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Closed Have not recieved an email yet.

Discussion in 'Starbound Support' started by Pyrosexual, Apr 13, 2013.

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  1. Pyrosexual

    Pyrosexual Aquatic Astronaut

    As the title says, I haven't received an email from Humble yet. I ordered through google wallet, received a confirmation of purchase, but nothing else after that. This was roughly 12 hours ago. Should I be worried about something messing up or am I just being impatient and need to chill out?
  2. OmnipotentEntity

    OmnipotentEntity Code Monkey Forum Administrator

    Can you PM me your e-mail that you used for purchase?
  3. Ricky150

    Ricky150 Subatomic Cosmonaut

    Neither Have I, I put it to send the email to one that was different than the paypal
  4. Tyggen

    Tyggen Space Hobo

    Same problem. Ordered two copies on two different email addresses, but I only recieved a message the order was ready for one of them. Should I PM the email used there as well?


    It's not in the spam folder, I already checked that but forgot to mention it.
  5. Astray

    Astray Void-Bound Voyager

    same problem and i don't get where i can fail =\
  6. DooM1991

    DooM1991 Scruffy Nerf-Herder

    I pre ordered through amazon and got the email immediately. Maybe people should do that just in case google is having a problem.
  7. goof2009

    goof2009 Intergalactic Tourist

    Same here, no email when I ordered from Google.
  8. OmnipotentEntity

    OmnipotentEntity Code Monkey Forum Administrator

    Can you guys e-mail rewards@chucklefish.org with the e-mail you used for purchase? We'll get you straightened out.
  9. eliotcougar

    eliotcougar Orbital Explorer

    I didn't receive email too... I had to log in to my HumbleBundle account, and REDEEM my purchase there manually...

    Look for the tiny button in the corner:
  10. NightFire

    NightFire Parsec Taste Tester

    Yea i had that issue as well just give it some time also not to freak you out but sometimes it depends on what email you use....
  11. Tyggen

    Tyggen Space Hobo

    That worked for me at least, thanks. Didn't get the email reciept yet, but at least it means the purchase is in order.
  12. leirlux

    leirlux Master Chief

    I've redemeed the key via Humble Bundle; got the license, but dunno where to use it! :)
  13. OmnipotentEntity

    OmnipotentEntity Code Monkey Forum Administrator

    Simply click on the button, it will take you to the http://playstarbound.com/redeem/ page.
  14. leirlux

    leirlux Master Chief

    Thank you very much! It also said me to provide an e-mail so they contact me in a near future. Is it ok?
  15. OmnipotentEntity

    OmnipotentEntity Code Monkey Forum Administrator

    You obviously don't have to, but we'll be sending out e-mail to notify people when the beta launches.
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