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Closed I have a very serious bug in starbound game

Discussion in 'Starbound Support' started by randomcrafterg, Jan 2, 2016.

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  1. randomcrafterg

    randomcrafterg Space Hobo

    every time I open starbound and click on "launch starbound " appears a screen saying "fatal error" and appears numbers of mistakes from 0 to 20. I bought starbound well but straight on 12/30/2015 I received a message saying that there was an error with the purchase, and said I had until 12/27/2015 day , and that day had passed. still bought the game everything right but when downloaded appeared this "fatal error" , I had said before, and even after you have uninstalled and installed twice continues with this problem , I need you to solve this problem, I paid for this game.
     
    randomcrafterg, Jan 2, 2016
    #1
  2. Jonesy

    Jonesy Sarif's Attack Kangaroo Forum Moderator

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    I'm not entirely sure why you're posting this in the Contests subforum. Moved to Starbound Support.

    I'd also suggest providing your starbound.log file, either as an attachment or posted in-thread using spoiler tags.
     
    Jonesy, Jan 2, 2016
    #2
  3. The | Suit

    The | Suit Agent S. Forum Moderator

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    You actually need to provide the actual error in detail.
    Repeating the word Fatal Error means nothing.
    When asking for help - ask your self - is this information I am providing in any way useful to be able to help some one figure out whats wrong.

    See the video - provide the log.




    If there is no log - provide a screenshot of the error.
     
    The | Suit, Jan 2, 2016
    #3
  4. randomcrafterg

    randomcrafterg Space Hobo

    In the error say:
    Fatal Error: Illegal instruction encountered ( c000001d @ 746BD46C)
    [0] 9A366A
    [1] 9A0EBE
    [2] a17a72
    [3] 746bd64f
    [4] 746b4184
    [5] 7734ab4a RtIDosPathNameToRelativeNtPathName_U
    [6] 74674938
    [7] 77343470 RtITryEnterCriticalSection
    [8] 7734ed7e LdrGetProcedureAddressEx
    [9] 7734eec7 LdrGetProcedureAddress
    [10] 7734ee3f LdrGetProcedureAddress
    [11] 75636c9a GetProcAddress
    [12] 75395bb0 SE_GetShimCount
    [13] 7730 e8 d6 TpReleaseAlpcCompletion
    [14] 7730 e8 e8 TpReleaseAplcCompletion
    [15] 7734b5cd RtlInitializeExceptionChain
    [16] 77335d3c ZwTestAlert
    [17] 7734b2ad AlpcGetHeaderSize
    [18] 773349bc NtContinue
    [19] 7734b2cf LdrInitializeThunk
    [20] 825fb60
     
    randomcrafterg, Jan 2, 2016
    #4
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