Xbox One: Sebastian 6 Heart Event Bug

I had gone to do Sebastian’s 6 heart event and there’s a major bug that nobody seems to have a solution for (I’ve looked all over the internet so I’m hoping I’ll find the solution here).

Whenever I want to go and make a selection, I get a very consistent interface selection noise and the red indicator doesn’t change. I selected the option that the cursor was over but it still registered as me choosing the top choice.

Is there a way to fix this?