1. Welcome to the Starbound support forums. Please check the support FAQs before posting: http://playstarbound.com/support

Game fails to launch, no error

Discussion in 'Starbound Support' started by Valr, Sep 26, 2019.

  1. Valr

    Valr Scruffy Nerf-Herder

    on steam / windows.
    have tried launching in 32 bit or 64 bit, game reads as "running" on steam but I hear the noise of an error window (no message appears) and I have to force close the application.
    worked fine in the past, fresh install of windows 10 so no viruses or malware.
    tried with discord closed, no mods subscribed, verifying files, uninstalled and re-installed several times, deleted storage folder, deleted entire game folder for fresh install, every suggestion I could try.

    Code:
    [11:34:57.380] [Info] Root: Preparing Root...
    [11:34:57.382] [Info] Root: Done preparing Root.
    [11:34:57.382] [Info] Client Version 1.4.4 (windows x86_64) Source ID: 8cbe6faf22282659828a194e06a08999f213769e Protocol: 747
    [11:34:57.382] [Info] Root: Scanning for asset sources in directory '..\assets\'
    [11:34:58.166] [Info] Root: Scanning for asset sources in directory '..\mods\'
    [11:34:58.166] [Warn] Root: Unrecognized file in asset directory 'mods_go_here', skipping
    [11:34:58.166] [Info] Root: Detected asset source named 'base' at '..\assets\packed.pak'
    [11:34:58.166] [Info] Root: Detected unnamed asset source at '..\assets\user'
    [11:34:58.166] [Info] Loading assets from: '..\assets\packed.pak'
    [11:34:59.073] [Info] Loading assets from: '..\assets\user'
    [11:35:00.042] [Info] Assets digest is 531f0b8469832a566d23a0b9870ed717c63291164883670d0ee17086a100d3cd
    [11:35:00.043] [Info] Root: Loaded Assets in 2.66066 seconds
    [11:35:00.045] [Info] Application: Initializing SDL Video
    [11:35:00.059] [Info] Application: Initializing SDL Joystick
    [11:35:00.141] [Info] Application: Initializing SDL Sound
    [11:35:00.308] [Info] Initialized Steam platform services
    [11:35:00.521] [Error] Fatal Error: Access violation detected at 00007FF8166B5AA8 (Write of address 0000000000000000)
    [0] 7ff74aefa213 Star::captureStack
    [1] 7ff74aefa45c Star::fatalError
    [2] 7ff8166b5aa8 RtlLoadString
    [3] 7ff8166b5486 RtlLoadString
    [4] 7ff8166b52ad RtlLoadString
    [5] 7ff81667cb2a RtlImageNtHeader
    [6] 7ff8166831d1 LdrShutdownThread
    [7] 7ff81668a100 RtlFreeAnsiString
    [8] 7ff81668d5b7 RtlGetVersion
    [9] 7ff81668e608 LdrGetDllHandleByMapping
    [10] 7ff81668e360 LdrGetDllHandleByMapping
    [11] 7ff816682536 RtlMultiByteToUnicodeSize
    [12] 7ff8166822a8 RtlMultiByteToUnicodeSize
    [13] 7ff816681764 LdrLoadDll
    [14] 7ff813e656d0 LoadLibraryExW
    [15] 7ffff4b6ced0 OverlayHookD3D3
    [16] 7ffff4b6d1a8 OverlayHookD3D3
    [17] 7ffff5f31b18
    [18] 7ffff5f33d42 DiscordCreate
    [19] 7ff74b62c70b discord::Core::Create
    [20] 7ff74b619655 Star::PcPlatformServicesState::PcPlatformServicesState
    [21] 7ff74b619215 std::make_shared<Star::PcPlatformServicesState>
    [22] 7ff74b619f50 Star::PcPlatformServices::create
    [23] 7ff74b60ab1c Star::SdlPlatform::SdlPlatform
    [24] 7ff74b60d682 Star::runMainApplication
    [25] 7ff74ae47731 WinMain
    [26] 7ff74b7f07af __scrt_common_main_seh
    [27] 7ff814737bd4 BaseThreadInitThunk
    [28] 7ff8166ccee1 RtlUserThreadStart
    
    I literally just bought 2 extra copies to get some friends into the game, any assistance would be greatly appreciated, altho I have gone through every thread I could find with a simular issue and either I could not follow their solution (ie: can't edit a config file if the game has never launched and generated one) also aware that many simular threads have had no support in almost a month, but what else can I do I guess?
     
  2. Iris Blanche

    Iris Blanche Master-Pudding Forum Moderator

    Disable the discord overlay for starbound in discord itself and see if the issue persists.
    If yes please provide the new log.
     
  3. Valr

    Valr Scruffy Nerf-Herder

    I believe that log was already with the overlay fully disabled as it was suggested in other threads, but I double checked it was off and made another attempt, new log is as collows
    Code:
    [18:32:46.840] [Info] Root: Preparing Root...
    [18:32:46.841] [Info] Root: Done preparing Root.
    [18:32:46.841] [Info] Client Version 1.4.4 (windows x86_64) Source ID: 8cbe6faf22282659828a194e06a08999f213769e Protocol: 747
    [18:32:46.841] [Info] Root: Scanning for asset sources in directory '..\assets\'
    [18:32:47.627] [Info] Root: Scanning for asset sources in directory '..\mods\'
    [18:32:47.628] [Warn] Root: Unrecognized file in asset directory 'mods_go_here', skipping
    [18:32:47.628] [Info] Root: Detected asset source named 'base' at '..\assets\packed.pak'
    [18:32:47.628] [Info] Root: Detected unnamed asset source at '..\assets\user'
    [18:32:47.628] [Info] Loading assets from: '..\assets\packed.pak'
    [18:32:48.589] [Info] Loading assets from: '..\assets\user'
    [18:32:49.555] [Info] Assets digest is 531f0b8469832a566d23a0b9870ed717c63291164883670d0ee17086a100d3cd
    [18:32:49.555] [Info] Root: Loaded Assets in 2.7138 seconds
    [18:32:49.557] [Info] Application: Initializing SDL Video
    [18:32:49.568] [Info] Application: Initializing SDL Joystick
    [18:32:49.646] [Info] Application: Initializing SDL Sound
    [18:32:49.860] [Info] Failed to initialize Steam platform services
    [18:32:50.107] [Error] Fatal Error: Access violation detected at 00007FF8166B5AA8 (Write of address 0000000000000000)
    [0] 7ff74aefa213 Star::captureStack
    [1] 7ff74aefa45c Star::fatalError
    [2] 7ff8166b5aa8 RtlLoadString
    [3] 7ff8166b5486 RtlLoadString
    [4] 7ff8166b52ad RtlLoadString
    [5] 7ff81667cb2a RtlImageNtHeader
    [6] 7ff8166831d1 LdrShutdownThread
    [7] 7ff81668a100 RtlFreeAnsiString
    [8] 7ff81668d5b7 RtlGetVersion
    [9] 7ff81668e608 LdrGetDllHandleByMapping
    [10] 7ff81668e360 LdrGetDllHandleByMapping
    [11] 7ff816682536 RtlMultiByteToUnicodeSize
    [12] 7ff8166822a8 RtlMultiByteToUnicodeSize
    [13] 7ff816681764 LdrLoadDll
    [14] 7ff813e656d0 LoadLibraryExW
    [15] 7ffff5fc1b18
    [16] 7ffff5fc3d42 DiscordCreate
    [17] 7ff74b62c70b discord::Core::Create
    [18] 7ff74b619655 Star::PcPlatformServicesState::PcPlatformServicesState
    [19] 7ff74b619215 std::make_shared<Star::PcPlatformServicesState>
    [20] 7ff74b619f50 Star::PcPlatformServices::create
    [21] 7ff74b60ab1c Star::SdlPlatform::SdlPlatform
    [22] 7ff74b60d682 Star::runMainApplication
    [23] 7ff74ae47731 WinMain
    [24] 7ff74b7f07af __scrt_common_main_seh
    [25] 7ff814737bd4 BaseThreadInitThunk
    [26] 7ff8166ccee1 RtlUserThreadStart
     
  4. Iris Blanche

    Iris Blanche Master-Pudding Forum Moderator

    Thanks, just wanted to rule out the overlay issue. It seems something is preventing Starbound from accessing existent libraries. In this case its failing on the discord library.
    You can try launching Starbound as admin and/or adding Starbound to the exception list of your antivirus software. This normally should do the trick.
     
  5. Valr

    Valr Scruffy Nerf-Herder

    neither starting as admin, making an antivirus exception, or both worked, log file looks identical to the one listed previously, this is kinda blowing my mind, as I had over 100 hours just before setting up a fresh windows install
     
  6. Valr

    Valr Scruffy Nerf-Herder

    still unresolved :/
     

Share This Page