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Closed Donor Badge

Discussion in 'Starbound Support' started by Hap818, Aug 6, 2013.

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  1. Hap818

    Hap818 Pangalactic Porcupine

    I just preordered Starbound for 20 dollars and I never got the donor badge :( When will I get it?
     
  2. Katzeus

    Katzeus Chucklefisherman Chucklefish

    Did you get the email after purchasing yet?
     
  3. Hap818

    Hap818 Pangalactic Porcupine

  4. KoldStrejke

    KoldStrejke Yeah, You!

    Hello. got mine but had to use resend.
     
  5. Katzeus

    Katzeus Chucklefisherman Chucklefish

    That's good, click the link and it should take you to a humble bundle page with a button that says redeem key. Enter your name after that link (Hap818)
     
  6. Hap818

    Hap818 Pangalactic Porcupine

    There is only a place to put my e-mail
     
  7. Katzeus

    Katzeus Chucklefisherman Chucklefish

    If you're certain you got the 20 dollar tier contact rewards@chucklefish.org, they should be able to set it up
     
  8. Hap818

    Hap818 Pangalactic Porcupine

    Yes, I am certain I payed twenty dollars.
     
  9. OmnipotentEntity

    OmnipotentEntity Code Monkey Forum Administrator

    Did you go to the rewards page (click the button with XXXXX-XXXXX-XXXXX at the top of your key page) and put in your forums username into the badge area?
     
  10. Hap818

    Hap818 Pangalactic Porcupine

    there isnt a box for that
     
  11. OmnipotentEntity

    OmnipotentEntity Code Monkey Forum Administrator

    Does the page say "Pixel Tier" or "Silver Tier"?
     
  12. Hap818

    Hap818 Pangalactic Porcupine

    It says pixel tier.
     
  13. Are you sure sure you've paid 20$ then ? Check that out just to be sure.
     
  14. Hap818

    Hap818 Pangalactic Porcupine

    I did pay $20 for sure once i clicked pre order, and i had to enter my e-mail and choose my method of payment above that it said $20.
     
  15. Then you need to contact Chucklefish support as other forum members have stated above :)
    Good luck and let us know after the issue is resolved.
     
  16. OmnipotentEntity

    OmnipotentEntity Code Monkey Forum Administrator

    Hap, according to our records, you paid $15 via Amazon.
     
    HerplinDerplin likes this.
  17. Hap818

    Hap818 Pangalactic Porcupine

    Ok, im sorry for the inconvenience, my dad, owner of that amazon account, apparently changed what i had set up for him to check out, I chose the 2o dollar option and he must have gone back and chose the cheaper option. Sorry for wasting your time.
     
  18. Not a problem.
    Have fun waiting for the release with us :V
     
    HerplinDerplin likes this.
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