Wargroove patch 1.2.0 - Known Issues and Fixes!

Hello everyone,

We've updated to Patch 1.2.0, all consoles will now have a handy little build number in the top left corner of the options screen so you know if you're on the latest build or not!

As always, if reporting a bug please follow the handy little tips below.
We're keeping the usual launch issues at the top of the list, but please let us know if you're having any issues!

A better running log of bugs can be found here:
https://docs.google.com/spreadsheets/d/1aZZ-LKRLnSBvc2EtgPlFw3Fa_jyHy98niogZEYP_ZDc/edit?usp=sharing
Please, please search for your issue before reporting it.

Reporting Tips

• If you're reporting a crash, please be as detailed as possible about what you were doing when it happened. This will help identify the issue much, much faster.
• For any other issues as well, please be as detailed as possible about what you were doing in game so we can try to reproduce
• Even if the issue has been reported, if you have new details please share!
• Please let us know which platform you are having issues with; Switch, PC, Xbox, PS4?

Below is a list of issues which we've identified since the release. If you're having a problem in this list marked 'need more details' it would be helpful to provide more info - we're still working on reproducing/determining a cause for these issues. If your issue isn't listed here then please be as detailed as possible reporting it so we can review. Always check you have the newest game/system updates before reporting an issue to make sure it hasn't already been fixed!


Current Version:
Steam: 1.2.5 #16952
Switch: 1.2.5 #16813
Xbox: 1.2.0 #16424
Make sure you have the latest version before reporting issues. The game may have been updated.

Colour Key:
Fixed - This issue should be resolved in the recent update/next update
In Develop - Fixed or have a solution in development for a future update.
Investigating - We have reproduced or confirmed this is an issue, but are still developing a solution
Need More Details - We're aware of the issue, but don't yet have enough information to reproduce/fix


Reports
Below are some reports from this thread, consolidated to make it easier to scan if an issue has been reported or to find common threads between reports for the same issue.

Cannot launch on steam:
Please try some of the fixes outlined here before contacting us about this issue:

- Try Launching in Administrator mode:

1. Navigate to your Steam install folder (Default: C:\Program Files (x86)\Steam).
2. Right click the Steam executable.
3. Follow the above steps to set it to Run as Administrator.
4. Restart Steam.

- Make sure your Media Package is up to date or installed: https://support.microsoft.com/en-us/help/3145500/media-feature-pack-list-for-windows-n-editions

- Make sure that Visual C++ is update to date: https://www.chip.de/downloads/Visual-C-2010-Express_24081894.html

- Remove any Joysticks and XInput Flight controllers you may have plugged in
We're working on a fix for this!

- Make sure all your drivers are up to date, including Windows updates

- Run the game in OpenGL

- Run the game with the launch peramiter '--skip-intro'

1. Right click on wargroove in your library
2. Go to 'properties'
3. Select 'set launch options'
4. Type --skip-intro into the text bar.

- Run sfc /scannow in the command prompt; this will find and replace any corrupted files that might be causing the issue

- If you are getting error message 'GL pixel Format not available' and are on Windows 7, you probably have your monitor set to use 16 bit colour depth. Here's a guide on how to change it to 32bit: http://www.sevenforums.com/tutorials/258-color-bit-depth-display-settings.html

- Error message 'Node'~' (null) at "(1:1)" is not a map type' on launch.
This is caused by corrupted save files, please make sure the game saves before turning off your pc or alt-F4ing.
Fix: Take out the PlayerProgress file found in %appdata%/chucklefish/Wargroove/Saves
Rename the file 'playerProgress.bak', and remove the '.bak' from the name.
Make sure Steam Cloud is disabled for Wargroove
Relaunch the game.

If this doesn't work, try removing the 'achievements' file. Don't worry, you won't lose progress here!

- Error message 'Node'~Language' (null) at "(1:1)" is not a string type' on launch.
Go to %appdata%\Chucklefish\Wargroove\save_local and delete the options file there

All Platforms:

• Prologue displaying white cutscene
• Directional keys still work during battle animations, causing view to be off-centre when returning to map
• "Your Turn" prompt doesn't work correctly with CPU's in scenarios
• Halley error when using Checkpoint in a tutorial mission
• Koji has '#MISSING' Walk type in cutscene editor
• Selecting a 1p Scenario in Multiplayer results in connection error message
• Leaving a 2v2 match from the lobby can cause a crash for player 1
• Game does not End Turn if player dies with a unit inside of an Allied Transport
• Alchemist and Witches attacks in cutscene are broken
• UI: Show Dialogue trigger with no text causes crash
• Having 2+ music changes in the events cause the sound to all pile up
• Downloading a map sends you back to page 1
• When editing the "Create Actor" event, the movement resets from "Angry" to "Normal"
• Sparrow Bomb displays as Balloon in damage preview.
• Some unlock text states 'unlock via campaign', despite being Unlocked via Arcade
• Air units have two shadows when flying over water tiles
• No Counter attack displayed when Merfolk attack from Land>Water tiles
• Tenri doesn't have the option to reinforce when her groove is active next to a building
• Shout and Emotes are no longer valid for various characters in the cutscene editors
• Resigning causes app to Freeze

Steam:

• Game not launching on steam - Please see instructions above
• Game not launching with Windows 8.1 - Please see instructions above
• Crackly/popping/skipping Audio
• Workaround: Is OBS or another Streaming software running in the background?
  Workaround: Disable any Virtual Audio Cable and output directly to audio device
  Workaround: Try launching in OpenGL?
• No Audio
  Workaround: Try launching with ' --audio-device=2 ' as a parameter in 'set launch options' of Wargroove steam properties
• Game crashing after controller disconnects
• Having 2 controllers plugged in causes game to crash when one disconnects
• Crash when selecting Dpad on PS4 controller
• Overlapping Effectiveness images when using 'esc' to close recruitment screen
• Crash when Right Clicking on map that have spawn 'any commander' event
• Pressing Esc on keyboard takes user to highlighted menu option instead of trigger the exit game prompt
• 'Open to Friends' doesn't stay selected after leaving lobby

Switch:

• Lost progress after saving
• System Error after losing Online match
• Non-Primary console crashes when returning from sleep mode
• Audio issues when docking/un-docking console

Xbox:

• Unable to launch/install Might be caused by Xbox Live being down. Please check this, and restart the console.
• Multiplayer game crashing when user goes to home screen

If you are reporting a crash, please add the 'log' text document from the folder AppData/Roaming/Chucklefish/Wargroove to your comment.

These reports are not confirmed bugs, this is just a list of report posts formatted for readablity. If your issue is not listed here that doesn't mean it's not being read/acknowledged! If an issue is determined not to be a bug it will be removed from this list to keep it readable.
We plan to continue to collect reports and identify issues to include in updates, but we'll need player reports to be as detailed as possible in order to properly identify/fix bugs. Our priority obviously will be any bugs which impact gameplay like crashes.
While some issues have threads dedicated to them - posting details either here or in the corresponding thread would be helpful - we'll do our best to make sure any new info/workarounds are communicated in both places to make sure players can find that info easily.
If you're reporting a bug which was originally reported outside the forums please make sure to add a link to the original post - we may need to contact that player directly for more details.
We're going to continue monitoring these and any newly reported problems, so please provide as much information as possible for any issues you may run into! We've worked really hard on this, and hope you enjoy Wargroove!

Thanks everyone!!

 

Thank you SO much for this!
Is this the first time you create a checkpoint save within the game?

 

Is this with a Quick match?