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Notice: Support E-mails

Discussion in 'Dev Blog' started by mollygos, Dec 3, 2013.

  1. Cole

    Cole Aquatic Astronaut

    This game... is... EPIC.... (true gamer here) Thank you for not just making a great game, but FINALLY making a game that i can feel you have truely put your all into. (Molly is also a dream for all single/taken gamer men) :-D
     
  2. AiRFoRc3xLoRd

    AiRFoRc3xLoRd Void-Bound Voyager

    I never got the email so i was worried but when i looked on the humble site the steam key was there, weird. anyways game is awesome! havent even found any bugs yet.
     
  3. meirelle

    meirelle Aquatic Astronaut

    https://www.humblebundle.com/?s=resender

    Type in your email (the one you pre-ordered with). Humble Bundle will send you a link. Click on it. Your Steam key will be there. I also didn't get an email, and this worked for me.
     
  4. JakOrDaxter

    JakOrDaxter Space Spelunker

    Where did you find the key exactly?
     
  5. Vejjiegirl

    Vejjiegirl Void-Bound Voyager

    The only thing that shows on the screen is the soundtrack,
    There is a button in the center which has something that looks like a code but sadly when I click on it it just brings me to a page that says "thank you for pre-ordering starbound" , the only link on the page is a download link to the soundtrack.

    I've used the resender about 5 times now, and nothing is working.
     
  6. lpp911

    lpp911 Zero Gravity Genie

    same story here, no e-mail, got steam key from humble site.
    Game freaking rocks!!!! No sleep for me :D
     
  7. meirelle

    meirelle Aquatic Astronaut

    Oh my freaking god, this game is huge. D: It's taking like two hours to download. What the hell did you guys put in this thing? lol.
     
  8. Xiock

    Xiock Tentacle Wrangler

    So……its been eight hours, and i still haven't… gotten anything in my email..?
     
  9. xnez

    xnez Subatomic Cosmonaut

     
  10. I bought the game, but I must have entered the wrong email address or something. Humble bundle says it might take days to get help! I've been wanting this game more than Pokemon X, and I really hoped to get it today
     
  11. Plus I can't log into my original account, which is really weird
     
  12. lpp911

    lpp911 Zero Gravity Genie

    starb.png you should have thise steam button, otherwise contact support team!

    Or click on the xxxxx-xxxxx-xxxxx code and check if you have the right e-mail
     
    Leon Wolf likes this.
  13. GoldHypercurve

    GoldHypercurve Void-Bound Voyager

    The steam key is on Humble Bundle not on an email go to your humble library then go to Starbound then click the Get Steam Key Button
     
  14. meirelle

    meirelle Aquatic Astronaut

    You don't get a little steam button that says to click it and a little code appears? :/

    Lookie. I made a screenie for you. ;) It should look like this:
    [​IMG]
    If you click on the link in your old pre-order email, it won't be there, but using the resend did the trick.
     
  15. Vejjiegirl

    Vejjiegirl Void-Bound Voyager

    When I go to my Humble Page it looks like this,
    [​IMG]
















    I thought that the middle button (the one that is titled Starbound Pixel Tier Rewards) was what I had to click since it seems to have some kind of key on it, however when I click it it brings me to this page here:
    [​IMG]
     
  16. Vejjiegirl

    Vejjiegirl Void-Bound Voyager

    Oh wow, thank you. I never would have guessed that was the button I had to press, I wish it was more clear.
     
  17. lpp911

    lpp911 Zero Gravity Genie

    click on the steam icon
     
  18. XailentGames

    XailentGames Subatomic Cosmonaut

    ??? I dont have the E-mail, i tried whit "Humble jumbo" and it doesnt give me something, i need help!, please, i used the E-mail i used to purchase the game, and it doesnt work... PLEASE HELP!
     
  19. lpp911

    lpp911 Zero Gravity Genie

    Try to find your email that they send you when you purchased the game and use that link after that compare pictures in previous page (on this forum/thread) and tell me what in different

    Do you see something like that[​IMG]
     
    Auditre and Draken09 like this.
  20. XailentGames

    XailentGames Subatomic Cosmonaut

    Thank you sooooooooooooooooo mucho! :D
     

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