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Resolved I find Problem. Please Help.

Discussion in 'Starbound Support' started by Shankuzo, Mar 17, 2018.

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  1. Shankuzo

    Shankuzo Space Hobo

    1. i can't play Starbound.
    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]

    2. i reinstall game ,but i can't play

    My windows
    [​IMG]
    [​IMG]
    My Program
    [​IMG]
    [​IMG]

    3. I think there may be a program incompatibility issue. But I do not know where to solve it.

    pls help. I do not want to Reinstall Windows T^T :nuruhype:
     
    Last edited: Mar 18, 2018
    Shankuzo, Mar 17, 2018
    #1
  2. Nexus Of Chaos

    Nexus Of Chaos Parsec Taste Tester

    can we get your log? follow the instructions in my signature
     
    Nexus Of Chaos, Mar 17, 2018
    #2
  3. Shankuzo

    Shankuzo Space Hobo

    I'm not sure if I'm going to do it right
    .[​IMG]
     
    Shankuzo, Mar 17, 2018
    #3
  4. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

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    Please provide the files directly instead of screenshots.

    Also i removed your email from your post for privacy reasons.
     
    Iris Blanche, Mar 17, 2018
    #4
  5. Shankuzo

    Shankuzo Space Hobo

    [​IMG]
    Yes this ?

    [​IMG][/IMG] [​IMG]

    Thank you for email :nuruflirt:
     
    Shankuzo, Mar 18, 2018
    #5
  6. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

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    The file above. Use the "Upload a file" button to attach the log.
     
    Iris Blanche, Mar 18, 2018
    #6
  7. Shankuzo

    Shankuzo Space Hobo

    Shankuzo, Mar 18, 2018
    #7
  8. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

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    It seems to fail when loading the assets which is unusual. The error log doesn't show any error so it may be an issue with windows.
    Try reinstalling the redistributable located in the _CommonRedist folder and reboot your machine.
     
    Iris Blanche, Mar 18, 2018
    #8
  9. Shankuzo

    Shankuzo Space Hobo

    I tried reinstalling C++ And file games it for a moment. But it still does not work.

    [​IMG]
     
    Shankuzo, Mar 18, 2018
    #9
  10. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

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    Did you change anything on your OS e.g. messing around with permissions or other software?
    Is your windows up to date?
    Any special Antivirus software running?

    Also dont put that much screenshots in every post. :nurushock:
     
    Iris Blanche, Mar 18, 2018
    #10
  11. Shankuzo

    Shankuzo Space Hobo

    haha sry. but i found it.
    I checked what was updated before I could not use it.
    And I find that there is an update of the video card.
    I try to uninstall it. And back to the previous version.
    It can be used. Thank you very much for helping me with everything.
    I'm so glad :nuruflirt::nuruflirt::nuruflirt::nuruflirt::nuruflirt:
     
    Shankuzo, Mar 18, 2018
    #11
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