1. Lose your pre-order key? Try using Humble's key resender. Also, please check the support FAQs before posting: http://playstarbound.com/help/


Discussion in 'Support' started by mollygos, Jul 23, 2016.

  1. ArenMoto

    ArenMoto Space Hobo

    I'm having issues installing the steam version. It goes to 100% installed before it pauses, and when I attempt to open the game or resume it this message pops up.
  2. whatalovelydisaster

    whatalovelydisaster Void-Bound Voyager

    I still can't launch :(

    things I've tried so far:
    Everything in the usual "can't launch? Suggestion posts"
    Removing all mods and un-re-installing
    Deleting the starbound folder, reinstalling
    Verifying thru steam
    Launching from inside the folder
    updating drivers
    disabling triple buffering

    Here's the error I'm getting: http://imgur.com/a/VGVVs
    Here's the log; https://pastebin.com/qu0XqSuc
    Another log https://pastebin.com/ud04CUgD

    Hopefully someone can help me, I love starbound and I want to play it again :(
  3. Dariel92

    Dariel92 Void-Bound Voyager

    При запуске игры выдает ошибку.

    Attached Files:

  4. Kfiat

    Kfiat Master Chief

    Nobody help us guys :'(
    whatalovelydisaster likes this.
  5. GeneralBaB

    GeneralBaB Void-Bound Voyager

    I use the shortcut but nothing happens. No loading, no opening, no error, just nothing. The only way it opens is to Ctrl-Alt-Dlt the whole computer and start over. There must be a better way to run the application? I am on Windows. Edit: when I check settings, it says starbound is 'unavailable.'
    Last edited: Aug 8, 2017
  6. Dr. Omega

    Dr. Omega Aquatic Astronaut

    I keep getting this message in the log. If anyone knows what it means, please tell me!

    [17:07:32.865] [Error] Application: exception thrown, shutting down: (JsonException) Improper conversion to int from object
    [0] bb7c0a
    [1] bb6a08
    [2] b6450b
    [3] b702ac
    [4] b6b0dc
    [5] bfcd9d
    [6] bfe4f2
    [7] bfd8cd
    [8] bfe626
    [9] bfd9d4
    [10] bfd33f
    [11] bfba06
    [12] bfbba8
    [13] bfe239
    [14] bfd8cd
    [15] bfdfad
    [16] bfdb3f
    [17] bfd33f
    [18] bfba06
    [19] bfbba8
    [20] bfe239
    [21] bfd8cd
    [22] bfd33f
    [23] bfba06
    [24] bfbba8
    [25] bfe239
    [26] bfd8cd
    [27] bfdfad
    [28] bfc6e2
    [29] e756a4
    [30] e7a373
    [31] e6d6d6
    [32] e70296
    [33] e6e646
    [34] e7c70a
    [35] e7b23a
    [36] e71524
    [37] e708ac
    [38] e7dacb
    [39] e6dbdb
    [40] e7026b
    [41] e6e5d9
    [42] e6dc4c
    [43] e6d684
    [44] e7c6b3
    [45] baf8be
    [46] bb02c2
    [47] bb4a6c
    [48] 76b6ef8c BaseThreadInitThunk
    [49] 7710367a RtlInitializeExceptionChain
    [50] 7710364d RtlInitializeExceptionChain
  7. MinecraftMaze

    MinecraftMaze Void-Bound Voyager

    SOOOOOOOOOOOOou, Whenever I try to launch starbound through Steam it won't work at all. NOTHING! But when I try to run the game directly from the application it works totaly fine but without mods or cloudsync or Steam multiplayer, just ANYTHING.
    I tried uninstalling, reinstalling deleting game directory and reinstalling, repairing C++, deleting all mods, I even tried to manualy load an old backup but noting worked at all and I'm kind of lost now.

    [22:49:24.105] [Info] Root: Preparing Root...
    [22:49:24.105] [Info] Root: Done preparing Root.
    [22:49:24.106] [Info] Client Version 1.3.2 (windows x86_64) Source ID: 4d70cfed23093a8e5abe06d662c6a5610fefc596 Protocol: 743
    [22:49:24.106] [Info] Root: Scanning for asset sources in directory '..\assets\'
    [22:49:24.316] [Info] Root: Scanning for asset sources in directory '..\mods\'
    [22:49:24.316] [Warn] Root: Unrecognized file in asset directory 'mods_go_here', skipping
    [22:49:24.316] [Info] Root: Detected asset source named 'base' at '..\assets\packed.pak'
    [22:49:24.316] [Info] Root: Detected unnamed asset source at '..\assets\user'
    [22:49:24.316] [Info] Loading assets from: '..\assets\packed.pak'
    [22:49:24.619] [Info] Loading assets from: '..\assets\user'
    [22:49:25.110] [Info] Assets digest is 563ff626b877e7d080472517395bc6c4eda613eaf6ac1576e95136a4ca9b3d64
    [22:49:25.110] [Info] Root: Loaded Assets in 1.00481 seconds
    [22:49:25.114] [Info] Application: Initializing SDL Video
    [22:49:25.117] [Info] Application: Initializing SDL Joystick
    [22:49:25.226] [Info] Application: Initializing SDL Sound
    [22:49:25.329] [Info] Failed to initialize Steam platform services
    [22:49:25.329] [Info] Application: No platform services available
    [22:49:25.329] [Info] Application: Creating SDL Window
    [22:49:26.114] [Info] Application: Enabling VSync with late swap tearing
    [22:49:26.132] [Info] Application: Opened default audio device with 44.1khz / 16 bit stereo audio, 2048 sample size buffer
    [22:49:26.140] [Info] OpenGL version: '4.5.0 NVIDIA 382.33' vendor: 'NVIDIA Corporation' renderer: 'GeForce GTX 750 Ti/PCIe/SSE2' shader: '4.50 NVIDIA'
    [22:49:26.168] [Info] Application: initialization...
    [22:49:26.169] [Info] Root: Loaded Configuration in 0.000681813 seconds
    [22:49:26.344] [Info] Application: renderer initialization...
    [22:49:26.362] [Info] detected supported OpenGL texture size 16384, using atlasNumCells 128
    [22:49:26.362] [Info] detected supported OpenGL texture size 16384, using atlasNumCells 64
    [22:49:26.364] [Info] Root: Loaded ImageMetadataDatabase in 6.25779e-06 seconds
    [22:49:26.383] [Info] Application: main update loop...
    [22:49:26.395] [Info] Root: Loaded NameGenerator in 0.0100927 seconds
    [22:49:26.510] [Info] Root: Loaded PlantDatabase in 0.114893 seconds
    [22:49:26.659] [Info] Root: Loaded ObjectDatabase in 0.274196 seconds
    [22:49:26.769] [Info] Root: Loaded MonsterDatabase in 0.11089 seconds
    [22:49:26.800] [Info] Root: Loaded NpcDatabase in 0.0309635 seconds
    [22:49:26.801] [Info] Root: Loaded StagehandDatabase in 0.000568889 seconds
    [22:49:26.804] [Info] Root: Loaded VehicleDatabase in 0.00266837 seconds
    [22:49:26.807] [Info] Root: Loaded PlayerFactory in 0.00355925 seconds
    [22:49:26.828] [Info] Root: Loaded ProjectileDatabase in 0.318392 seconds
    [22:49:26.828] [Info] Root: Loaded VersioningDatabase in 0.000533902 seconds
    [22:49:26.828] [Info] Root: Loaded EntityFactory in 0.0209681 seconds
    [22:49:26.851] [Info] Root: Loaded ParticleDatabase in 0.0221565 seconds
    [22:49:27.027] [Info] Root: Loaded MaterialDatabase in 0.197754 seconds
    [22:49:27.031] [Info] Root: Loaded TerrainDatabase in 0.00357234 seconds
    [22:49:27.051] [Info] Root: Loaded BiomeDatabase in 0.0208208 seconds
    [22:49:27.052] [Info] Root: Loaded LiquidsDatabase in 0.000503751 seconds
    [22:49:27.056] [Info] Root: Loaded StatusEffectDatabase in 0.00443221 seconds
    [22:49:27.239] [Info] Root: Loaded DamageDatabase in 0.182451 seconds
    [22:49:27.242] [Info] Root: Loaded EffectSourceDatabase in 0.00305067 seconds
    [22:49:27.244] [Info] Root: Loaded FunctionDatabase in 0.00213845 seconds
    [22:49:27.265] [Info] Root: Loaded TreasureDatabase in 0.0205389 seconds
    [22:49:27.431] [Info] Root: Loaded DungeonDefinitions in 0.166418 seconds
    [22:49:27.431] [Info] Root: Loaded TilesetDatabase in 2.33244e-05 seconds
    [22:49:27.433] [Info] Root: Loaded StatisticsDatabase in 0.00158293 seconds
    [22:49:27.433] [Info] Root: Loaded EmoteProcessor in 4.75022e-05 seconds
    [22:49:27.437] [Info] Root: Loaded SpeciesDatabase in 0.00443506 seconds
    [22:49:27.447] [Info] Root: Loaded QuestTemplateDatabase in 0.00933945 seconds
    [22:49:27.448] [Info] Root: Loaded AiDatabase in 0.000992427 seconds
    [22:49:27.448] [Info] Root: Loaded TechDatabase in 0.000620089 seconds
    [22:49:27.452] [Info] Root: Loaded CodexDatabase in 0.00344633 seconds
    [22:49:27.656] [Info] Root: Loaded BehaviorDatabase in 0.204391 seconds
    [22:49:27.658] [Info] Root: Loaded DanceDatabase in 0.00209351 seconds
    [22:49:27.663] [Info] Root: Loaded SpawnTypeDatabase in 0.0051968 seconds
    [22:49:27.666] [Info] Root: Loaded RadioMessageDatabase in 0.00272213 seconds
    [22:49:28.820] [Info] Root: Loaded ItemDatabase in 1.99195 seconds
    [22:49:28.912] [Info] Root: Loaded CollectionDatabase in 1.24598 seconds
    [22:49:29.228] [Info] detected supported OpenGL texture size 16384, using atlasNumCells 256
    [22:49:30.112] [Info] Root: Writing runtime configuration to '..\storage\starbound.config'
    [22:49:33.275] [Info] Application: quit requested
    [22:49:33.275] [Info] Application: quitting...
    [22:49:33.275] [Info] Application: shutdown...
    [22:49:33.377] [Info] Root: Shutting down Root
    [22:49:33.602] [Error] OpenGL errors during shutdown:  GL_INVALID_VALUE
    [22:49:33.602] [Info] Application: Destroying SDL Window
    [22:49:33.887] [Info] Application: stopped gracefully
  8. Icoria

    Icoria Void-Bound Voyager

    I'm just gonna leave it at "This games sucks" and is not worth the money I spent on it. wth this many people play the game and there is no working solution. What a f******* scam. I am really disappointed with this game. I have uninstalled COUNTLESS times, tried EVERYTHING. I am a freaking computer scientist as a major and even I am getting extremely frustrated with this. I am so done :zzz:
  9. Kfiat

    Kfiat Master Chief

  10. Travis Nakasato

    Travis Nakasato Intergalactic Tourist

    I use Windows 10. I recently tried opening starbound and it started as usual: The Chucklefish logo and it's signature laugh. However, immediately after, the game closed. No error message, no nothing. I re-installed Visual +++2015, but it didn't do much. (I think.) I tried deleting the starbound folder, but that resulted in security issues where I was rejected despite having permissions. I investigated by trying to delete the folders in the starbound folder and I was met with the same security messages. Then, I clicked a folder. I got an error message and it appears that whatever was in the folder no longer exists. I also tried editing the security info on the folders, but it said I need Read permissions, which I didn't have for some reason. I hope someone else has a solution to this, as my problem seems unique. The folders that have security issues are as follows: 2015(fixed? the folder disappeared...), docs, tile, win64, _CommonRedist, and vcredist.
  11. Travis Nakasato

    Travis Nakasato Intergalactic Tourist

  12. ThePlays

    ThePlays Intergalactic Tourist

    Hey won't work with disabled Steam-Overlay. (Using OS X)
    What should i do?
  13. jedrockin3

    jedrockin3 Void-Bound Voyager

    It just stops responding even before the chucklefish logo
  14. UltimateCatTree

    UltimateCatTree Intergalactic Tourist

    [​IMG] I've been having the issue where the window pops up but doesnt load the chucklefish logo and goes straight into unresponsive.

  15. Wickerson

    Wickerson Intergalactic Tourist

    This is a HUGE problem!

    I have the same problem, it started when I tried to join a friend's game who had mods that i didn't. Now Starbound crashes/freezes at the Chucklefish splash screen.

    I can sometimes get around it by restarting my computer, does this work for anyone else?

    So getting Starbound to work is a real pain, but (sometimes) I can get it to work by following these steps:

    1. restart computer
    2. launch steam
    3. close steam
    4. launch steam again
    5. launch Starbound
    6. cross fingers
    Last edited: Oct 19, 2017
  16. Kfiat

    Kfiat Master Chief

    Starbound is working!!!!
  17. Kyle123

    Kyle123 Space Hobo

    help im haveing a startup crash and i really want to play starbound here is a a thing https://pastebin.com/q8vgBDGN also to contact me the best way go to my steam its Leafeon_Kyle me and my friend need help

    please i WANT TO PLAYYYY
    Last edited by a moderator: Nov 7, 2017
  18. Iris Blanche

    Iris Blanche The void Forum Moderator

    The quest id "fuquest_clothingfabricator" is defined twice. So deffo a modding issue on your side. Most likely Frackin Universe so i'd ask in the modding discussion for support here.

    Also avoid double posting. I merged your posts.

    Iris Blanche
  19. Kyle123

    Kyle123 Space Hobo

    is their a way i can reboot my game so it is like when i first bought it? i need to know how because me and my friend are haveing the same problem:unsure:

    Edit:never mind i found out why it was a out dated mod that was makeing me crash thanks anyway

    but i need to do the game all over again sadly
    Last edited: Nov 7, 2017
  20. anastiel

    anastiel Intergalactic Tourist

    I'm in trouble, my game does not start with steam, it opens the black screen and closes, if I open the directory
    C: \ Program Files (x86) \ Steam \ steamapps \ common \ Starbound \ win64 does it work anyone know why it does not work with steam? I'm not using mods
    have solution?
    my starbound.config
    my starbound.log
    and other error
    Last edited: Nov 20, 2017

Share This Page