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Server Help Anybody noticed their server... "Freezing"?

Discussion in 'Multiplayer' started by Bacon, Feb 20, 2014.

  1. Heya.

    We are running the server on linux but experiencing one odd issue that got more frequent on enraged Koala, from sudden, the server disconnects everybody and freezes, like, it won't accept any new connection (timeout errors) and such connections are not even logged as a connect/disconnect.

    So i wonder, have anybody experienced this? Or any ideas what causes it / fix?

    This is frustrating as even with auto-restart if this happens the server always keeps running.
     
  2. Syntax42

    Syntax42 Pangalactic Porcupine

    More information is needed, and this doesn't sound like an issue with the server executable.

    What kind of hosting provider are you using? Do you have server logs of the event? Does your server have a firewall? What OS is your server using?
     
  3. We use our own dedicated server, OS Ubuntu, about this particular issue there is no logs as the server do never crash and don't log the tries to connect to it, we just never notice something like this is happening till people reach us or we manually check it. Everything else as the server runs here since day one Servers were possible to launch and this only started to happen after Furious update, i would prefer a million times one crash than hours of "online but offline" server.
     
  4. Just noticed another thing, i just got disconnected, tried to join again, i join with one _, also on the log, it says i disconnected twice in a row, not displaying the Join on the log.
     
  5. When this issue did happen, it's errors like this:
    Code:
    Error: Could not instantiate item '[opration, 991, {}]'. ItemException: No such item 'opration'                                                                                                               
    ./starbound_server(_ZN4Star13StarExceptionC2ERKSs+0xfe) [0xdf99ce]                                                                                                                                           
    ./starbound_server(_ZN4Star8ToolUser12getNetStatesEPNS_5WorldEPNS_14ToolUserEntityE+0x5f) [0xcfa4df]                                                                                          ./starbound_server(_ZN4Star6Player12getNetStatesEv+0x195) [0xb7c105]                                                                                                                                         
    ./starbound_server(_ZN4Star6Player9tickSlaveEv+0x5e) [0xb7c43e]                                                                                                                                               
    ./starbound_server(_ZN4Star11WorldServer6updateEv+0x906) [0x86f586]                                                                                                                                           
    ./starbound_server(_ZN4Star17WorldServerThread6updateEv+0x205) [0x899525]                                                                                                                                     
    ./starbound_server(_ZN4Star17WorldServerThread3runEv+0x208) [0x899d38]                                                                                                                                       
    ./starbound_server(_ZN4Star10ThreadImpl9runThreadEPv+0x21) [0xe00131]                                                                                                                                         
    /lib/x86_64-linux-gnu/libpthread.so.0(+0x7e9a) [0x7ffcaa0afe9a]                                                                                                                                               
    /lib/x86_64-linux-gnu/libc.so.6(clone+0x6d) [0x7ffca93c63fd] 
     
  6. Our server logs also show weird things like this, multi-disconnect messages:
    Code:
    <Starbound> Connect: Sabex entered the game
    <Starbound> Connect: iDown entered the game
    <Starbound> Connect: Ryoka entered the game
    <Starbound> Disconnect: iDown left the game
    <Starbound> Disconnect: iDown left the game
    <Starbound> Disconnect: iDown left the game
    <Starbound> Disconnect: Ryoka left the game
    <Starbound> Disconnect: Ryoka left the game
    <Starbound> Disconnect: Sabex left the game
    <Starbound> Connect: Sabex entered the game
    <Starbound> Connect: iDown entered the game
     
  7. Hawk Novablast

    Hawk Novablast Black Hole Surfer

    I've gotten this on another server, everyone can move but the game freezes as well as chat, and then the server crashes.
     
  8. Syntax42

    Syntax42 Pangalactic Porcupine

    Are you using any mods on the server or clients?

    Which version of Ubuntu are you using?
     
  9. Does all joins to the server end up with one "timeout" error when such happens?
    And no mods yup.

    12
     
  10. Hawk Novablast

    Hawk Novablast Black Hole Surfer

    Yeah, it does.
     
  11. Have you got any luck trying to figure what triggers this madness? Same OS?ยด
    Oh wait, not your server. D:

    This issue is hitting us really hard since this last update, when something is fixed other is broken :catface:
     

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