1. Lose your pre-order key? Try using Humble's key resender. Also, please check the support FAQs before posting: http://playstarbound.com/help/

Notice CAN'T LAUNCH STARBOUND? Read this!

Discussion in 'Support' started by mollygos, Jul 23, 2016.

  1. Iris Blanche

    Iris Blanche Sealed Armament Forum Moderator

    The log only shows that you opened the game and then closed it by clicking on quit in the mainmenu or pressing [x].

    ~ Iris ~
     
  2. LemonLeman

    LemonLeman Void-Bound Voyager

    I've gotten the dll error on the 64 bit version, and I've already tried reinstalling vcredist several times. I keep getting an error, so here's one of the logs:

    [1A64:0470][2016-12-09T22:42:07]i001: Burn v3.7.3813.0, Windows v6.1 (Build 7600: Service Pack 0), path: C:\Program Files (x86)\Steam\steamapps\common\Starbound\_CommonRedist\vcredist\2015\vc_redist.x64.exe, cmdline: '-burn.unelevated BurnPipe.{FE6BDA08-B04E-4F3C-B4C0-3F03020D7483} {D2E445ED-EF6B-4CD8-8055-247B2121BB5A} 268'
    [1A64:0470][2016-12-09T22:42:08]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\geigerb\AppData\Local\Temp\dd_vcredist_amd64_20161209224208.log'
    [1A64:0470][2016-12-09T22:42:08]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Program Files (x86)\Steam\steamapps\common\Starbound\_CommonRedist\vcredist\2015\vc_redist.x64.exe'
    [1A64:0470][2016-12-09T22:42:08]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Program Files (x86)\Steam\steamapps\common\Starbound\_CommonRedist\vcredist\2015\'
    [1A64:0470][2016-12-09T22:42:08]i100: Detect begin, 10 packages
    [1A64:0470][2016-12-09T22:42:08]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\ucrtbase.dll
    [1A64:0470][2016-12-09T22:42:08]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\ucrtbase.dll
    [1A64:0470][2016-12-09T22:42:08]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
    [1A64:0470][2016-12-09T22:42:08]i102: Detected related bundle: {dab68466-3a7d-41a8-a5cf-415e3ff8ef71}, type: Upgrade, scope: PerMachine, version: 14.0.23918.0, operation: MajorUpgrade
    [1A64:0470][2016-12-09T22:42:08]i102: Detected related bundle: {e46eca4f-393b-40df-9f49-076faf788d83}, type: Upgrade, scope: PerMachine, version: 14.0.23026.0, operation: MajorUpgrade
    [1A64:0470][2016-12-09T22:42:08]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [1A64:0470][2016-12-09T22:42:08]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [1A64:0470][2016-12-09T22:42:08]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [1A64:0470][2016-12-09T22:42:08]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [1A64:0470][2016-12-09T22:42:08]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [1A64:0470][2016-12-09T22:42:08]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [1A64:0470][2016-12-09T22:42:08]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [1A64:0470][2016-12-09T22:42:08]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [1A64:0470][2016-12-09T22:42:08]i101: Detected package: vcRuntimeMinimum_x64, state: Present, cached: Complete
    [1A64:0470][2016-12-09T22:42:08]i101: Detected package: vcRuntimeAdditional_x64, state: Present, cached: Complete
    [1A64:0470][2016-12-09T22:42:08]i101: Detected package: Windows81_x86, state: Absent, cached: None
    [1A64:0470][2016-12-09T22:42:08]i101: Detected package: Windows81_x64, state: Absent, cached: None
    [1A64:0470][2016-12-09T22:42:08]i101: Detected package: Windows8_x86, state: Absent, cached: None
    [1A64:0470][2016-12-09T22:42:08]i101: Detected package: Windows8_x64, state: Absent, cached: None
    [1A64:0470][2016-12-09T22:42:08]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
    [1A64:0470][2016-12-09T22:42:08]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: Complete
    [1A64:0470][2016-12-09T22:42:08]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
    [1A64:0470][2016-12-09T22:42:08]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
    [1A64:0470][2016-12-09T22:42:08]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
    [1A64:0470][2016-12-09T22:42:08]i199: Detect complete, result: 0x0
    [1A64:0470][2016-12-09T22:42:09]i200: Plan begin, 10 packages, action: Repair
    [1A64:0470][2016-12-09T22:42:09]i052: Condition '(VersionNT64)' evaluates to true.
    [1A64:0470][2016-12-09T22:42:09]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\geigerb\AppData\Local\Temp\dd_vcredist_amd64_20161209224208_000_vcRuntimeMinimum_x64.log'
    [1A64:0470][2016-12-09T22:42:09]i052: Condition '(VersionNT64)' evaluates to true.
    [1A64:0470][2016-12-09T22:42:09]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\geigerb\AppData\Local\Temp\dd_vcredist_amd64_20161209224208_001_vcRuntimeAdditional_x64.log'
    [1A64:0470][2016-12-09T22:42:09]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
    [1A64:0470][2016-12-09T22:42:09]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
    [1A64:0470][2016-12-09T22:42:09]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.
    [1A64:0470][2016-12-09T22:42:09]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
    [1A64:0470][2016-12-09T22:42:09]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
    [1A64:0470][2016-12-09T22:42:09]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
    [1A64:0470][2016-12-09T22:42:09]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
    [1A64:0470][2016-12-09T22:42:09]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
    [1A64:0470][2016-12-09T22:42:09]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
    [1A64:0470][2016-12-09T22:42:09]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
    [1A64:0470][2016-12-09T22:42:09]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to true.
    [1A64:0470][2016-12-09T22:42:09]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
    [1A64:0470][2016-12-09T22:42:09]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
    [1A64:0470][2016-12-09T22:42:09]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
    [1A64:0470][2016-12-09T22:42:09]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
    [1A64:0470][2016-12-09T22:42:09]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
    [1A64:0470][2016-12-09T22:42:09]i201: Planned package: vcRuntimeMinimum_x64, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register
    [1A64:0470][2016-12-09T22:42:09]i201: Planned package: vcRuntimeAdditional_x64, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register
    [1A64:0470][2016-12-09T22:42:09]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1A64:0470][2016-12-09T22:42:09]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1A64:0470][2016-12-09T22:42:09]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1A64:0470][2016-12-09T22:42:09]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1A64:0470][2016-12-09T22:42:09]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1A64:0470][2016-12-09T22:42:09]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Repair, ba requested: Repair, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: None
    [1A64:0470][2016-12-09T22:42:09]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1A64:0470][2016-12-09T22:42:09]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1A64:0470][2016-12-09T22:42:09]i207: Planned related bundle: {dab68466-3a7d-41a8-a5cf-415e3ff8ef71}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None
    [1A64:0470][2016-12-09T22:42:09]i207: Planned related bundle: {e46eca4f-393b-40df-9f49-076faf788d83}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None
    [1A64:0470][2016-12-09T22:42:09]i299: Plan complete, result: 0x0
    [1A64:0470][2016-12-09T22:42:09]i300: Apply begin
    [010C:159C][2016-12-09T22:42:09]i360: Creating a system restore point.
    [010C:159C][2016-12-09T22:42:25]i361: Created a system restore point.
    [010C:159C][2016-12-09T22:42:25]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}, resume: Active, restart initiated: No, disable resume: No
    [010C:03A0][2016-12-09T22:42:25]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\{C0B2C673-ECAA-372D-94E5-E89440D087AD}v14.0.24210\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.
    [010C:03A0][2016-12-09T22:42:26]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\{C0B2C673-ECAA-372D-94E5-E89440D087AD}v14.0.24210\packages\vcRuntimeMinimum_amd64\cab1.cab.
    [010C:03A0][2016-12-09T22:42:26]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\{95265B86-188E-3F62-9CDB-60FCE59EC721}v14.0.24210\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.
    [010C:03A0][2016-12-09T22:42:26]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\{95265B86-188E-3F62-9CDB-60FCE59EC721}v14.0.24210\packages\vcRuntimeAdditional_amd64\cab1.cab.
    [010C:03A0][2016-12-09T22:42:26]i304: Verified existing payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\54050A5F8AE7F0C56E553F0090146C17A1D2BF8D\packages\Patch\x64\Windows6.1-KB2999226-x64.msu.
    [010C:159C][2016-12-09T22:42:26]i301: Applying execute package: vcRuntimeMinimum_x64, action: Repair, path: C:\ProgramData\Package Cache\{C0B2C673-ECAA-372D-94E5-E89440D087AD}v14.0.24210\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [1A64:0470][2016-12-09T22:42:35]i319: Applied execute package: vcRuntimeMinimum_x64, result: 0x0, restart: None
    [010C:159C][2016-12-09T22:42:35]i325: Registering dependency: {f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_amd64,v14, package: vcRuntimeMinimum_x64
    [010C:159C][2016-12-09T22:42:35]i301: Applying execute package: vcRuntimeAdditional_x64, action: Repair, path: C:\ProgramData\Package Cache\{95265B86-188E-3F62-9CDB-60FCE59EC721}v14.0.24210\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [1A64:0470][2016-12-09T22:42:45]i319: Applied execute package: vcRuntimeAdditional_x64, result: 0x0, restart: None
    [010C:159C][2016-12-09T22:42:45]i325: Registering dependency: {f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_amd64,v14, package: vcRuntimeAdditional_x64
    [010C:159C][2016-12-09T22:42:45]i301: Applying execute package: Windows7_MSU_x64, action: Install, path: C:\ProgramData\Package Cache\54050A5F8AE7F0C56E553F0090146C17A1D2BF8D\packages\Patch\x64\Windows6.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\54050A5F8AE7F0C56E553F0090146C17A1D2BF8D\packages\Patch\x64\Windows6.1-KB2999226-x64.msu" /quiet /norestart'
    [010C:159C][2016-12-09T22:42:53]e000: Error 0x80240017: Failed to execute MSU package.
    [1A64:0470][2016-12-09T22:42:53]e000: Error 0x80240017: Failed to configure per-machine MSU package.
    [1A64:0470][2016-12-09T22:42:53]i319: Applied execute package: Windows7_MSU_x64, result: 0x80240017, restart: None
    [1A64:0470][2016-12-09T22:42:53]e000: Error 0x80240017: Failed to execute MSU package.
    [010C:159C][2016-12-09T22:42:53]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}, resume: ARP, restart: None, disable resume: No
    [010C:159C][2016-12-09T22:42:53]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}, resume: ARP, restart initiated: No, disable resume: No
    [1A64:0470][2016-12-09T22:42:54]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart: No


    It's probably worth mentioning that I use Windows 7 Enterprise (for some reason... since this laptop was given to me by my father), and I'm not able to install the requirements for VC++. Is that what's happening here?
     
  3. Tejros

    Tejros Void-Bound Voyager

    I can't launch the game, it just crashes, no message or anything. I did delete the Starbound folder and reinstall it, but it didn't do anything.
    Send help Q_Q
     
  4. Rebuster

    Rebuster Void-Bound Voyager

    hmm the only unusal i see in your log is:
    [17:05:11.976] [Info] Failed to initialize Steam platform services
    [17:05:11.977] [Info] Application: No platform services available

    have you tried launching the game without steam (starting the starbound exe directly from the directory)?
     
  5. nekowolfboy112

    nekowolfboy112 Yeah, You!

    i have done everything countless times im about to give up an never play again :'( im sick of almost braking something cause i get false hope of it running, then for it just to shut its self down, sync data then just do nothing like it never was booted up to begin with!!!!
     
  6. lazarus78

    lazarus78 The End of Time

    You have made one post. Meaning you have never given any information regarding your problem, which means you have not attempted to get any help from anyone (Outside of reading things, which only goes so far), and so your first post is to complain about not being able to get it to work.

    I don't understand your thought process here. Rather than making your first and only post a complaint, why not seek help?
     
  7. nekowolfboy112

    nekowolfboy112 Yeah, You!

    i have been on the site a while. but i just made the post cause my friends i asked to help me told me off an left me alone to do it my self.
     
  8. Iris Blanche

    Iris Blanche Sealed Armament Forum Moderator

    When having a problem with Starbound and the error can't be fixed by the steps provided here you can always create an own support topic with a detailed description about the issues you ran into. Providing the starbound.log file from the storage folder and your pc specs are helpful too. Especially the log is necessary to find out what's going on in the most cases. There are some cases where the log can't provide the needed information when it is caused by a software which hooks in as overlay or sth like plays.tv which seems to cause crashes without any information.

    ~ Iris ~
     
    nekowolfboy112 likes this.
  9. leroy3021

    leroy3021 Space Spelunker

    Ive got a problem when i try to go to a planet. i try to teleport to it and it brings me back to my ship and i dont know why it does that
     
  10. Tejros

    Tejros Void-Bound Voyager

  11. koolkid293

    koolkid293 Space Hobo

    I get the OpenGL error yet for my PC my chip is compatible with 2.0 is there any way I can switch from OpenGL to Direct3D9/11?I have a Mobile Intel(R) 4 Series Express Chipset Family graphics card
     

    Attached Files:

  12. lazarus78

    lazarus78 The End of Time

    Reinstall your graphics drivers.
     
  13. emdavis197

    emdavis197 Space Hobo

    Hey all, i've had this issue on two different PCs and I've fixed it on both. This short video explains how. Like or comment if it helps.

    www.youtube.com/watch?v=5Q3PPXEFas0
     
  14. koolkid293

    koolkid293 Space Hobo

    still did not work but
    thank you for your help
     
  15. koolkid293

    koolkid293 Space Hobo

    Please is there anyway I can change the game from opengl to direct3d9
     
  16. lazarus78

    lazarus78 The End of Time

    No there isn'the. Little reason to anyway.
     
  17. Lezz

    Lezz Space Hobo

    Hi!, not sure if i have to make a new post, or just post it here, so for now i'm goiung to leave a comment.
    First of, i loved the few hours i could play, great game. sadly, i can't seem to launch the game properly.
    Every time i try to launch it i got the bloody "Acces violation error", now, the 3 or 4 times that i could launch the game, i had to re-install (actually "repair" i do have it installed, even a newer version) the VC_redist in both versions (32 x86 and x64) now, that is not a propper solution; even with that, i can't launch the game with steam's client, i have to go to the game file folders and launch it manually.
    Just to add more to it, i re-install the game 3 times in order to be able to launch it.

    now, the things i have done:
    - Launch it with compatibility mode (Win 7) and set it to launch as admin
    - Re-donwload the game (3 times)
    - Repair VC C++ thing (also 3 times)

    what i still have to try:
    - Re install my nvidia drivers (i'm using an old june version that i know is stable)
    - Download VC C ++ from microsfot and install it from there (even tough i have a newer version)
    - smashing my head against the table (not sure how will it help)


    i will go and try to do those things, but still i will leave a paste of my log (funny thing, i can't get anything after the "Application: main update loop..." line)
    http://pastebin.com/uurnMShu

    and my specs:
    Win 10 Pro 64bit
    16Gb ram
    nvidia gtx 970
    I5 4670K @ 3.2 ghz


    Sorry the crappy english, not my first language (and i'm in a rush) And many thanks to any response!
     
  18. lazarus78

    lazarus78 The End of Time

    If the game launches fine from the exercise, then just make a shortcut on your desktop and you are good to go.
     
  19. Lezz

    Lezz Space Hobo

    yes, it's what i did. Thanks!

    just to leave a remark here, if someone else may encounter with the same problem, every time you launch the game from steam, a file named "steam_appid.txt" is created, this file may cause a problem with the game, even if you launch it directly, without steam, if you are having this problem, delete that file, and launch the game directly.
     
  20. Faiz500

    Faiz500 Space Spelunker

    ''IF YOU GUYS CANT LAUNCH STARBOUND JUST FOLLOW ME''
    READ IT CAREFULLY:
    1.Goto Starbound File (Just Right The Icon On Desktop And Open Folder)
    2.You Should See Steam_Api.dll And Steam_Api.dll1
    3.Move The Steam_Api.dll Anywhere (In Safe Place)
    4.Rename The Steam_Api.dll1 To Steam_Api.dll
    5.Test By Playing Starbound.exe (If Doesnt Worked Install Vcredist/2015 * If Worked Enjoy :) ) Have A Nice Day !!!
     

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