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Closed Game keeps crashing after starting up a file

Discussion in 'Starbound Support' started by Nadairy, Mar 5, 2015.

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  1. Nadairy

    Nadairy Orbital Explorer

    Once i start my game and load up my character. It'll be running for a few seconds and then all of a sudden crash. I created a new player and it didn't crash at all. Wtf is wrong with my other character or is it something wrong with my game in general. Please help, i don't wanna get rid on my 'broken' character, i spent too long on it.
     
  2. Nerva

    Nerva Parsec Taste Tester

    In any crashing issue, we must first start with logfiles.

    To begin:
    1. Open Steam.
    2. Go to your Library
    3. Right-click Starbound
    4. Click Properties
    5. Click the Local Files tab
    6. Click Browse Local Files
    7. Double-click the giraffe_storage folder
    You will now see several files named Starbound.log, most of them with numbers.

    Start the game, crash the bugged character, and then rename the most recent logfile, the one that does not have a number (it's just Starbound.log) to Starbound.log.txt. Open it up and COPY all the text inside, then close it (if it prompts you to save, do not do so).

    Make a new post in this thread, and attach Starbound.log.txt to it. In the post, type the following markup code:

    [SPOILER=Logfile][CODE]***[/CODE][/SPOILER]

    Then highlight the *** and PASTE the text you copied earlier. Then click Post Reply.
     
    Dunto likes this.
  3. Nadairy

    Nadairy Orbital Explorer

    I keep getting this bullshit sneaky url error.[DOUBLEPOST=1425571274][/DOUBLEPOST]
    Code:
    [10:45:14.298] Info: Writing Star::Configuration to './../giraffe_storage/starbound.config'
    [10:45:14.309] Info: Initializing Star::Root with 2 assets sources
    [10:45:14.309] Info: Done preparing Star::Root.
    [10:45:14.309] Info: Client version 'Beta v. Upbeat Giraffe - Update 2' Protocol: 668
    [10:45:14.309] Info: Initialized SDL
    [10:45:14.321] Info: Initialized SDL Video
    [10:45:14.426] Info: Initialized SDL Joystick
    [10:45:14.430] Info: Initialized SDL Sound
    [10:45:14.548] Info: Opened default audio device with 44khz / 16 bit stereo audio, 2048 sample size buffer
    [10:45:14.548] Info: Loading Assets
    [10:45:14.548] Info: Loading Star::Assets from: '../assets/packed.pak'
    [10:45:14.559] Info: Loading Star::Assets from: '../assets/user'
    [10:45:15.051] Info: Done loading Assets
    [10:45:15.053] Info: Fully loading Star::Root...
    [10:45:15.053] Info: Loading ObjectDatabase
    [10:45:15.053] Info: Loading PlantDatabase
    [10:45:15.053] Info: Loading ProjectileDatabase
    [10:45:15.054] Info: Loading MonsterDatabase
    [10:45:15.054] Info: Loading NpcDatabase
    [10:45:15.054] Info: Loading PlayerFactory
    [10:45:15.054] Info: Loading EntityFactory
    [10:45:15.054] Info: Loading ItemDatabase
    [10:45:15.057] Info: Done loading PlayerFactory
    [10:45:15.057] Info: Loading MaterialDatabase
    [10:45:15.057] Info: Loading ParticleDatabase
    [10:45:15.062] Info: Initializing SDL Window
    [10:45:15.570] Info: OpenGL version: '2.1 ATI-8.24.16' vendor: 'ATI Technologies Inc.' renderer: 'ATI Radeon HD 4670 OpenGL Engine' shader: '1.20'
    [10:45:15.570] Info: Created initial window 1920x967
    [10:45:15.576] Info: Renderer initialized
    [10:45:20.839] Info: Done loading NpcDatabase
    [10:45:20.839] Info: Loading TerrainDatabase
    [10:45:22.223] Info: Done loading TerrainDatabase
    [10:45:22.223] Info: Loading BiomeDatabase
    [10:45:24.053] Info: Done loading ParticleDatabase
    [10:45:28.480] Info: Done loading BiomeDatabase
    [10:45:28.480] Info: Loading LiquidsDatabase
    [10:45:33.565] Info: Done loading PlantDatabase
    [10:45:33.565] Info: Loading StatusEffectDatabase
    [10:45:35.563] Info: Done loading MaterialDatabase
    [10:45:35.564] Info: Loading DamageDatabase
    [10:45:35.564] Info: Done loading LiquidsDatabase
    [10:45:35.564] Info: Loading EffectSourceDatabase
    [10:45:36.187] Info: Done loading StatusEffectDatabase
    [10:45:36.187] Info: Loading FunctionDatabase
    [10:45:36.265] Info: Done loading ProjectileDatabase
    [10:45:36.265] Info: Loading TreasureDatabase
    [10:45:36.918] Info: Done loading FunctionDatabase
    [10:45:36.918] Info: Loading DungeonDefinitions
    [10:45:37.320] Info: Done loading EffectSourceDatabase
    [10:45:37.321] Info: Loading EmoteProcessor
    [10:45:37.342] Info: Done loading EmoteProcessor
    [10:45:37.343] Info: Loading SpeciesDatabase
    [10:45:37.373] Info: Done loading TreasureDatabase
    [10:45:37.373] Info: Loading ImageMetadataDatabase
    [10:45:37.373] Info: Done loading ImageMetadataDatabase
    [10:45:37.373] Info: Loading VersioningDatabase
    [10:45:37.374] Info: Done loading VersioningDatabase
    [10:45:37.374] Info: Loading QuestTemplateDatabase
    [10:45:37.873] Info: Done loading SpeciesDatabase
    [10:45:37.873] Info: Loading AiDatabase
    [10:45:39.324] Info: Done loading AiDatabase
    [10:45:39.324] Info: Loading TechDatabase
    [10:45:39.581] Info: Done loading DamageDatabase
    [10:45:39.822] Info: Done loading QuestTemplateDatabase
    [10:45:40.037] Info: Done loading TechDatabase
    [10:45:46.159] Info: Done loading MonsterDatabase
    [10:45:49.517] Info: Done loading ObjectDatabase
    [10:45:49.517] Info: Done loading EntityFactory
    [10:46:02.263] Info: Done loading DungeonDefinitions
    [10:46:29.739] Info: Done loading ItemDatabase
    [10:46:29.739] Info: Done fully loading Star::Root
    [10:46:29.745] Info: Renderer destroyed
    [10:46:31.287] Info: Creating default Star::Configuration
    [10:46:31.287] Info: Creating default Star::Configuration
    [10:46:31.389] Info: Renderer initialized
    [10:46:39.169] Info: Renderer destroyed
    [10:46:39.261] Info: Acquiring universe lock file
    [10:46:39.276] Info: Loading settings
    [10:46:39.277] Info: Finding starter world
    [10:46:39.294] Info: UniverseServer: Loading world db for world -790973273:-973050296:-244468860:3:3
    [10:46:40.805] Info: UniverseServer: Logged in player 'Naderi' locally
    [10:46:40.805] Info: UniverseServer: Logged in account '<anonymous>' as player 'Naderi' from address local
    [10:46:40.830] Info: UniverseServer: Client 'Naderi' <1> (Fifo <0x600000ae5198>) connected
    [10:46:40.875] Info: UniverseServer: Loading ship world received from client <User: Naderi>
    [10:46:42.610] Info: Creating default Star::Configuration
    [10:46:42.610] Info: Creating default Star::Configuration
    [10:46:42.791] Info: UniverseServer: Loading world db for world -790973255:-973050319:-156140974:2:2
    [10:46:43.096] Info: Renderer initialized
    [10:46:50.777] Info: UniverseServer: Shutting down world CelestialWorld:-790973273:-973050296:-244468860:3:3 due to inactivity
    [10:46:53.386] Info: UniverseServer: Shutting down world CelestialWorld:-790973255:-973050319:-156140974:2:2 due t
    
     
  4. Nerva

    Nerva Parsec Taste Tester

    The log is incomplete. It ends with:
    Code:
    [10:46:50.777] Info: UniverseServer: Shutting down world CelestialWorld:-790973273:-973050296:-244468860:3:3 due to inactivity
    [10:46:53.386] Info: UniverseServer: Shutting down world CelestialWorld:-790973255:-973050319:-156140974:2:2 due t
    Can you attach starbound.log.txt to your post?
     
  5. Nadairy

    Nadairy Orbital Explorer

    Here. Plus it ends there. All it says it shutting due to inactivity.
     

    Attached Files:

  6. Nerva

    Nerva Parsec Taste Tester

    If you attach a post it looks like this. There's an attachment at the bottom of the post.

    To attach a file, click "upload a file" below the bottom right of the reply box, and then browse to the file to be uploaded.
     

    Attached Files:

  7. Nadairy

    Nadairy Orbital Explorer

    Just did, the post above you :)
     
  8. Nerva

    Nerva Parsec Taste Tester

    Okay, this is very odd.

    No mods, so that's good. All of the under-the-hood loading messages seem normal.
    Code:
    [10:46:39.277] Info: Finding starter world
    [10:46:39.294] Info: UniverseServer: Loading world db for world -790973273:-973050296:-244468860:3:3
    [10:46:40.805] Info: UniverseServer: Logged in player 'Naderi' locally
    [10:46:40.805] Info: UniverseServer: Logged in account '<anonymous>' as player 'Naderi' from address local
    [10:46:40.830] Info: UniverseServer: Client 'Naderi' <1> (Fifo <0x600000ae5198>) connected
    [10:46:40.875] Info: UniverseServer: Loading ship world received from client <User: Naderi>
    [10:46:42.610] Info: Creating default Star::Configuration
    [10:46:42.610] Info: Creating default Star::Configuration
    [10:46:42.791] Info: UniverseServer: Loading world db for world -790973255:-973050319:-156140974:2:2
    [10:46:43.096] Info: Renderer initialized
    [10:46:50.777] Info: UniverseServer: Shutting down world CelestialWorld:-790973273:-973050296:-244468860:3:3 due to inactivity
    [10:46:53.386] Info: UniverseServer: Shutting down world CelestialWorld:-790973255:-973050319:-156140974:2:2 due to inactivity
    There should be a crash message or exception somewhere in this block of log messages, but... nothing.

    Wait.

    Is Naderi the bugged/broken character?
     
  9. Nadairy

    Nadairy Orbital Explorer

    Yes thats the name of my character.[DOUBLEPOST=1425573605][/DOUBLEPOST]plus this is in the beginning of the code
    Code:
    Start logging at: 2015-03-05 10:45:14.261
    [10:45:14.261] Info: Star::Root using bootstrap file '/Users/rahimanaderi/Library/Application Support/Steam/SteamApps/common/Starbound/osx/sbboot.config'
    [10:45:14.261] Info: Star::Root using storage directory '/Users/rahimanaderi/Library/Application Support/Steam/SteamApps/common/Starbound/giraffe_storage'
    [10:45:14.261] Info: Preparing Star::Root...
    [10:45:14.262] Info: Loading Configuration with config file: 'starbound.config'
    [10:45:14.262] Info: Loading Star::Configuration from 'Just (./../giraffe_storage/starbound.config)'
    I couldnt put it in the whole code when i pasted it for some reason.
     
  10. Nerva

    Nerva Parsec Taste Tester

    Okay, but is this the character that's crashing?

    You mentioned that you created a "new player" in your opening post, that doesn't crash. I need to make sure that this log file was created when you played the bad character, not the new one.

    Open starbound, try to play the bad character. Let the game crash, and then post your complete starbound.log - a new one will be created for that game instance.
     
  11. Nadairy

    Nadairy Orbital Explorer

    Yes Yes. Naderi is the character that keeps crashing[DOUBLEPOST=1425574276][/DOUBLEPOST]Here it is again.
    Code:
    Start logging at: 2015-03-05 11:46:47.561
    [11:46:47.561] Info: Star::Root using bootstrap file '/Users/rahimanaderi/Library/Application Support/Steam/SteamApps/common/Starbound/osx/sbboot.config'
    [11:46:47.561] Info: Star::Root using storage directory '/Users/rahimanaderi/Library/Application Support/Steam/SteamApps/common/Starbound/giraffe_storage'
    [11:46:47.561] Info: Preparing Star::Root...
    [11:46:47.561] Info: Loading Configuration with config file: 'starbound.config'
    [11:46:47.562] Info: Loading Star::Configuration from 'Just (./../giraffe_storage/starbound.config)'
    [11:46:47.591] Info: Writing Star::Configuration to './../giraffe_storage/starbound.config'
    [11:46:47.591] Info: Initializing Star::Root with 2 assets sources
    [11:46:47.592] Info: Done preparing Star::Root.
    [11:46:47.592] Info: Client version 'Beta v. Upbeat Giraffe - Update 2' Protocol: 668
    [11:46:47.592] Info: Initialized SDL
    [11:46:47.596] Info: Initialized SDL Video
    [11:46:47.691] Info: Initialized SDL Joystick
    [11:46:47.695] Info: Initialized SDL Sound
    [11:46:47.739] Info: Opened default audio device with 44khz / 16 bit stereo audio, 2048 sample size buffer
    [11:46:47.740] Info: Loading Assets
    [11:46:47.740] Info: Loading Star::Assets from: '../assets/packed.pak'
    [11:46:47.750] Info: Loading Star::Assets from: '../assets/user'
    [11:46:48.193] Info: Done loading Assets
    [11:46:48.195] Info: Fully loading Star::Root...
    [11:46:48.195] Info: Loading ObjectDatabase
    [11:46:48.195] Info: Loading PlantDatabase
    [11:46:48.195] Info: Loading ProjectileDatabase
    [11:46:48.195] Info: Loading MonsterDatabase
    [11:46:48.195] Info: Loading NpcDatabase
    [11:46:48.195] Info: Loading PlayerFactory
    [11:46:48.195] Info: Loading EntityFactory
    [11:46:48.195] Info: Loading ItemDatabase
    [11:46:48.199] Info: Done loading PlayerFactory
    [11:46:48.199] Info: Loading MaterialDatabase
    [11:46:48.199] Info: Loading ParticleDatabase
    [11:46:48.204] Info: Initializing SDL Window
    [11:46:48.275] Info: OpenGL version: '2.1 ATI-8.24.16' vendor: 'ATI Technologies Inc.' renderer: 'ATI Radeon HD 4670 OpenGL Engine' shader: '1.20'
    [11:46:48.275] Info: Created initial window 1920x967
    [11:46:48.281] Info: Renderer initialized
    [11:46:54.808] Info: Done loading NpcDatabase
    [11:46:54.808] Info: Loading TerrainDatabase
    [11:46:55.872] Info: Done loading TerrainDatabase
    [11:46:55.872] Info: Loading BiomeDatabase
    [11:46:56.961] Info: Done loading ParticleDatabase
    [11:47:03.099] Info: Done loading BiomeDatabase
    [11:47:03.099] Info: Loading LiquidsDatabase
    [11:47:06.020] Info: Done loading PlantDatabase
    [11:47:06.020] Info: Loading StatusEffectDatabase
    [11:47:06.490] Info: Done loading MaterialDatabase
    [11:47:06.491] Info: Loading DamageDatabase
    [11:47:06.491] Info: Done loading LiquidsDatabase
    [11:47:06.491] Info: Loading EffectSourceDatabase
    [11:47:07.757] Info: Done loading EffectSourceDatabase
    [11:47:07.757] Info: Loading FunctionDatabase
    [11:47:08.160] Info: Done loading StatusEffectDatabase
    [11:47:08.160] Info: Loading TreasureDatabase
    [11:47:08.708] Info: Done loading FunctionDatabase
    [11:47:08.708] Info: Loading DungeonDefinitions
    [11:47:09.074] Info: Done loading ProjectileDatabase
    [11:47:09.074] Info: Loading EmoteProcessor
    [11:47:09.136] Info: Done loading EmoteProcessor
    [11:47:09.136] Info: Loading SpeciesDatabase
    [11:47:09.316] Info: Done loading TreasureDatabase
    [11:47:09.316] Info: Loading ImageMetadataDatabase
    [11:47:09.316] Info: Done loading ImageMetadataDatabase
    [11:47:09.316] Info: Loading VersioningDatabase
    [11:47:09.317] Info: Done loading VersioningDatabase
    [11:47:09.317] Info: Loading QuestTemplateDatabase
    [11:47:09.518] Info: Done loading SpeciesDatabase
    [11:47:09.518] Info: Loading AiDatabase
    [11:47:09.806] Info: Done loading DamageDatabase
    [11:47:09.806] Info: Loading TechDatabase
    [11:47:10.681] Info: Done loading TechDatabase
    [11:47:11.009] Info: Done loading AiDatabase
    [11:47:12.931] Info: Done loading QuestTemplateDatabase
    [11:47:18.568] Info: Done loading MonsterDatabase
    [11:47:21.626] Info: Done loading ObjectDatabase
    [11:47:21.626] Info: Done loading EntityFactory
    [11:47:46.253] Info: Done loading DungeonDefinitions
    [11:48:54.337] Info: Done loading ItemDatabase
    [11:48:54.346] Info: Done fully loading Star::Root
    [11:48:54.367] Info: Renderer destroyed
    [11:48:57.017] Info: Creating default Star::Configuration
    [11:48:57.017] Info: Creating default Star::Configuration
    [11:48:57.447] Info: Renderer initialized
    [11:49:05.784] Info: Renderer destroyed
    [11:49:05.919] Info: Acquiring universe lock file
    [11:49:06.196] Warn: SimpleDatabase at device: ./../giraffe_storage/universe/universe.chunks was not closed cleanly
    [11:49:06.196] Warn: Recovering SimpleDatabase at device: ./../giraffe_storage/universe/universe.chunks
    [11:49:06.411] Warn: Recovery finished
    [11:49:06.411] Info: Loading settings
    [11:49:06.419] Info: Finding starter world
    [11:49:06.428] Warn: SimpleDatabase at device: ./../giraffe_storage/universe/playerCodex.db was not closed cleanly
    [11:49:06.428] Warn: Recovering SimpleDatabase at device: ./../giraffe_storage/universe/playerCodex.db
    [11:49:06.429] Warn: Recovery finished
    [11:49:06.430] Info: UniverseServer: Loading world db for world 999287608:-421886108:-219091659:3:1
    [11:49:07.394] Info: UniverseServer: Logged in player 'Naderi' locally
    [11:49:07.394] Info: UniverseServer: Logged in account '<anonymous>' as player 'Naderi' from address local
    [11:49:07.424] Info: UniverseServer: Client 'Naderi' <1> (Fifo <0x6000006f7398>) connected
    [11:49:07.478] Info: UniverseServer: Loading ship world received from client <User: Naderi>
    [11:49:10.544] Info: Creating default Star::Configuration
    [11:49:10.544] Info: Creating default Star::Configuration
    [11:49:11.301] Info: Renderer initialized
    [11:49:11.891] Info: UniverseServer: Loading world db for world -790973255:-973050319:-156140974:2:2
    [11:49:17.345] Info: UniverseServer: Shutting down world CelestialWorld:999287608:-421886108:-219091659:3:1 due to inactivity
    [11:49:23.246] Info: UniverseServer: Shutting down world CelestialWorld:-790973255:-973050319:-156140974:2:2 due to inactivity
     
  12. Nerva

    Nerva Parsec Taste Tester

    Well... whatever's wrong with this character, the logfile's not picking it up. Game's not even throwing an exception, so I can't tell what's wrong or how far back the problem might go.

    Well, when the crash occurs, what happens? Describe what you see on screen. Does the game close out completely, or or lock up and stop responding to the controls?

    I have an idea of what might be wrong, but I need to know the symptoms of your crash.
     
  13. Nadairy

    Nadairy Orbital Explorer

    It closes out completely. Only thing running is the launcher. Then the mac problem report window pops up and displays this message.
    Process: starbound [1582]
    Path: /Users/USER/Library/Application Support/Steam/*/Starbound.app/Contents/MacOS/starbound
    Identifier: com.chucklefish
    Version: ???
    Code Type: X86-64 (Native)
    Parent Process: launchd [152]
    Responsible: starbound [1582]
    User ID: 501

    Date/Time: 2015-03-05 11:49:23.466 -0500
    OS Version: Mac OS X 10.9.5 (13F34)
    Report Version: 11
    Anonymous UUID: DA922467-5C5C-EB52-D635-CFEA17D2991C


    Crashed Thread: 7 UniverseServer

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000

    Application Specific Information:
    terminating with uncaught exception of type Star::IOException: Internal exception! block 261 missing free index block marker!
    abort() called
    And a shit ton of like threads blocks
     
  14. SleepySquidd

    SleepySquidd Tragically Magic Hands

    What I'm seeing is the game is recovering (and succeeding in doing so) a few files (playerCodex.db and universe.chunks). If you haven't launched your character multiple times just try using a .bak file.
     
  15. Nadairy

    Nadairy Orbital Explorer

    The D: is supposed to be D and :[DOUBLEPOST=1425574633][/DOUBLEPOST]
    And how would i do that, im sorry im very tired at this moment.
     
  16. SleepySquidd

    SleepySquidd Tragically Magic Hands

    In your player directory find the file that is Naderia (open it up with Notepad or a word editing software) and search for the name. If it pops up its the right file. Proceed to delete that one and change 'randomnumbershereblahblah.bak1' to 'randomnumbershereblahblah.player'
     
  17. Nerva

    Nerva Parsec Taste Tester

    Drat.

    Well, if it's a full crash, then it's not what I was thinking.

    Hold on a bit, and I'll link you to instructions to recovering your character using the .bak file - it's the best hope I can offer you at this point. The character may or may not be recoverable; I can't offer you any guarantees.

    Gah. No offense, but those are really terrible instructions. Remember, this person has multiple characters, and loading the backups of the wrong one could wipe her NEW character.

    Just watch this space and I'll have step-by-step instructions in a moment.
     
  18. SleepySquidd

    SleepySquidd Tragically Magic Hands

    They have multiple characters with the SAME name?
     
  19. Nerva

    Nerva Parsec Taste Tester

    They may or may not. This is why it's always good to check with a save-game editor instead of just going by the name. It's also important to back up the player folder manually before you start, so that all three of the .bak files remain useful. Every time you log in a character to see if your backups worked, it overwrites a .bak file. If you don't backup the player folder, to ensure that the .baks don't get disturbed, you could wind up destroying the .bak file that would've saved your character, while checking one of the other two!
     
  20. SleepySquidd

    SleepySquidd Tragically Magic Hands

    Mhm, biggest issue I've come across helping in the support forums are people overwriting their bak files.

    And yeah, backing up before attempting any edits is always recommended.
     
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