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Closed preorder code broken

Discussion in 'Starbound Support' started by Sezura, Dec 3, 2013.

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  1. Sezura

    Sezura Space Hobo

    when entering the code given by humble site I get this error message

    "Whoops!

    Something went wrong! It seems like the link you followed does not correspond to a valid pre-order ticket. If you believe you got this message in error, please contact us at contact@playstarbound.com."

    this is clearly an error because I pre-ordered the game less than 15 minutes ago and this is the code given.
     
  2. Loxy

    Loxy Pangalactic Porcupine

    The game hasn't been released yet, Youill be notified by email when it is released on the 4th Dec, 10am PST :)
     
  3. Heya, all key pages are broken to everybody (at least far i can tell) mines pre-orded months ago are.

    Let's wait and see.
     
  4. Nirahiel

    Nirahiel Scruffy Nerf-Herder

    Failed to connect to MySQL: (2002) Connection refused
    Top left of the page :)
     
  5. ramdor

    ramdor Tentacle Wrangler

    seems like a DB issue, the error is top left

    Failed to connect to MySQL: (2002) Connection refused
     
  6. ramdor

    ramdor Tentacle Wrangler

    lol, great minds and all that :D
     
  7. Lambdadelta

    Lambdadelta Void-Bound Voyager

    I got the same error even though I submitted my email there months ago. The bad thing is that the email I see there now is an unknown email that I don't recognize. I really hope someone didn't steal my starbound...
     
  8. Shiver

    Shiver Void-Bound Voyager

    I just checked. I'm getting the same error, too. I wonder what's up?
     
  9. The database is having some issues with the heavy load it seems.
     
  10. Nirahiel

    Nirahiel Scruffy Nerf-Herder

    Haha, yeah :)
     
  11. http://playstarbound.com/notice-support-e-mails/
     
  12. Fuzz223

    Fuzz223 Void-Bound Voyager

    Thats a relief I was getting a little worried for a moment there.
     
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