Announcement Online Character Creator update, part deux!

The only thing that doesn't work for me are the clothing color options they are all just a orange/tan color

 

What about skin color?

 

Worked fine before, well, at least yesterday, suddenly everything is orange. EVERYTHING.

 

I HAVE A FEELING IT HAS SOMETHING TO DO WITH THE APEX!!! CAUSE THE APEX WORKS FINE FOR ME!

 

http://imgur.com/a/5U1QG

Imgur album of the issues i'm having / Character Generator from my perspective.

 

Just hit edit next time instead of triple posting to change your mind.

 

But I never changed my mind.

 

Whether you have updates or whatever reason, Edit is the way to go. It's all good.

 

If you noticed I freaking edited the crap out of my posts C:


EDIT: I love you too nate

 

ATTENTION MY GOOD FELLOWS

Me and Tramsan (Him doing most of the technical work while I relayed console logs to him and tested things for him) have been working over the last couple days to solve the issues with the Character Generator. Turns out the issue is that some of our nitpicky computers feel the need to destroy our color palettes just because the ppi on the image files are like 0.009 off of 72. So currently the good fellow Tramsan is working on Manually changing the ppi of all 200 Images that the Character Generator uses. Thanks for your patience, Happy Space Travels friends!

 

Thanks for all you do transam and pyro3345!

 

It's "tramsan"

So, after stumbling around in the dark for a long time, I finally found the root cause of the issue, using Pyro as my testing guinea pig. Omni then helped me convert all of the images directly on the server, which saves me about 3-4h of work (many thanks to Omni!) These fixes are now live, but since I can't verify them myself, because I didn't have the issue... If those of you who had the issue could go and have a look, and report any remaining bugs to me, that would be great. You're likely going to have to clear your cache again (see opening post.)



Technical details: The PPI (pixels per inch) of several but not all PNGs were off by a fraction. For some reason, certain computers/browsers, when they displayed that 72.009 ppi image, felt they needed to nudge the colour values of the images just a tiny bit. Not enough that anyone would notice it, but enough to completely break the palette swaps, which relied on exact colour values. Those few images that were already at exactly 72 ppi were colouring properly. So, now that all the images should be at 72 ppi, it should be fixed.

Even more technical details: The root cause of all this is that the PNG format doesn't support ppi, only ppcm. Some of the source sprites were converted to 72 ppi from a different ppi, and because the conversion was actually happening in another unit, rounding errors occured. Thus we got 72.009 ppi.

 

Still broken for me in both chrome and firefox (after clearing cache), same problems as before.

 

I just checked it on Firefox and Chrome after clearing my cache. I'm still getting the same issue (such as skin colors and clothing colors not changing between options, but hair color can be changed still like before).

 

Again attention: sorry for the trouble, yes we know the issue is still present. tramsan and I are still working on it, expect a fix soon

 

Ok, fix attempt #2 uploaded. Everyone with the issue, please recheck!

 

Tramsan needs a badge for Character Generator Developer/Web Developer

 

He has the Contributor Badge for his work on the CharGen. At least I think that's why he has it...

 

Works perfect now in chrome and firefox!

 

Everything is working here as well. Nice work.