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Closed Where Do We Go For a Refund?

Discussion in 'Starbound Support' started by DaveDnasty, May 8, 2014.

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  1. DaveDnasty

    DaveDnasty Orbital Explorer

    Just wondering who I need to contact regarding a refund for this lackluster game.
     
  2. Tremoraid

    Tremoraid Scruffy Nerf-Herder

    Try steam support :rofl:
     
  3. DaveDnasty

    DaveDnasty Orbital Explorer

    Sweet. Thank you for your response.
     
  4. Zouleena

    Zouleena Pangalactic Porcupine

    FYI: you may find a big roadblock with Steam regarding getting a refund due to the fact that this game is clearly and always has been listed as Early Access, not sure how they treat refund requests to clearly unfinished games.
     
    Last edited: May 8, 2014
    sensei180700 likes this.
  5. SweFox

    SweFox Guest

    You will not get one, you bought a EA title and you should not be offered a refund for any reason.

    Steam will not give you a refund for a EA title. They offer one godwill refund for pre-order and that is ONE.
     
    KevinFragger2427 and Jonesy like this.
  6. Animator

    Animator Cosmic Narwhal

    Not to be confused with Electronic Arts, the game company.
     
  7. You probably won't have any luck going through Steam:
    You might be able to get one through support@chucklefish.org, but I can't guarantee that (especially if your key has already been redeemed in the case of a pre-order; not sure about Steam).
     
    KevinFragger2427 likes this.
  8. sensei180700

    sensei180700 Void-Bound Voyager

    Why would you want a refund for a game that's still in beta?
     
    Ariskelis and KevinFragger2427 like this.
  9. RelentlessBlue

    RelentlessBlue Scruffy Nerf-Herder

    You bought a game, on beta, you were warned about it and you say lackluster? Well its a beta >.< you paid for a early look at the game still in the cooking, you got what you paid for


    Plus theres so much you can do right now still
     
  10. NightFire

    NightFire Parsec Taste Tester

    Steam definitely won't give you a refund...

    (Source: Personal experience with a different game)

    If anything you would probably have better luck with support@chucklefish.org
     
  11. kazunenazumu

    kazunenazumu Void-Bound Voyager

    According to many sources, it's kind of hard to get a refund from steam. :ssssssssss:
    Well, this game is still in beta stage, so.... There must be something lacking....
    Just wait for a little longer. I think this game have a lot of room for improvements.
     
  12. DaveDnasty

    DaveDnasty Orbital Explorer

    Been waiting since the public release for some sort of improvement. Sick of waiting, I want my $15 back so I can put it toward a decent game.
     
  13. Locking as all available information has been provided and this thread is now just attracting unnecessary comments and insults (which have been removed).
     
    Zouleena likes this.
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