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Starbound Broken - No word from Devs

Discussion in 'Starbound Support' started by Ol' Grey Face, Sep 21, 2017.

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  1. Ol' Grey Face

    Ol' Grey Face Void-Bound Voyager

    Every time I go to a planet it crashes and says:

    "incoming client packet has caused exception".

    I've tried uninstalling the game, steam, verifying the game files, nothing works.

    I use no mods.

    I've been posting about it everywhere on steam, no response from devs.

    Any chance I could get some help?

    Thanks.
     
  2. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    Please provide your starbound.log located in the storage folder of your starbound install.

    ~ Iris ~
     
  3. MrVauxs

    MrVauxs Giant Laser Beams

    Provide your starbound.log in C:\Program Files (x86)\Steam\steamapps\common\Starbound\storage or other disk you have more than 1
    Also devs don't usually respond on steam
     
  4. Ol' Grey Face

    Ol' Grey Face Void-Bound Voyager

    LOG:

    [18:00:22.526] [Info] Root: Preparing Root...
    [18:00:22.526] [Info] Root: Done preparing Root.
    [18:00:22.526] [Info] Client Version 1.3.2 (macos x86_64) Source ID: 4d70cfed23093a8e5abe06d662c6a5610fefc596 Protocol: 743
    [18:00:22.526] [Info] Root: Scanning for asset sources in directory '../assets/'
    [18:00:22.526] [Info] Root: Skipping hidden '.DS_Store' in asset directory
    [18:00:22.789] [Info] Root: Scanning for asset sources in directory '../mods/'
    [18:00:22.800] [Info] Root: Skipping hidden '.DS_Store' in asset directory
    [18:00:22.800] [Warn] Root: Unrecognized file in asset directory 'mods_go_here', skipping
    [18:00:22.800] [Info] Root: Detected asset source named 'base' at '../assets/packed.pak'
    [18:00:22.800] [Info] Root: Detected unnamed asset source at '../assets/user'
    [18:00:22.800] [Info] Loading assets from: '../assets/packed.pak'
    [18:00:23.065] [Info] Loading assets from: '../assets/user'
    [18:00:23.961] [Info] Assets digest is 563ff626b877e7d080472517395bc6c4eda613eaf6ac1576e95136a4ca9b3d64
    [18:00:23.961] [Info] Root: Loaded Assets in 1.43532 seconds
    [18:00:23.975] [Info] Application: Initializing SDL Video
    [18:00:24.057] [Info] Application: Initializing SDL Joystick
    [18:00:24.058] [Info] Application: Initializing SDL Sound
    [18:00:24.146] [Info] Initialized Steam services
    [18:00:24.148] [Info] Application: Creating SDL Window
    [18:00:24.172] [Info] Application: Enabling VSync with late swap tearing
    [18:00:24.172] [Info] Application: Enabling VSync late swap tearing failed, falling back to full VSync
    [18:00:24.621] [Info] Application: Opened default audio device with 44.1khz / 16 bit stereo audio, 2048 sample size buffer
    [18:00:24.623] [Info] OpenGL version: '2.1 ATI-1.42.15' vendor: 'ATI Technologies Inc.' renderer: 'AMD Radeon HD 6970M OpenGL Engine' shader: '1.20'
    [18:00:24.643] [Info] Application: initialization...
    [18:00:24.665] [Info] Root: Loaded Configuration in 0.0217113 seconds
    [18:00:25.056] [Info] Application: renderer initialization...
    [18:00:25.060] [Info] detected supported OpenGL texture size 16384, using atlasNumCells 128
    [18:00:25.083] [Info] detected supported OpenGL texture size 16384, using atlasNumCells 64
    [18:00:25.084] [Info] Root: Loaded ImageMetadataDatabase in 5e-07 seconds
    [18:00:25.139] [Info] Application: main update loop...
    [18:00:25.184] [Info] No subscribed user generated content
    [18:00:25.271] [Info] Root: Loaded NameGenerator in 0.0867954 seconds
    [18:00:25.342] [Info] Root: Loaded PlantDatabase in 0.0706903 seconds
    [18:00:25.627] [Info] Root: Loaded ProjectileDatabase in 0.285591 seconds
    [18:00:25.898] [Info] Root: Loaded MonsterDatabase in 0.270566 seconds
    [18:00:25.955] [Info] Root: Loaded NpcDatabase in 0.0572536 seconds
    [18:00:25.989] [Info] Root: Loaded StagehandDatabase in 0.0337068 seconds
    [18:00:25.993] [Info] Root: Loaded VehicleDatabase in 0.0034064 seconds
    [18:00:25.995] [Info] Root: Loaded PlayerFactory in 0.0026036 seconds
    [18:00:26.080] [Info] Root: Loaded ObjectDatabase in 0.895427 seconds
    [18:00:26.080] [Info] Root: Loaded VersioningDatabase in 0.0006158 seconds
    [18:00:26.080] [Info] Root: Loaded EntityFactory in 0.0851817 seconds
    [18:00:26.100] [Info] Root: Loaded ParticleDatabase in 0.0191886 seconds
    [18:00:26.852] [Info] Root: Loaded MaterialDatabase in 0.771748 seconds
    [18:00:26.857] [Info] Root: Loaded TerrainDatabase in 0.0044599 seconds
    [18:00:26.915] [Info] Root: Loaded BiomeDatabase in 0.0582177 seconds
    [18:00:26.916] [Info] Root: Loaded LiquidsDatabase in 0.0005043 seconds
    [18:00:26.937] [Info] Root: Loaded StatusEffectDatabase in 0.0216798 seconds
    [18:00:27.618] [Info] Root: Writing runtime configuration to '../storage/starbound.config'
    [18:00:28.287] [Info] Root: Loaded DamageDatabase in 1.34976 seconds
    [18:00:28.390] [Info] Root: Loaded EffectSourceDatabase in 0.102342 seconds
    [18:00:28.429] [Info] Root: Loaded FunctionDatabase in 0.0398155 seconds
    [18:00:28.533] [Info] Root: Loaded TreasureDatabase in 0.103233 seconds
    [18:00:34.067] [Info] Root: Loaded DungeonDefinitions in 5.53427 seconds
    [18:00:34.067] [Info] Root: Loaded TilesetDatabase in 1.48e-05 seconds
    [18:00:34.069] [Info] Root: Loaded StatisticsDatabase in 0.0020422 seconds
    [18:00:34.096] [Info] Root: Loaded EmoteProcessor in 0.0264831 seconds
    [18:00:34.164] [Info] Root: Loaded SpeciesDatabase in 0.0686029 seconds
    [18:00:34.649] [Info] Root: Loaded QuestTemplateDatabase in 0.484035 seconds
    [18:00:34.650] [Info] Root: Loaded AiDatabase in 0.0011449 seconds
    [18:00:34.651] [Info] Root: Loaded TechDatabase in 0.0009517 seconds
    [18:00:34.777] [Info] Root: Loaded CodexDatabase in 0.126076 seconds
    [18:00:34.997] [Info] Root: Loaded BehaviorDatabase in 0.220363 seconds
    [18:00:35.109] [Info] Root: Loaded DanceDatabase in 0.111506 seconds
    [18:00:35.183] [Info] Root: Loaded SpawnTypeDatabase in 0.0738184 seconds
    [18:00:35.199] [Info] Root: Loaded RadioMessageDatabase in 0.0157512 seconds
    [18:00:41.327] [Info] Root: Loaded ItemDatabase in 15.2471 seconds
    [18:00:41.449] [Info] Root: Loaded CollectionDatabase in 6.25 seconds
    [18:00:42.019] [Info] detected supported OpenGL texture size 16384, using atlasNumCells 256
    [18:00:46.731] [Info] UniverseServer: Acquiring universe lock file
    [18:00:46.753] [Info] UniverseServer: Loading settings
    [18:00:46.759] [Info] UniverseServer: Starting UniverseServer with UUID: 22007ee3bd9c7da48531bcbb3a1fb1e6
    [18:00:46.765] [Info] UniverseServer: Logged in player 'Pierce' locally
    [18:00:46.765] [Info] UniverseServer: Logged in account '<anonymous>' as player 'Pierce' from address local
    [18:00:46.783] [Info] UniverseServer: Loading system world (-110399022, -283994144, 38176290) from disk storage
    [18:00:46.788] [Info] UniverseClient: Joined server as client 1
    [18:00:46.867] [Info] UniverseServer: Reviving player at ClientShipWorld:1a1a7ecfec4342684dca80b858343587
    [18:00:46.867] [Info] UniverseServer: Client 'Pierce' <1> (local) connected
    [18:00:46.868] [Info] UniverseServer: Loading client ship world ClientShipWorld:1a1a7ecfec4342684dca80b858343587
    [18:00:46.938] [Info] Protected dungeonIds for world set to (65524)
    [18:00:47.309] [Info] detected supported OpenGL texture size 16384, using atlasNumCells 64
    [18:00:47.310] [Info] UniverseServer: Warping player 1 to ClientShipWorld:1a1a7ecfec4342684dca80b858343587
    [18:00:47.333] [Info] detected supported OpenGL texture size 16384, using atlasNumCells 128
    [18:00:47.341] [Info] detected supported OpenGL texture size 16384, using atlasNumCells 256
    [18:00:47.341] [Info] detected supported OpenGL texture size 16384, using atlasNumCells 256
    [18:00:47.342] [Info] Setting steam rich presence connection as steam id 76561198072879215
    [18:01:01.541] [Info] UniverseServer: Loading celestial world -110399022:-283994144:38176290:7:1
    [18:01:01.892] [Info] Protected dungeonIds for world set to (65524)
    [18:01:02.167] [Info] UniverseServer: Warping player 1 to CelestialWorld:-110399022:-283994144:38176290:7:1
    [18:01:02.174] [Info] UniverseServer: Stopping idle world ClientShipWorld:1a1a7ecfec4342684dca80b858343587
    [18:01:02.177] [Info] Client received world stop packet, leaving: Removed
    [18:01:08.422] [Error] WorldServerThread exception caught handling incoming packets for client 1: (EofException) Failed to read full buffer in readFull, eof reached.
    0 starbound 0x0000000102de5af0 _ZN4Star13StarExceptionC2EPKcNSt3__112basic_stringIcNS3_11char_traitsIcEENS3_9allocatorIcEEEE + 128
    1 starbound 0x0000000102d331c1 _ZN4Star8IODevice8readFullEPcm + 193
    2 starbound 0x0000000102d2bf56 _ZN4Star10DataStreamrsERNSt3__112basic_stringIcNS1_11char_traitsIcEENS1_9allocatorIcEEEE + 102
    3 starbound 0x0000000102d2c049 _ZN4Star10DataStreamrsERNS_6StringE + 41
    4 starbound 0x0000000103142df3 _ZN4Star10DataStream13readContainerINS_9ListMixinINSt3__16vectorINS_6StringENS3_9allocatorIS5_EEEEEEZNS0_13readContainerIS9_EEvRT_EUlRS0_RS5_E_EEvSC_T0_ + 99
    5 starbound 0x000000010302e343 _ZN4Star20NetElementBasicFieldINS_10StringListEE7netLoadERNS_10DataStreamE + 19
    6 starbound 0x0000000102db357c _ZN4Star15NetElementGroup7netLoadERNS_10DataStreamE + 44
    7 starbound 0x0000000102db3d4e _ZN4Star19NetElementSyncGroup7netLoadERNS_10DataStreamE + 14
    8 starbound 0x0000000102db357c _ZN4Star15NetElementGroup7netLoadERNS_10DataStreamE + 44
    9 starbound 0x000000010347f06c _ZN4Star8ToolUser7NetItem12readNetDeltaERNS_10DataStreamEf + 92
    10 starbound 0x0000000102db3822 _ZN4Star15NetElementGroup12readNetDeltaERNS_10DataStreamEf + 162
    11 starbound 0x0000000102db3dc3 _ZN4Star19NetElementSyncGroup12readNetDeltaERNS_10DataStreamEf + 19
    12 starbound 0x0000000102db3822 _ZN4Star15NetElementGroup12readNetDeltaERNS_10DataStreamEf + 162
    13 starbound 0x0000000102db3dc3 _ZN4Star19NetElementSyncGroup12readNetDeltaERNS_10DataStreamEf + 19
    14 starbound 0x0000000102f157cd _ZN4Star13NetElementTopINS_23NetElementCallbackGroupEE12readNetStateENS_9ByteArrayEf + 125
    15 starbound 0x0000000103256578 _ZTv0_n64_N4Star6Player12readNetStateENS_9ByteArrayEf + 56
    16 starbound 0x00000001035ea20c _ZNSt3__110__function6__funcIZN4Star11WorldServer21handleIncomingPacketsEtRKNS2_4ListINS_10shared_ptrINS2_6PacketEEENS_9allocatorIS7_EEEEE3$_0NS8_ISD_EEFvRKNS5_INS2_6EntityEEEEEclESI_ + 316
    17 starbound 0x0000000102fafd35 _ZNK4Star9EntityMap14forAllEntitiesERKNSt3__18functionIFvRKNS1_10shared_ptrINS_6EntityEEEEEENS2_IFbS7_S7_EEE + 181
    18 starbound 0x00000001035c901b _ZN4Star11WorldServer21handleIncomingPacketsEtRKNS_4ListINSt3__110shared_ptrINS_6PacketEEENS2_9allocatorIS5_EEEE + 6315
    19 starbound 0x00000001036030cf _ZN4Star17WorldServerThread6updateENS_19WorldServerFidelityE + 559
    20 starbound 0x0000000103602894 _ZN4Star17WorldServerThread3runEv + 1636
    21 starbound 0x0000000102dee508 _ZN4Star10ThreadImpl9runThreadEPv + 104
    22 libsystem_pthread.dylib 0x00007fff8af5599d _pthread_body + 131
    23 libsystem_pthread.dylib 0x00007fff8af5591a _pthread_body + 0
    24 libsystem_pthread.dylib 0x00007fff8af53351 thread_start + 13
    [18:01:08.425] [Info] UniverseServer: Client 'Pierce' <1> (local) disconnected for reason: Incoming client packet has caused exception
    [18:01:08.426] [Info] UniverseServer: Stopping idle world CelestialWorld:-110399022:-283994144:38176290:7:1
    [18:01:08.430] [Info] Client received world stop packet, leaving: Removed
    [18:01:08.440] [Error] You were disconnected from the server for the following reason:
    Incoming client packet has caused exception
    [18:01:08.804] [Info] UniverseServer: Stopping UniverseServer
    [18:01:08.807] [Info] Clearing steam rich presence connection
    [18:01:10.599] [Info] detected supported OpenGL texture size 16384, using atlasNumCells 256
    [18:01:12.896] [Info] Application: quit requested
    [18:01:12.896] [Info] Application: quitting...
    [18:01:12.896] [Info] Application: shutdown...
    [18:01:13.056] [Info] Root: Shutting down Root
    [18:01:13.251] [Info] Application: Destroying SDL Window
    [18:01:13.258] [Info] Application: stopped gracefully
     
  5. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    Does the server/friend you join has any mods?

    ~ Iris ~
     
    Roskii Heiral likes this.
  6. Ol' Grey Face

    Ol' Grey Face Void-Bound Voyager

    I am not joining any friends, playing solo, no mods.

    This fucking sucks. I'll be asking for a refund soon.
     
    Last edited by a moderator: Sep 23, 2017
  7. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    Sorry i had some lines mistaken in the log :nurushock:

    What are your overall specs? How much load do you have on your cpu when running starbound? How about ram usage?
    Also keep in mind that we have people from all around the world and for me it already was 12:45 am when i replied so stay patient :nuruwink:

    ~ Iris ~
     
  8. Ol' Grey Face

    Ol' Grey Face Void-Bound Voyager

    Thanks for your help, I hope I can fix it.

    I am not pushing my computer too hard while playing Starbound, definitely not the issue here.

    I have two computers, and a mac and PC, it crashes on both of them now.

    Here is my PC info:

    Computer Information:
    Manufacturer: MSI
    Model: MS-7982
    Form Factor: Desktop
    No Touch Input Detected

    Processor Information:
    CPU Vendor: GenuineIntel
    CPU Brand: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz
    CPU Family: 0x6
    CPU Model: 0x5e
    CPU Stepping: 0x3
    CPU Type: 0x0
    Speed: 3408 Mhz
    8 logical processors
    4 physical processors
    HyperThreading: Supported
    FCMOV: Supported
    SSE2: Supported
    SSE3: Supported
    SSSE3: Supported
    SSE4a: Unsupported
    SSE41: Supported
    SSE42: Supported
    AES: Supported
    AVX: Supported
    CMPXCHG16B: Supported
    LAHF/SAHF: Supported
    PrefetchW: Supported

    Operating System Version:
    Windows 7 (64 bit)
    NTFS: Supported
    Crypto Provider Codes: Supported 311 0x0 0x0 0x0

    Video Card:
    Driver: NVIDIA GeForce GTX 980
    DirectX Driver Name: nvd3dum.dll
    Driver Version: 22.21.13.8205
    DirectX Driver Version: 22.21.13.8205
    Driver Date: 5 1 2017
    OpenGL Version: 4.5
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 60 Hz
    DirectX Card: NVIDIA GeForce GTX 980
    VendorID: 0x10de
    DeviceID: 0x13c0
    Revision: 0xa1
    Number of Monitors: 1
    Number of Logical Video Cards: 1
    No SLI or Crossfire Detected
    Primary Display Resolution: 1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 26.65" x 15.00" (30.55" diag)
    67.7cm x 38.1cm (77.6cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 4095 MB
    Supported MSAA Modes: 2x 4x 8x

    Sound card:
    Audio device: LG TV-0 (NVIDIA High Definition

    Memory:
    RAM: 8154 Mb

    Miscellaneous:
    UI Language: English
    Media Type: DVD
    Total Hard Disk Space Available: 953766 Mb
    Largest Free Hard Disk Block: 656982 Mb
    OS Install Date: Jan 01 1970
    Game Controller: None detected
    VR Headset: None detected

    Any chance of fixing this? I guess I'll have to refund the game.
     
    Last edited by a moderator: Sep 26, 2017
  9. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    Your starbound.log says radeon HD 6970M , your pc info says nvidia gtx 980. Said model refers to the "B150M BAZOOKA" mainboard which refers to the Intel B150 Chipset.
    I highly doubt that the onboard one is a radeon HD 6970M when there is a intel B150 chipset.

    So either the log is wrong or your specs are wrong.

    Do you encounter the error on every planet or only this particular one? Did you use any mods before and removed them?
    What was on that planet in detail?

    ~ Iris ~
     

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