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Closed Unable to Install VC 2015 error 0x80240017

Discussion in 'Support' started by FrostyNarwhal, Aug 25, 2015.

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  1. FrostyNarwhal

    FrostyNarwhal Void-Bound Voyager

    Neither the x64 nor x86 will install, I get the same

    Setup Failed
    0x80240017 - Unspecified error

    message everytime.

    As the title says, I have a 64 bit version of Windows 7, I have the SP1 update (status: successful), I've restarted my computer multiple times, I've reinstalled Starbound multiple times (even though this clearly isn't Starbound's fault), nothing is working. Anyone have any ideas?
     
  2. The | Suit

    The | Suit Agent S. Forum Moderator

    Best Answer
  3. Meiji

    Meiji Void-Bound Voyager

    I have the same problem


    [​IMG]

    Log file :

    [1E40:1D74][2015-08-26T00:35:41]i001: Burn v3.7.3813.0, Windows v6.1 (Build 7600: Service Pack 0), path: E:\GAMES\Steam\SteamApps\common\Starbound\prereqs\vc_redist.x64.exe, cmdline: '-burn.unelevated BurnPipe.{DF81D10B-7A40-48BA-9A29-619209940132} {18121681-1BA9-4962-AD57-2639B37C49E7} 6168'
    [1E40:1D74][2015-08-26T00:35:41]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\user\AppData\Local\Temp\dd_vcredist_amd64_20150826003541.log'
    [1E40:1D74][2015-08-26T00:35:41]i000: Setting string variable 'WixBundleOriginalSource' to value 'E:\GAMES\Steam\SteamApps\common\Starbound\prereqs\vc_redist.x64.exe'
    [1E40:1D74][2015-08-26T00:35:41]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'E:\GAMES\Steam\SteamApps\common\Starbound\prereqs\'
    [1E40:1D74][2015-08-26T00:35:42]i100: Detect begin, 10 packages
    [1E40:1D74][2015-08-26T00:35:42]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
    [1E40:1D74][2015-08-26T00:35:42]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
    [1E40:1D74][2015-08-26T00:35:42]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
    [1E40:1D74][2015-08-26T00:35:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:42]i101: Detected package: vcRuntimeMinimum_x64, state: Present, cached: Complete
    [1E40:1D74][2015-08-26T00:35:42]i101: Detected package: vcRuntimeAdditional_x64, state: Present, cached: Complete
    [1E40:1D74][2015-08-26T00:35:42]i101: Detected package: Windows81_x86, state: Absent, cached: None
    [1E40:1D74][2015-08-26T00:35:42]i101: Detected package: Windows81_x64, state: Absent, cached: None
    [1E40:1D74][2015-08-26T00:35:42]i101: Detected package: Windows8_x86, state: Absent, cached: None
    [1E40:1D74][2015-08-26T00:35:42]i101: Detected package: Windows8_x64, state: Absent, cached: None
    [1E40:1D74][2015-08-26T00:35:42]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
    [1E40:1D74][2015-08-26T00:35:42]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: Complete
    [1E40:1D74][2015-08-26T00:35:42]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
    [1E40:1D74][2015-08-26T00:35:42]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
    [1E40:1D74][2015-08-26T00:35:42]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
    [1E40:1D74][2015-08-26T00:35:42]i199: Detect complete, result: 0x0
    [1E40:1D74][2015-08-26T00:35:43]i200: Plan begin, 10 packages, action: Repair
    [1E40:1D74][2015-08-26T00:35:43]i052: Condition '(VersionNT64)' evaluates to true.
    [1E40:1D74][2015-08-26T00:35:43]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\user\AppData\Local\Temp\dd_vcredist_amd64_20150826003541_000_vcRuntimeMinimum_x64.log'
    [1E40:1D74][2015-08-26T00:35:43]i052: Condition '(VersionNT64)' evaluates to true.
    [1E40:1D74][2015-08-26T00:35:43]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\user\AppData\Local\Temp\dd_vcredist_amd64_20150826003541_001_vcRuntimeAdditional_x64.log'
    [1E40:1D74][2015-08-26T00:35:43]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:43]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
    [1E40:1D74][2015-08-26T00:35:43]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:43]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
    [1E40:1D74][2015-08-26T00:35:43]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:43]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
    [1E40:1D74][2015-08-26T00:35:43]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:43]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
    [1E40:1D74][2015-08-26T00:35:43]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:43]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
    [1E40:1D74][2015-08-26T00:35:43]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to true.
    [1E40:1D74][2015-08-26T00:35:43]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
    [1E40:1D74][2015-08-26T00:35:43]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:43]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
    [1E40:1D74][2015-08-26T00:35:43]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
    [1E40:1D74][2015-08-26T00:35:43]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
    [1E40:1D74][2015-08-26T00:35:43]i201: Planned package: vcRuntimeMinimum_x64, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register
    [1E40:1D74][2015-08-26T00:35:43]i201: Planned package: vcRuntimeAdditional_x64, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register
    [1E40:1D74][2015-08-26T00:35:43]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1E40:1D74][2015-08-26T00:35:43]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1E40:1D74][2015-08-26T00:35:43]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1E40:1D74][2015-08-26T00:35:43]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1E40:1D74][2015-08-26T00:35:43]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1E40:1D74][2015-08-26T00:35:43]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Repair, ba requested: Repair, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: None
    [1E40:1D74][2015-08-26T00:35:43]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1E40:1D74][2015-08-26T00:35:43]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1E40:1D74][2015-08-26T00:35:43]i299: Plan complete, result: 0x0
    [1E40:1D74][2015-08-26T00:35:43]i300: Apply begin
    [1818:0F44][2015-08-26T00:35:44]i360: Creating a system restore point.
    [1818:0F44][2015-08-26T00:35:53]i361: Created a system restore point.
    [1818:0F44][2015-08-26T00:35:53]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, resume: Active, restart initiated: No, disable resume: No
    [1818:1D68][2015-08-26T00:35:53]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.
    [1818:1D68][2015-08-26T00:35:53]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\cab1.cab.
    [1818:1D68][2015-08-26T00:35:53]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.
    [1818:1D68][2015-08-26T00:35:54]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\cab1.cab.
    [1818:1D68][2015-08-26T00:35:54]i304: Verified existing payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu.
    [1818:0F44][2015-08-26T00:35:54]i301: Applying execute package: vcRuntimeMinimum_x64, action: Repair, path: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [1E40:1D74][2015-08-26T00:35:56]i319: Applied execute package: vcRuntimeMinimum_x64, result: 0x0, restart: None
    [1818:0F44][2015-08-26T00:35:56]i325: Registering dependency: {e46eca4f-393b-40df-9f49-076faf788d83} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_amd64,v14, package: vcRuntimeMinimum_x64
    [1818:0F44][2015-08-26T00:35:56]i301: Applying execute package: vcRuntimeAdditional_x64, action: Repair, path: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [1E40:1D74][2015-08-26T00:35:58]i319: Applied execute package: vcRuntimeAdditional_x64, result: 0x0, restart: None
    [1818:0F44][2015-08-26T00:35:58]i325: Registering dependency: {e46eca4f-393b-40df-9f49-076faf788d83} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_amd64,v14, package: vcRuntimeAdditional_x64
    [1818:0F44][2015-08-26T00:35:58]i301: Applying execute package: Windows7_MSU_x64, action: Install, path: C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu" /quiet /norestart'
    [1818:0F44][2015-08-26T00:36:00]e000: Error 0x80240017: Failed to execute MSU package.
    [1E40:1D74][2015-08-26T00:36:00]e000: Error 0x80240017: Failed to configure per-machine MSU package.
    [1E40:1D74][2015-08-26T00:36:00]i319: Applied execute package: Windows7_MSU_x64, result: 0x80240017, restart: None
    [1E40:1D74][2015-08-26T00:36:00]e000: Error 0x80240017: Failed to execute MSU package.
    [1818:0F44][2015-08-26T00:36:00]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, resume: ARP, restart: None, disable resume: No
    [1818:0F44][2015-08-26T00:36:00]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, resume: ARP, restart initiated: No, disable resume: No
    [1E40:1D74][2015-08-26T00:36:01]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart: No
     
    Last edited: Aug 25, 2015
  4. lazarus78

    lazarus78 The Waste of Time

    Updated windows recently?
     
  5. FrostyNarwhal

    FrostyNarwhal Void-Bound Voyager

    As I stated in the title and first post, yes.
     
  6. Mixizm

    Mixizm Void-Bound Voyager

    I'm in the same boat and receive the same error as the Gentleman OP. Cannot play the game at all. Hours of scouring the web have yielded no help or useful information. So far, it is only Starbound that I am having (or have ever had) this issue with.
     
  7. lazarus78

    lazarus78 The Waste of Time

    Having SP1 isn't recently updated. There's almost 200 updates post SP1. The 2015 VC++ requirement is recent, which may rely on particular recent updates you may not have.
     
    severedskullz likes this.
  8. FrostyNarwhal

    FrostyNarwhal Void-Bound Voyager

    True, but I feel like "fully updated" in the title speaks for itself, I have all the Important and Optional updates aside from the Language Packs. I only named the SP1 update specifically because it's the only update they mention in the "Known Issues" section of the update.
     
  9. Meiji

    Meiji Void-Bound Voyager

    I always update mine.
     
  10. Meiji

    Meiji Void-Bound Voyager

    Still no solution for this?
     
  11. The | Suit

    The | Suit Agent S. Forum Moderator

    Best Answer
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