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Server Help Friend Can't Join Anymore

Discussion in 'Multiplayer' started by TheDoors67, Apr 9, 2016.

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  1. TheDoors67

    TheDoors67 Space Hobo

    Hello and thank you in advance for any help.

    I'm running Windows 10 with Avast antivirus. I have been running this server for a month now and everything has been going well. One day however, my friend was no longer able to join the server, I'm not sure what changed. I have a Static IP set, my port is still forwarded through the router's webpage, and I could still join using both the loopback IP and the external IP. I have tried disabling both the Windows firewall and Avast's with no results.

    The message she keeps getting is the "join failed: could not connect to..." also, it seems as though she our devices are even trying to communicate because it's not like it times out, as soon as she presses connect it just fails immediately.

    If you need any more info please ask. Thank you.
     
    TheDoors67, Apr 9, 2016
    #1
  2. Kezeal

    Kezeal Ketchup Robot

    Could you please send your server's log file?
     
    Kezeal, Apr 9, 2016
    #2
  3. TheDoors67

    TheDoors67 Space Hobo

    I uploaded it
    but just in case here it is copy pasted

    Start logging at: 2016-04-09 13:36:11.324
    [13:36:11.325] Info: Star::Root using bootstrap file 'C:\Program Files (x86)\Steam\steamapps\common\Starbound\win32\sbboot.config'
    [13:36:11.330] Info: Star::Root using storage directory 'C:\Program Files (x86)\Steam\steamapps\common\Starbound\giraffe_storage\'
    [13:36:11.334] Info: Preparing Star::Root...
    [13:36:11.336] Info: Loading Configuration with config file: 'starbound.config'
    [13:36:11.338] Info: Loading Star::Configuration from 'Just (.\..\giraffe_storage\starbound.config)'
    [13:36:11.343] Info: Writing Star::Configuration to '.\..\giraffe_storage\starbound.config'
    [13:36:11.349] Info: Initializing Star::Root with 2 assets sources
    [13:36:11.351] Info: Done preparing Star::Root.
    [13:36:11.352] Info: Loading Assets
    [13:36:11.352] Info: Loading assets from: '../assets/packed.pak'
    [13:36:11.404] Info: Loading assets from: '../assets/user'
    [13:36:11.810] Info: Done loading Assets in 0.458 seconds
    [13:36:11.812] Info: Loading NameGenerator
    [13:36:11.916] Info: Done loading NameGenerator in 0.104 seconds
    [13:36:11.918] Info: Loading ObjectDatabase
    [13:36:24.546] Info: Done loading ObjectDatabase in 12.628 seconds
    [13:36:24.549] Info: Loading PlantDatabase
    [13:36:26.408] Info: Done loading PlantDatabase in 1.859 seconds
    [13:36:26.412] Info: Loading ProjectileDatabase
    [13:36:30.607] Info: Done loading ProjectileDatabase in 4.195 seconds
    [13:36:30.608] Info: Loading MonsterDatabase
    [13:36:34.952] Info: Done loading MonsterDatabase in 4.344 seconds
    [13:36:34.954] Info: Loading NpcDatabase
    [13:36:35.790] Info: Done loading NpcDatabase in 0.836 seconds
    [13:36:35.792] Info: Loading StagehandDatabase
    [13:36:35.795] Info: Done loading StagehandDatabase in 0.00300002 seconds
    [13:36:35.797] Info: Loading VehicleDatabase
    [13:36:35.827] Info: Done loading VehicleDatabase in 0.0300002 seconds
    [13:36:35.829] Info: Loading PlayerFactory
    [13:36:35.846] Info: Done loading PlayerFactory in 0.017 seconds
    [13:36:35.848] Info: Loading EntityFactory
    [13:36:35.849] Info: Loading VersioningDatabase
    [13:36:35.855] Info: Done loading VersioningDatabase in 0.00600004 seconds
    [13:36:35.858] Info: Done loading EntityFactory in 0.00999999 seconds
    [13:36:35.859] Info: Loading ItemDatabase
    [13:36:44.361] Info: Loading ImageMetadataDatabase
    [13:36:44.364] Info: Done loading ImageMetadataDatabase in 0.00300002 seconds
    [13:37:03.000] Info: Loading FunctionDatabase
    [13:37:03.110] Info: Done loading FunctionDatabase in 0.11 seconds
    [13:37:03.115] Info: Loading ParticleDatabase
    [13:37:04.352] Info: Done loading ParticleDatabase in 1.237 seconds
    [13:37:10.626] Info: Done loading ItemDatabase in 34.767 seconds
    [13:37:10.628] Info: Loading MaterialDatabase
    [13:37:11.021] Info: Done loading MaterialDatabase in 0.393 seconds
    [13:37:11.024] Info: Loading TerrainDatabase
    [13:37:11.103] Info: Done loading TerrainDatabase in 0.079 seconds
    [13:37:11.105] Info: Loading BiomeDatabase
    [13:37:11.515] Info: Done loading BiomeDatabase in 0.41 seconds
    [13:37:11.517] Info: Loading LiquidsDatabase
    [13:37:11.538] Info: Done loading LiquidsDatabase in 0.0210001 seconds
    [13:37:11.541] Info: Loading StatusEffectDatabase
    [13:37:11.694] Info: Done loading StatusEffectDatabase in 0.153 seconds
    [13:37:11.696] Info: Loading DamageDatabase
    [13:37:12.001] Info: Done loading DamageDatabase in 0.305 seconds
    [13:37:12.004] Info: Loading EffectSourceDatabase
    [13:37:12.107] Info: Done loading EffectSourceDatabase in 0.103 seconds
    [13:37:12.109] Info: Loading TreasureDatabase
    [13:37:12.179] Info: Done loading TreasureDatabase in 0.0700002 seconds
    [13:37:12.182] Info: Loading DungeonDefinitions
    [13:37:12.831] Info: Done loading DungeonDefinitions in 0.649 seconds
    [13:37:12.833] Info: Loading TilesetDatabase
    [13:37:12.835] Info: Done loading TilesetDatabase in 0.00200009 seconds
    [13:37:12.838] Info: Loading EmoteProcessor
    [13:37:12.848] Info: Done loading EmoteProcessor in 0.00999999 seconds
    [13:37:12.850] Info: Loading SpeciesDatabase
    [13:37:12.866] Info: Done loading SpeciesDatabase in 0.0159998 seconds
    [13:37:12.869] Info: Loading QuestTemplateDatabase
    [13:37:13.002] Info: Done loading QuestTemplateDatabase in 0.133 seconds
    [13:37:13.004] Info: Loading AiDatabase
    [13:37:13.034] Info: Done loading AiDatabase in 0.03 seconds
    [13:37:13.036] Info: Loading TechDatabase
    [13:37:13.052] Info: Done loading TechDatabase in 0.016 seconds
    [13:37:13.054] Info: Loading CodexDatabase
    [13:37:13.424] Info: Done loading CodexDatabase in 0.37 seconds
    [13:37:13.425] Info: Loading BehaviorDatabase
    [13:37:13.738] Info: Done loading BehaviorDatabase in 0.313 seconds
    [13:37:13.739] Info: Loading DanceDatabase
    [13:37:13.753] Info: Done loading DanceDatabase in 0.0139999 seconds
    [13:37:13.756] Info: Loading SpawnTypeDatabase
    [13:37:13.770] Info: Done loading SpawnTypeDatabase in 0.0139999 seconds
    [13:37:13.774] Info: Done fully loading Star::Root
    [13:37:13.775] Info: Server Version 'Beta v. Glad Giraffe - Update 3' Revision: 30555b17a491c2a97ab0afbff3b848a1fd937dbd Protocol: 711
    [13:37:13.779] Info: Scanning for router for portforwarding
    [13:37:35.815] Info: Done scanning for router for portforwarding
    [13:37:35.819] Info: UniverseServer: Acquiring universe lock file
    [13:37:35.839] Warn: SimpleDatabase at device: .\..\giraffe_storage\universe\universe.chunks was not closed cleanly
    [13:37:35.844] Warn: Recovering SimpleDatabase at device: .\..\giraffe_storage\universe\universe.chunks
    [13:37:42.989] Warn: Recovery finished
    [13:37:42.991] Info: UniverseServer: Loading settings
    [13:37:42.994] Info: UniverseServer: No default world set; using randomized starter worlds
    [13:37:42.998] Info: UniverseServer: Starting UniverseServer with UUID: 7ed628461b2ad5fca5931b4e3e72b9d0
    [13:38:28.769] Info: UniverseServer: Connection received from: 172.248.73.205:59156
    [13:38:28.792] Info: UniverseServer: Logged in account '<anonymous>' as player 'Prince Rivetsnap' from address 172.248.73.205
    [13:38:28.820] Info: UniverseServer: Reviving player at CelestialWorld:839218686:-718547653:-145348597:7:4
    [13:38:28.824] Info: UniverseServer: Client 'Prince Rivetsnap' <1> (172.248.73.205) connected
    [13:38:28.880] Info: UniverseServer: Loading celestial world 839218686:-718547653:-145348597:7:4
    [13:38:28.883] Info: UniverseServer: Loading client ship world ClientShipWorld:1e674c45f792b8c4e6db26fa7fb52a2a
    [13:38:30.823] Info: UniverseServer: Loading celestial world 839218696:-718547649:-88913846:6
    [13:38:40.809] Info: UniverseServer: Stopping world ClientShipWorld:1e674c45f792b8c4e6db26fa7fb52a2a due to inactivity
    [13:38:40.913] Info: UniverseServer: World thread has stopped due to inactivity, removing world ClientShipWorld:1e674c45f792b8c4e6db26fa7fb52a2a
    [13:38:44.782] Info: UniverseServer: Stopping world CelestialWorld:839218696:-718547649:-88913846:6 due to inactivity
    [13:38:44.895] Info: UniverseServer: World thread has stopped due to inactivity, removing world CelestialWorld:839218696:-718547649:-88913846:6
    [13:39:16.286] Info: UniverseServer: Loading client ship world ClientShipWorld:1e674c45f792b8c4e6db26fa7fb52a2a
    [13:39:27.504] Info: UniverseServer: Stopping world CelestialWorld:839218686:-718547653:-145348597:7:4 due to inactivity
    [13:39:27.609] Info: UniverseServer: World thread has stopped due to inactivity, removing world CelestialWorld:839218686:-718547653:-145348597:7:4
    [13:39:53.349] Info: Chat: <Prince Rivetsnap> /admin
    [13:54:07.599] Info: UniverseServer: Client 'Prince Rivetsnap' <1> (172.248.73.205) disconnected
    [13:54:07.703] Info: UniverseServer: World thread has stopped due to inactivity, removing world ClientShipWorld:1e674c45f792b8c4e6db26fa7fb52a2a

     

    Attached Files:

    TheDoors67, Apr 10, 2016
    #3
  4. TheDoors67

    TheDoors67 Space Hobo

    I have some more information, I had her host her own server, set up a Static IP and forwarded the port. I was able to join hers just fine and play around but she can't even join that. Not even with the IP Loopback worked for her.
     
    TheDoors67, Apr 10, 2016
    #4
  5. Kezeal

    Kezeal Ketchup Robot

    In the log you sent only one person by the name of Prince Riversnap tried to log in. Could you let your friend try to log in and then send the log with that in the info?
     
    Kezeal, Apr 10, 2016
    #5
  6. TheDoors67

    TheDoors67 Space Hobo

    That character is mine, and yes my friend was trying to join during that log's timeframe. However, it's as if her Starbound isn't even trying to connect to me. It just gives her the Join Failed message immediately.
     
    TheDoors67, Apr 10, 2016
    #6
  7. Kezeal

    Kezeal Ketchup Robot

    Could be that his side is the problematic one. The server didn't even get a notice that another computer wanted to connect.
     
    Kezeal, Apr 10, 2016
    #7
  8. TheDoors67

    TheDoors67 Space Hobo

    Yeah I think so too, what can we do about it?
     
    TheDoors67, Apr 10, 2016
    #8
  9. Kezeal

    Kezeal Ketchup Robot

    You can have him send his log when he tries to connect.
     
    Kezeal, Apr 10, 2016
    #9
  10. TheDoors67

    TheDoors67 Space Hobo

    The starbound.log file?
     
    TheDoors67, Apr 10, 2016
    #10
  11. Kezeal

    Kezeal Ketchup Robot

    Yes. It should show what the client does when it tries to connect. Let him open the game, try to connect, and then close. The less he does between opening and closing, the shorter the log.
     
    Kezeal, Apr 10, 2016
    #11

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