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Bug/Issue Crash at various points in the menu and in game but most when i to try to recruit i a new unit.

Discussion in 'Support' started by IceVoidSoldier, Feb 10, 2019.

  1. IceVoidSoldier

    IceVoidSoldier Space Hobo

    It crashes at some random points in battle in maps of the campain, It also happens to when I try to select a map for "local" maps and out of nowhere in the "Jukebox".
    Where it often happens is in campain maps when i select the recruitment building and is about to select a unit. Then it freezes up and this ERROR message pop up.
    Crash.png
    "Error"
    "Halley has aborted with an unhandled exception:"

    "Unable to DX buffer with size 256
    0#0x00007FF77767BE59 in wargroove64
    1#0x00007FF77767B8CB in wargroove64
    2#0x00007FF777450D94 in wargroove64
    3#0x00007FF777479221 in wargroove64
    4#0x00007FF7774A2040 in wargroove64
    5#0x00007FF77756D1B8 in wargroove64
    6#0x00007FF777464699 in wargroove64"

    Then i can select "OK" and it shuts down the game.
    Anybody got a idea what the problem is?
     
    • Shubeans

      Shubeans QA Wizard Chucklefish

      Heya!

      Could you send me over the Log file found in %appdata%/Chucklefish/Wargroove
      This is either an issue with DX11, or something wrong with your audio output (according to google?)

      Could you also try running ' sfc /scannow ' in the command prompt and seeing if you have any corrupted/missing files. The scan will automatically replace them for you if there are any missing.

      If this doesn't work please let me know!
       

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