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Bug/Issue Game unable to launch, owned on Discord's game store (repairs don't work)

Discussion in 'Starbound Support' started by MetalChain, Oct 9, 2018.

  1. MetalChain

    MetalChain Space Spelunker

    I've been able to play before, once, but upon a second launch (days later) I encounter the error, as seen at the bottom of the post. I'm on Windows 10 64-bit. The built-in "Repair" option on Discord didn't end up helping me, I wanted to see if anything short of a fresh install would solve it.

    I was able to track down my logs on the matter. (C:\Users\(user)\AppData\Local\DiscordGames\Starbound\content\storage for any curious fellow Discordians)


    [18:27:28.333] [Info] Root: Preparing Root...
    [18:27:28.335] [Info] Root: Done preparing Root.
    [18:27:28.335] [Info] Client Version 1.3.4 RC4 (windows x86_64) Source ID: 3b560b48a976367420065cd1ea46afdd1d8bea14 Protocol: 745
    [18:27:28.335] [Info] Root: Skipping asset directory '..\assets\', directory not found
    [18:27:28.336] [Info] Root: Skipping asset directory '..\mods\', directory not found
    [18:27:28.336] [Info] Assets digest is e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
    [18:27:28.336] [Info] Root: Loaded Assets in 0.000453651 seconds
    [18:27:28.337] [Error] Exception caught loading asset: /interface.config:minInterfaceScale, (AssetException) Could not read JSON asset /interface.config:minInterfaceScale
    [0] 7ff71d068273
    [1] 7ff71d066ffe
    [2] 7ff71d0670e8
    [3] 7ff71d077710
    [4] 7ff71d9b9af1
    [5] 7ffbb726c8c0 _C_specific_handler
    [6] 7ffbb7262e83 _TypeMatch
    [7] 7ffbd535e2b3 RtlCaptureContext
    [8] 7ff71d07a20d
    [9] 7ff71d07294f
    [10] 7ff71d075156
    [11] 7ff71d073710
    [12] 7ff71d07ae96
    [13] 7ff71d41c667
    [14] 7ff71d084d88
    [15] 7ff71d082e38
    [16] 7ff71d08213d
    [17] 7ff71d07ef3f
    [18] 7ff71d080e3b
    [19] 7ff71d081df2
    [20] 7ff71cfac10c
    [21] 7ff71d7a9ef2
    [22] 7ff71d7acba2
    [23] 7ff71cfb0ad1
    [24] 7ff71d9a847f
    [25] 7ffbd2853034 BaseThreadInitThunk
    [26] 7ffbd5331461 RtlUserThreadStart
    Caused by: (AssetException) No such asset '/interface.config'
    [0] 7ff71d068273
    [1] 7ff71d066ffe
    [2] 7ff71d0852f3
    [3] 7ff71d08536b
    [4] 7ff71d07a20d
    [5] 7ff71d07294f
    [6] 7ff71d075156
    [7] 7ff71d073710
    [8] 7ff71d07ae96
    [9] 7ff71d41c667
    [10] 7ff71d084d88
    [11] 7ff71d082e38
    [12] 7ff71d08213d
    [13] 7ff71d07ef3f
    [14] 7ff71d080e3b
    [15] 7ff71d081df2
    [16] 7ff71cfac10c
    [17] 7ff71d7a9ef2
    [18] 7ff71d7acba2
    [19] 7ff71cfb0ad1
    [20] 7ff71d9a847f
    [21] 7ffbd2853034 BaseThreadInitThunk
    [22] 7ffbd5331461 RtlUserThreadStart
    [18:27:28.338] [Info] Root: Shutting down Root
    [18:27:28.338] [Error] Fatal Exception caught: (ApplicationException) Application threw exception during startup
    [0] 7ff71d068273
    [1] 7ff71d066ffe
    [2] 7ff71d0670e8
    [3] 7ff71d7a9bc0
    [4] 7ff71da6e72a
    [5] 7ffbb726c8c0 _C_specific_handler
    [6] 7ffbb7262e83 _TypeMatch
    [7] 7ffbd535e2b3 RtlCaptureContext
    [8] 7ff71d7a9ef2
    [9] 7ff71d7acba2
    [10] 7ff71cfb0ad1
    [11] 7ff71d9a847f
    [12] 7ffbd2853034 BaseThreadInitThunk
    [13] 7ffbd5331461 RtlUserThreadStart
    Caused by: (AssetException) Error loading asset /interface.config:minInterfaceScale
    [0] 7ff71d068273
    [1] 7ff71d066ffe
    [2] 7ff71d07455a
    [3] 7ff71d080efb
    [4] 7ff71d081df2
    [5] 7ff71cfac10c
    [6] 7ff71d7a9ef2
    [7] 7ff71d7acba2
    [8] 7ff71cfb0ad1
    [9] 7ff71d9a847f
    [10] 7ffbd2853034 BaseThreadInitThunk
    [11] 7ffbd5331461 RtlUserThreadStart
    Caught at:
    [0] 7ff71d068273
    [1] 7ff71d068834
    [2] 7ff71da6eaac
    [3] 7ffbb726c8c0 _C_specific_handler
    [4] 7ffbb7262e83 _TypeMatch
    [5] 7ffbd535e2b3 RtlCaptureContext
    [6] 7ff71d7acba2
    [7] 7ff71cfb0ad1
    [8] 7ff71d9a847f
    [9] 7ffbd2853034 BaseThreadInitThunk
    [10] 7ffbd5331461 RtlUserThreadStart


    [​IMG]

    Thanks in advance~
     
  2. Nexus Of Chaos

    Nexus Of Chaos Parsec Taste Tester

    you have absolutely no asset directories. this means you have no game files. you will require a clean install. this is literally the first time I've seen these errors
     
    Iris Blanche likes this.
  3. MetalChain

    MetalChain Space Spelunker

    Thanks for the reply, even reinstalling now gives the same error, however.
     
  4. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    Iirc the Discord store is only available in the discord beta atm. That the assets doesnt get downloaded at all mustn't happen at all tho.
    I recommend contacting the discord support as well since it **could** be an issue on discords end.

    Also tagging @Katzeus here.
     
  5. Katzeus

    Katzeus Chucklefisherman Chucklefish

    Hey thanks for this report.

    The discord store is still in beta, so there are some issues still being sorted out. We're not sure if it's a store problem or ours - but we'll do some investigation!!
     
  6. Healthire

    Healthire Can't Most Program the Least

    This should be resolved. Please try launching it again.
     

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