Bug/Issue "Connection to online services" issue

Discussion in 'Support' started by hearthearts, May 16, 2018.

  1. hearthearts

    hearthearts Space Hobo

    I have got this problem for 3 days for now. I tried to wait for it but after 10 mins there is no different.
     

      Attached Files:

    • Cortain

      Cortain Tentacle Wrangler

      Do you have connection problems with oder games?
      At what time does this message occur?
       
      • hearthearts

        hearthearts Space Hobo

        No sir, It is completely fine for other games.
        I tried to open it several times a day at noon, afternoon,night ,late night. The same issue occurs.
         
        • Cortain

          Cortain Tentacle Wrangler

          A problem with the connection can have many causes. You can check the following things:
          • do you have the latest version installed? if you use the beta, then note that there was an update today
          • is your firewall blocking the connection?
          • try reinstalling the game
          The difficulty is figuring out if the problem arises in the game or on your computer.
           
            Last edited: May 16, 2018
          • hearthearts

            hearthearts Space Hobo

            Thank you .I will try your suggestion.
             
            • Tippyrabbit

              Tippyrabbit Space Hobo

              Hello, I've been having the same issue. I have already done the suggested things, and I am still stuck on the connection to online services screen. It's been a few days since it happened and I still haven't heard more about this bug. Is there any other suggestions that could help?
               

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