Closed steam key does not appear, and return money!

Thanks for purchasing Starbound (Pixel Tier)! To access your keys and soundtracks just follow this link:

Your Humble URL: https://www.humblebundle.com/s?key=**********

Please save this email so that you can access Starbound (Pixel Tier) again whenever you'd like in the future. We will keep your copy online at the above URL for the foreseeable future. Please make a local backup though, to save bandwidth.

If you have any problems, please contact us and we will get it sorted out, ASAP.


Thanks again!
Humble Store

Key is not seen simply displays "This page is claimed This key page has been claimed by another user." You go to this URL.
Reply has not come yet, if I e-mail to support it before a week, and return the money! !

 

This might get answered quicker in the correct forum or if you emailed them.

 

The email sent to support the more than a week ago, but answer does not come yet.
So I am angry.
It's not play it's me why I Was looking forward seven months and unfair.

 

You DO realize that this is a problem with the HumbleStore and the Starbound Devs cannot help you even if they wanted to, because the have no access to the HumbleBundle servers an accountManagement whatsoever? You have to post this kind of Problems in the HumbleBundle Forums and/or contact the HumbleBundle support.