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Resolved Audio randomly stops and returns.

Discussion in 'Starbound Support' started by Anotil, Feb 23, 2024.

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  1. Anotil

    Anotil Space Hobo

    I'm playing Starbound on Windows 11. It happens pretty often, the audio will just cut and go silent for a while. No sound effects, music, or anything. Then it will suddenly come back on at some point. No clear cause. I could be standing in the same spot for a while and it will go off and then come back on again a bit later. It happens in every area of the game, but it happens more on the ship.

    What could be causing this and how can I fix it? Here is what I have done.
    - Reboot computer. (No change.)
    - Play with no mods. (No change.)
    - Fresh re-install. (No change.)
    - Check computer audio settings. (Volume maxed, mixer maxed, nothing muted.)
    - Check if other games have the problem. (They work great.)
    - Update Audio drivers (No change.)
    - Googled for a solution. (Found none...)

    I'm at the point where I think I'll just have to give up, but I'm hoping someone might have an idea.
    If you have any idea what can be done, I'll provide whatever additional information you may need.
     
  2. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    Please provide your specs as well as the driver version for your current audio device. Also provide the starbound.log located in the storage folder of your starbound install. Are you running into this issue with other software/games too?
     
  3. Anotil

    Anotil Space Hobo

    Thanks for the reply, also no Starbound is the only game or application with this problem.

    Here are the specs of my computer.
    [Motherboard] MSI B550-A Pro
    [CPU] AMD Ryzen 5 5600G
    [RAM] Corsair Vengeance 16GB (2 X 8 GB])
    [GPU] MSI GeForce 1060 (6 G:cool:
    [OS] Windows 11

    And here is the log file.
    Code:
    [02:30:37.819] [Info] Root: Preparing Root...
    [02:30:37.820] [Info] Root: Done preparing Root.
    [02:30:37.820] [Info] Client Version 1.4.4 (windows x86_64) Source ID: 8cbe6faf22282659828a194e06a08999f213769e Protocol: 747
    [02:30:37.820] [Info] Root: Scanning for asset sources in directory '..\assets\'
    [02:30:38.090] [Info] Root: Scanning for asset sources in directory '..\mods\'
    [02:30:38.090] [Warn] Root: Unrecognized file in asset directory 'mods_go_here', skipping
    [02:30:38.090] [Info] Root: Detected asset source named 'base' at '..\assets\packed.pak'
    [02:30:38.090] [Info] Root: Detected unnamed asset source at '..\assets\user'
    [02:30:38.090] [Info] Loading assets from: '..\assets\packed.pak'
    [02:30:38.436] [Info] Loading assets from: '..\assets\user'
    [02:30:38.856] [Info] Assets digest is 531f0b8469832a566d23a0b9870ed717c63291164883670d0ee17086a100d3cd
    [02:30:38.856] [Info] Root: Loaded Assets in 1.03622 seconds
    [02:30:38.857] [Info] Application: Initializing SDL Video
    [02:30:38.861] [Info] Application: Initializing SDL Joystick
    [02:30:39.005] [Info] Application: Initializing SDL Sound
    [02:30:39.117] [Info] Initialized Steam platform services
    [02:30:39.118] [Error] Failed to instantiate discord core (err 26)
    [02:30:39.118] [Info] Was not able to authenticate with Discord and create all components, Discord services will be unavailable
    [02:30:39.120] [Info] Application: Creating SDL Window
    [02:30:39.377] [Info] Application: Enabling VSync with late swap tearing
    [02:30:39.428] [Info] Application: Opened default audio device with 44.1khz / 16 bit stereo audio, 2048 sample size buffer
    [02:30:39.436] [Info] OpenGL version: '4.6.0 NVIDIA 546.65' vendor: 'NVIDIA Corporation' renderer: 'NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2' shader: '4.60 NVIDIA'
    [02:30:39.439] [Info] Application: initialization...
    [02:30:39.439] [Info] Root: no runtime config file, creating new default runtime config
    [02:30:39.439] [Info] Root: Loaded Configuration in 5.63e-05 seconds
    [02:30:39.441] [Info] Application: renderer initialization...
    [02:30:39.443] [Info] detected supported OpenGL texture size 32768, using atlasNumCells 128
    [02:30:39.443] [Info] Root: Loaded ImageMetadataDatabase in 1.7e-06 seconds
    [02:30:39.447] [Info] Application: main update loop...
    [02:30:39.453] [Info] No subscribed user generated content
    [02:30:39.468] [Info] Root: Loaded NameGenerator in 0.0149989 seconds
    [02:30:39.556] [Info] Root: Loaded PlantDatabase in 0.0870988 seconds
    [02:30:39.672] [Info] Root: Loaded ProjectileDatabase in 0.116095 seconds
    [02:30:39.679] [Info] Root: Loaded ObjectDatabase in 0.225311 seconds
    [02:30:39.725] [Info] Root: Loaded NpcDatabase in 0.0461825 seconds
    [02:30:39.726] [Info] Root: Loaded StagehandDatabase in 0.0011692 seconds
    [02:30:39.729] [Info] Root: Loaded VehicleDatabase in 0.0030099 seconds
    [02:30:39.731] [Info] Root: Loaded PlayerFactory in 0.0014831 seconds
    [02:30:39.741] [Info] Root: Loaded MonsterDatabase in 0.0696665 seconds
    [02:30:39.742] [Info] Root: Loaded VersioningDatabase in 0.0005606 seconds
    [02:30:39.742] [Info] Root: Loaded EntityFactory in 0.0112227 seconds
    [02:30:39.758] [Info] Root: Loaded ParticleDatabase in 0.0169132 seconds
    [02:30:39.850] [Info] Root: Loaded MaterialDatabase in 0.108363 seconds
    [02:30:39.853] [Info] Root: Loaded TerrainDatabase in 0.0025681 seconds
    [02:30:39.871] [Info] Root: Loaded BiomeDatabase in 0.0177863 seconds
    [02:30:39.872] [Info] Root: Loaded LiquidsDatabase in 0.0006275 seconds
    [02:30:39.877] [Info] Root: Loaded StatusEffectDatabase in 0.005315 seconds
    [02:30:39.996] [Info] Root: Loaded DamageDatabase in 0.119458 seconds
    [02:30:39.999] [Info] Root: Loaded EffectSourceDatabase in 0.0026885 seconds
    [02:30:40.001] [Info] Root: Loaded FunctionDatabase in 0.001837 seconds
    [02:30:40.017] [Info] Root: Loaded TreasureDatabase in 0.0161156 seconds
    [02:30:40.225] [Info] Root: Loaded DungeonDefinitions in 0.20821 seconds
    [02:30:40.225] [Info] Root: Loaded TilesetDatabase in 5.88e-05 seconds
    [02:30:40.229] [Info] Root: Loaded StatisticsDatabase in 0.0034157 seconds
    [02:30:40.229] [Info] Root: Loaded EmoteProcessor in 0.0001126 seconds
    [02:30:40.239] [Info] Root: Loaded SpeciesDatabase in 0.0100419 seconds
    [02:30:40.272] [Info] Root: Loaded QuestTemplateDatabase in 0.0327552 seconds
    [02:30:40.272] [Info] Root: Loaded AiDatabase in 0.0010193 seconds
    [02:30:40.275] [Info] Root: Loaded TechDatabase in 0.0016336 seconds
    [02:30:40.288] [Info] Root: Loaded CodexDatabase in 0.0139907 seconds
    [02:30:40.661] [Info] Root: Loaded BehaviorDatabase in 0.372683 seconds
    [02:30:40.665] [Info] Root: Loaded DanceDatabase in 0.0028499 seconds
    [02:30:40.667] [Info] Root: Loaded SpawnTypeDatabase in 0.0029336 seconds
    [02:30:40.669] [Info] Root: Loaded RadioMessageDatabase in 0.0022926 seconds
    [02:30:41.646] [Info] Root: Loaded ItemDatabase in 1.90428 seconds
    [02:30:41.724] [Info] Root: Loaded CollectionDatabase in 1.05395 seconds
    [02:30:41.796] [Info] Creating player storage directory
    [02:30:41.886] [Info] detected supported OpenGL texture size 32768, using atlasNumCells 256
    [02:30:43.858] [Info] Root: Writing runtime configuration to '..\storage\starbound.config'
    [02:31:51.134] [Info] UniverseServer: Creating universe storage directory
    [02:31:51.134] [Info] UniverseServer: Acquiring universe lock file
    [02:31:51.201] [Info] UniverseServer: Loading settings
    [02:31:51.203] [Info] UniverseServer: Starting UniverseServer with UUID: d0979327d5860b10dceefc9a0ad74920
    [02:31:51.209] [Info] UniverseServer: Logged in player 'Dude' locally
    [02:31:51.209] [Info] UniverseServer: Logged in account '<anonymous>' as player 'Dude' from address local
    [02:31:51.316] [Info] UniverseServer: Spawning player in intro instance protectorate
    [02:31:51.316] [Info] UniverseServer: Client 'Dude' <1> (local) connected
    [02:31:51.318] [Info] UniverseClient: Joined server as client 1
    [02:31:51.406] [Info] detected supported OpenGL texture size 32768, using atlasNumCells 256
    [02:31:51.406] [Info] detected supported OpenGL texture size 32768, using atlasNumCells 256
    [02:31:51.409] [Info] detected supported OpenGL texture size 32768, using atlasNumCells 256
    [02:31:51.409] [Info] Setting steam rich presence connection as steamid_76561198022346644
    [02:31:51.417] [Info] UniverseServer: Creating new client ship world ClientShipWorld:b33139793e197a258eb9a139f4fed8b0
    [02:31:51.471] [Info] Protected dungeonIds for world set to (65524)
    [02:31:51.812] [Info] UniverseServer: Creating temporary instance world 'InstanceWorld:protectorate:b33139793e197a258eb9a139f4fed8b0:-' with expiry time 0
    [02:31:51.970] [Info] Protected dungeonIds for world set to (65524)
    [02:31:51.970] [Info] Placing dungeon protectorate
    [02:31:51.973] [Info] Flying ship for player 1 to new starter world
    [02:31:51.973] [Info] Searching for new randomized starter world
    [02:31:51.974] [Info] UniverseServer: Stopping idle world ClientShipWorld:b33139793e197a258eb9a139f4fed8b0
    [02:31:51.987] [Info] Placing dungeon at (0, 1000)
    [02:31:55.109] [Info] UniverseServer: Found randomized starter world at -934592344:-673596830:-48263503:2
    [02:31:55.151] [Info] UniverseServer: Creating new system world at location (-934592344, -673596830, -48263503)
    [02:31:55.152] [Info] UniverseServer: Creating celestial world -934592344:-673596830:-48263503:2
    [02:31:55.438] [Warn] Failed to place dungeon object: protectoratesmokegen direction: 1 position: (687, 801)
    [02:31:55.438] [Warn] Failed to place dungeon object: protectoratesmokegen direction: 1 position: (717, 801)
    [02:31:55.439] [Warn] Failed to place dungeon object: protectoratefbannertorn1 direction: 1 position: (725, 802)
    [02:31:55.543] [Warn] Failed to place dungeon object: protectoratesmokegen direction: 1 position: (703, 826)
    [02:31:55.544] [Warn] Failed to place dungeon object: protectoratesmokegen direction: 1 position: (703, 827)
    [02:31:55.546] [Warn] Failed to place dungeon object: protectoratesmokegen direction: 1 position: (700, 828)
    [02:31:55.815] [Info] Protected dungeonIds for world set to (65524)
    [02:31:55.815] [Info] Placing dungeon naturalcave
    [02:31:55.867] [Info] Placing dungeon at (910, 675)
    [02:31:55.981] [Warn] Failed to place dungeon object: metalbarrel1 direction: 1 position: (739, 608)
    [02:31:56.077] [Info] Placing dungeon gardengate
    [02:31:56.248] [Info] Placing dungeon at (2304, 675)
    [02:31:56.323] [Info] Protected dungeonIds for world set to (1, 65524)
    [02:31:56.944] [Info] Protected dungeonIds for world set to (0, 65524)
    [02:31:59.267] [Info] UniverseServer: Warping player 1 to InstanceWorld:protectorate:b33139793e197a258eb9a139f4fed8b0:-
    [02:31:59.322] [Info] UniverseServer: Arriving ship for player 1 at -934592344:-673596830:-48263503:2
    [02:31:59.323] [Info] UniverseServer: Loading client ship world ClientShipWorld:b33139793e197a258eb9a139f4fed8b0
    [02:31:59.371] [Info] Protected dungeonIds for world set to (65524)
    [02:31:59.611] [Info] UniverseServer: Stopping idle world CelestialWorld:-934592344:-673596830:-48263503:2
    [02:32:00.195] [Info] UniverseServer: Stopping idle world ClientShipWorld:b33139793e197a258eb9a139f4fed8b0
    [02:32:13.046] [Info] Chat: <SAIL> To interact with a nearby person, door, or other object, you should hover over it with your cursor and press E, if you are awake enough to do so.
    [02:32:25.240] [Info] Chat: <SAIL> Your uniform is available to collect from your personal locker... It is quite impressive that you can remain so serene when you are running so late. Well done you.
    [02:34:12.741] [Info] Chat: <SAIL> It is not safe to remain here! Please take the Matter Manipulator. You must proceed to the shuttle pad!
    [02:34:25.546] [Info] Chat: <SAIL> It appears the ceiling has collapsed. The Matter Manipulator can be used to clear this dirt. Press the R key to equip it, then click and hold on the pile of dirt to dig through it.
    [02:34:38.183] [Info] Chat: <SAIL> The scale of this disaster is immeasurable; the destruction occurring is beyond my capacity to quantify. You must leave this planet immediately.
    [02:34:43.101] [Info] Chat: <SAIL> To jump down from a platform like this you should hold S to crouch then tap spacebar.
    [02:34:55.972] [Info] Chat: <SAIL> The chest sitting on that conveyor belt should contain some kind of weapon. Please arm yourself!
    [02:35:10.416] [Info] Chat: <SAIL> I have bypassed the preflight checks. Get aboard!
    [02:35:17.435] [Info] UniverseServer: Loading client ship world ClientShipWorld:b33139793e197a258eb9a139f4fed8b0
    [02:35:17.493] [Info] Protected dungeonIds for world set to (65524)
    [02:35:17.637] [Info] UniverseServer: Warping player 1 to ClientShipWorld:b33139793e197a258eb9a139f4fed8b0
    [02:35:17.644] [Info] UniverseServer: Stopping idle world InstanceWorld:protectorate:b33139793e197a258eb9a139f4fed8b0:-
    [02:35:17.645] [Info] Client received world stop packet, leaving: Removed
    [02:35:18.227] [Info] UniverseServer: Expiring temporary world InstanceWorld:protectorate:b33139793e197a258eb9a139f4fed8b0:-
    [02:35:20.081] [Info] Chat: System is down, please reboot.
    [02:35:33.643] [Info] Chat: Please reboot the system.
    [02:35:43.093] [Info] Chat: Rebooting...
    [02:35:47.483] [Info] Chat: I am S.A.I.L, your Ship-based Artificial Intelligence Lattice. I manage the maintainance of your ship.
    [02:35:52.381] [Info] Chat: I am also programmed to offer you information and advice.
    [02:35:52.415] [Info] Chat: Earth was attacked by an unknown force, and was subsequently annihilated.
    [02:35:55.717] [Info] Chat: The ship's navigation systems were damaged in our escape. Our location is currently unknown.
    [02:36:11.156] [Info] UniverseClient: Client disconnecting...
    [02:36:11.222] [Info] Client received world stop packet, leaving: Removed
    [02:36:11.599] [Info] UniverseServer: Client 'Dude' <1> (local) disconnected for reason:
    [02:36:11.600] [Info] UniverseServer: Stopping idle world ClientShipWorld:b33139793e197a258eb9a139f4fed8b0
    [02:36:11.871] [Info] UniverseServer: Stopping UniverseServer
    [02:36:11.986] [Info] Clearing steam rich presence connection
    [02:36:15.054] [Info] Application: quit requested
    [02:36:15.054] [Info] Application: quitting...
    [02:36:15.054] [Info] Application: shutdown...
    [02:36:15.215] [Info] Root: Shutting down Root
    [02:36:15.472] [Info] Application: Destroying SDL Window
    [02:36:15.516] [Info] Application: stopped gracefully
    
     
    Last edited: Feb 23, 2024
  4. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    Still need the used audio device as well as the driver version ^^"
    So far nothing wrong in the log so it might be related to windows and sound directly.
     
  5. Anotil

    Anotil Space Hobo

    Right I had forgot. "Realtek HD Universal Driver6.0.9629.1 date 2024-01-29"
    also for my motherboard its B550-A Pro. not plus. My mistake.
     
  6. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    Seems to be the latest driver then. Might be worth checking DPC latency perhaps. Stuff can cause audio dropouts if too high.
    Also it seems like there is some weird issue with the 5600G and Audio crackling which might be related and which could also be the communication with Realtek. All I can say for sure is that it is not a Starbound issue, rather a symptom.
    If you can, try via HDMI and see if you experience the same audio problems. If not then it's most likely the combination of 5600G and Realtek (or just Realtek, which wouldn't be too surprising either).
    The issue then should be able to be "solved" with a separate soundcard (external usb one should work just fine).

    You could also try downgrading the realtek driver to check if it's just an issue with the newest one. Also audio enhancements can cause issues under some wonky circumstances, so turning these off might also be an idea (if any are turned on that is).
     
  7. Anotil

    Anotil Space Hobo

    Thank you very much. I'll take your advice and look into these things. I'll let you know if it worked out.
     
  8. Anotil

    Anotil Space Hobo

    Hello I'm back. You were right about it being the audio driver or something. I tried using HDMI audio and the issue disappeared. I don't really understand why, but I'll take it. I looked into the DPC latency thing as well. I found this software called latencymon and it told I did have a problem and I should disable cpu throttling. I looked into that and tried changing the power settings. I changed processor power management to 100% min. It did not solve the problem but I noticed it reduced the period of silence. Strange. I tried looking into the setting in my bios but I could not find it, even in advanced mode. So I have given up on that and decided to just use HDMI audio instead. The problem now is, my monitor's audio sucks. I'll try using one of those hdmi audio extractors to direct it to my speakers. If for some reason that doesn't pan out, I'll just ask for help somewhere else on the internet.

    Either way, thanks for your help and I know now that it was most definitely not a problem with Starbound even through it only happens in Starbound strangely. Thank you very much! (Solved-ish!)

    [Final Update] (Officially Solved)
    After setting up the HDMI audio extractor, I now have Starbound audio working perfectly on my speakers.
    The Realtek driver was absolutely the problem. Thank you for all of your help!
     
    Last edited: Feb 24, 2024
  9. Pangaea

    Pangaea Forum Moderator

    Going to mark this as resolved and close.
     
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