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Game randomly freezing

Discussion in 'Support' started by BeefyKat, Jun 26, 2016.

  1. BeefyKat

    BeefyKat Space Hobo

    I bought this game yesterday and logged about 5 hours and 15 in-game days before this issue started out of nowhere. The first few times it happened, I was attempting to move items into the shipping container and after about the fourth, the screen froze. Music continue, but everything else froze. The third or fourth time it happened, I was attempting to skip a cut scene. Game froze when I hit "Skip." Most recent time it froze, I was merely attempting to select an item from my toolbar.

    The issue is that now it's gotten to the point where I really can't play because it freezes at any time. Meaning if it freezes while I'm on my way to bed to save overnight, I've lost that entire day's worth of progress and I'm back to where I started.

    The error message in its entirety I receive is below, as are my computer specs. I installed the XNA Framework application, thinking that may be related to this, but the problem did not resolve. Anyone else encounter this or have any ideas?

    - Start Error message -

    See the end of this message for details on invoking

    just-in-time (JIT) debugging instead of this dialog box.


    ************** Exception Text **************

    Microsoft.Xna.Framework.Graphics.NoSuitableGraphicsDeviceException: Unable to create the graphics device. ---> System.InvalidOperationException: An unexpected error has occurred.

    at Microsoft.Xna.Framework.Graphics.GraphicsDevice.CreateDevice(GraphicsAdapter adapter, PresentationParameters presentationParameters)

    at Microsoft.Xna.Framework.Graphics.GraphicsDevice..ctor(GraphicsAdapter adapter, GraphicsProfile graphicsProfile, PresentationParameters presentationParameters)

    at Microsoft.Xna.Framework.GraphicsDeviceManager.CreateDevice(GraphicsDeviceInformation newInfo)

    --- End of inner exception stack trace ---

    at Microsoft.Xna.Framework.GraphicsDeviceManager.CreateDevice(GraphicsDeviceInformation newInfo)

    at Microsoft.Xna.Framework.GraphicsDeviceManager.ChangeDevice(Boolean forceCreate)

    at Microsoft.Xna.Framework.GraphicsDeviceManager.GameWindowClientSizeChanged(Object sender, EventArgs e)

    at System.EventHandler`1.Invoke(Object sender, TEventArgs e)

    at Microsoft.Xna.Framework.GameWindow.OnClientSizeChanged()

    at Microsoft.Xna.Framework.WindowsGameWindow.mainForm_UserResized(Object sender, EventArgs e)

    at Microsoft.Xna.Framework.WindowsGameForm.OnUserResized(Boolean forceEvent)

    at Microsoft.Xna.Framework.WindowsGameForm.Form_ResizeEnd(Object sender, EventArgs e)

    at System.Windows.Forms.Form.OnResizeEnd(EventArgs e)

    at System.Windows.Forms.Form.WmExitSizeMove(Message& m)

    at System.Windows.Forms.Form.WndProc(Message& m)

    at Microsoft.Xna.Framework.WindowsGameForm.WndProc(Message& m)

    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)



    ************** Loaded Assemblies **************

    mscorlib

    Assembly Version: 4.0.0.0

    Win32 Version: 4.6.1080.0 built by: NETFXREL3STAGE

    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll

    ----------------------------------------

    Stardew Valley

    Assembly Version: 1.0.5940.30711

    Win32 Version: 1.0.5940.30711

    CodeBase: file:///C:/Program%20Files%20(x86)/Steam/steamapps/common/Stardew%20Valley/Stardew%20Valley.exe

    ----------------------------------------

    Microsoft.Xna.Framework.Game

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30901.0

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/Microsoft.Xna.Framework.Game/v4.0_4.0.0.0__842cf8be1de50553/Microsoft.Xna.Framework.Game.dll

    ----------------------------------------

    Microsoft.Xna.Framework

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30901.0 built by: xnabldr

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/Microsoft.Xna.Framework/v4.0_4.0.0.0__842cf8be1de50553/Microsoft.Xna.Framework.dll

    ----------------------------------------

    xTile

    Assembly Version: 2.0.4.0

    Win32 Version: 2.0.4.0

    CodeBase: file:///C:/Program%20Files%20(x86)/Steam/steamapps/common/Stardew%20Valley/xTile.DLL

    ----------------------------------------

    Microsoft.Xna.Framework.Xact

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30901.0 built by: xnabldr

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/Microsoft.Xna.Framework.Xact/v4.0_4.0.0.0__842cf8be1de50553/Microsoft.Xna.Framework.Xact.dll

    ----------------------------------------

    System

    Assembly Version: 4.0.0.0

    Win32 Version: 4.6.1081.0 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

    ----------------------------------------

    System.Core

    Assembly Version: 4.0.0.0

    Win32 Version: 4.6.1038.0 built by: NETFXREL2

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

    ----------------------------------------

    System.Xml

    Assembly Version: 4.0.0.0

    Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    Microsoft.Xna.Framework.Graphics

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30901.0 built by: xnabldr

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/Microsoft.Xna.Framework.Graphics/v4.0_4.0.0.0__842cf8be1de50553/Microsoft.Xna.Framework.Graphics.dll

    ----------------------------------------

    Microsoft.Xna.Framework.Input.Touch

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30901.0

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Xna.Framework.Input.Touch/v4.0_4.0.0.0__842cf8be1de50553/Microsoft.Xna.Framework.Input.Touch.dll

    ----------------------------------------

    System.Windows.Forms

    Assembly Version: 4.0.0.0

    Win32 Version: 4.6.1038.0 built by: NETFXREL2

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

    ----------------------------------------

    System.Drawing

    Assembly Version: 4.0.0.0

    Win32 Version: 4.6.1078.0 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

    ----------------------------------------

    System.Configuration

    Assembly Version: 4.0.0.0

    Win32 Version: 4.6.1038.0 built by: NETFXREL2

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

    ----------------------------------------

    Microsoft.GeneratedCode

    Assembly Version: 1.0.0.0

    Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    Steamworks.NET

    Assembly Version: 7.0.0.0

    Win32 Version: 7.0.0

    CodeBase: file:///C:/Program%20Files%20(x86)/Steam/steamapps/common/Stardew%20Valley/Steamworks.NET.DLL

    ----------------------------------------

    Microsoft.Xna.Framework.GamerServices

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30901.0

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Xna.Framework.GamerServices/v4.0_4.0.0.0__842cf8be1de50553/Microsoft.Xna.Framework.GamerServices.dll

    ----------------------------------------

    Microsoft.GeneratedCode

    Assembly Version: 1.0.0.0

    Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    Microsoft.GeneratedCode

    Assembly Version: 1.0.0.0

    Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    Microsoft.GeneratedCode

    Assembly Version: 1.0.0.0

    Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    WindowsBase

    Assembly Version: 4.0.0.0

    Win32 Version: 4.6.1080.0 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll

    ----------------------------------------

    exox2ax5

    Assembly Version: 1.0.5940.30711

    Win32 Version: 4.6.1081.0 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

    ----------------------------------------

    Microsoft.GeneratedCode

    Assembly Version: 1.0.0.0

    Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    Microsoft.GeneratedCode

    Assembly Version: 1.0.0.0

    Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    Microsoft.GeneratedCode

    Assembly Version: 1.0.0.0

    Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    Microsoft.GeneratedCode

    Assembly Version: 1.0.0.0

    Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    Microsoft.GeneratedCode

    Assembly Version: 1.0.0.0

    Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    Microsoft.GeneratedCode

    Assembly Version: 1.0.0.0

    Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    Microsoft.GeneratedCode

    Assembly Version: 1.0.0.0

    Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE

    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    Lidgren.Network

    Assembly Version: 2012.1.7.0

    Win32 Version: 2012.1.7.0

    CodeBase: file:///C:/Program%20Files%20(x86)/Steam/steamapps/common/Stardew%20Valley/Lidgren.Network.DLL

    ----------------------------------------


    ************** JIT Debugging **************

    To enable just-in-time (JIT) debugging, the .config file for this

    application or computer (machine.config) must have the

    jitDebugging value set in the system.windows.forms section.

    The application must also be compiled with debugging

    enabled.


    For example:


    <configuration>

    <system.windows.forms jitDebugging="true" />

    </configuration>


    When JIT debugging is enabled, any unhandled exception

    will be sent to the JIT debugger registered on the computer

    rather than be handled by this dialog box.

    - End Error Message -

    Computer Specs:

    HP Pavilion Laptop
    Processor: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz (4 CPUs), ~2.4GHz
    Memory: 6144MB RAM
    DirectX Version: 12
    Card name: NVIDIA GeForce 940M
    Manufacturer: NVIDIA
    Chip type: GeForce 940M
     
    • taintedwheat

      taintedwheat Master Astronaut

    • BeefyKat

      BeefyKat Space Hobo

      Thanks! I did actually install this, as I saw it was mentioned elsewhere this may help, but it didn't help me - my game still froze. That said I started a new file, because I really wanted to play and obviously my other file wasn't working. So far (8 in-game days later) the new file has not crashed, so maybe by installing XNA Framework did fix the issue, but didn't apply to my current file? Very strange.
       

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