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Stardew Valley Xbox One + PS4: Known Issues & Fixes (Patch 1)

Discussion in 'Support' started by Katzeus, Dec 22, 2016.

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  1. Bousf

    Bousf Aquatic Astronaut

    I can now confirm this doesn't work 100% of the time. While it does help keep the issues at bay, it doesn't seem to be fully effective, with issues happening on occasion. I'll keep testing stuff out while Chucklefish look into the matter, let's hope this is fixed sooner than later because it's proving to be quite persistent! xD
     
    • Selphie Kinneas

      Selphie Kinneas Poptop Tamer

      Just had the game completely crash to the Xbox home screen while playing the blackjack style game in the casino in Oasis. Approximately 8:20 PM MST.
      Husband also still has frequent crashes in his file while the game is attempting to save at the end of the day, but mine does not, so it seems like the last patch only fixed that for some but not all.
       
        Albynoman likes this.
      • OcarinaOfTom

        OcarinaOfTom Poptop Tamer


        Oh that's good. I was really hoping when I paid for this in December that I'd be able to finally play it two months later so that works out.
         
          Oscarrah, Saintvio, Alderwood and 7 others like this.
        • puff0daddy

          puff0daddy Seal Broken

          If you guys could help me I have this issue. Sent my gamer id to your email, here it is again. Help!?!?

          Xbox id puff62daddy
           
            Albynoman likes this.
          • Bob dole 37

            Bob dole 37 Lucky Number 13

            What is their email? Id like to contact them too
             
            • MitchellH115

              MitchellH115 What do you get if you multiply six by nine?

              _!!Failed To Load Saved File!!_

              Name-Mitchell Hess
              Console-Xbox One
              Gamertag-MitchellH115
              File Name-miranda
              Time the file failed to load - Thrusday 19th of January, 8:15pm Central Standard Time, United States.
              E-mail - Mitchell1151989@msn.com
              Thanks!
               
                Albynoman likes this.
              • ravyn4077

                ravyn4077 Master Chief

                 
                • FurbyNL

                  FurbyNL Poptop Tamer

                  So the promise of a patch in January, after most of us had their game break around Christmas was a lie then? I couldn't get a refund anymore so I'm back here, waiting for a game I paid for about a month ago to be functional. It's an utter disgrace. None of this ever gets addressed in these posts, not a shred of sympathy for the people who paid good money for this game.
                   
                    hkfrith, Oscarrah, Saintvio and 3 others like this.
                  • JohnnyMaverick

                    JohnnyMaverick Seal Broken

                    Trying to find this in the many pages of posts, but having trouble... Do we need to send our gamertag info or what not to anyone to help with our save files being fixed for Xbox One? If so, where do we send it and what info is needed? Thanks
                     
                    • Ganluan

                      Ganluan Hey, You!

                      I appreciate the ETA from @tccoxon and at least we have a realistic timeline, but I agree it does seem like there isn't much in the way of apologizing for this. Having a game with serious breaking issues for several weeks after release is a big problem, and it doesn't seem like there's an attempt to make amends with customers who have given their money to this company.

                      Once the patch comes out, it will have likely been 6 weeks since I was able to play the game - and I was only able to play it for 2 weeks after I bought it.
                       
                        Oscarrah, Saintvio, Thorzuul and 4 others like this.
                      • Ganluan

                        Ganluan Hey, You!

                        No, they just needed that to find the problem. They have identified it and will fix it, so you don't need to send in your information.
                         
                        • Jsherbro11

                          Jsherbro11 Seal Broken

                          Name- Jake Sherbrooke
                          Console-Xbox One
                          Gamertag- Hotdougs
                          File Name- JAKEY "Waylons Farm"
                          Time the file failed to load - Thrusday 20th of January, 3:00am Central Standard Time, United States.
                          58,065g 60hr:50min
                          E-mail - jsherbro@mail.depaul.edu <---Xbox Gold Account Email

                          Is there a direct email I need to send an inquiry to? I'd really love this file to be salvaged.
                           
                          • Jsherbro11

                            Jsherbro11 Seal Broken

                            They said when the patch is sent through it will no longer be an issue for games from that point on, but saved games before the patch will need to be individually repaired, based on gamertag and individual files sent in correct?
                             
                            • enragedwhale

                              enragedwhale Poptop Tamer

                              Add me to the list of people that got one week of play out of Stardew before the Xbox one save corruption bug hit. One hard crash in that time.

                              My wife is doing better on her profile but she's had the end of day crash 5 or 6 times now and hasn't even hit year 2.

                              Both of us have run into the missing cursor issue many times.

                              It boggles my mind that these problems weren't discovered in testing if 2 people discovered so many problems in less than 40hrs play. Was it rushed out in time for Christmas? The most aggravating thing is that it's such a bloody good game! It's a shame I can't play it
                               
                              • enragedwhale

                                enragedwhale Poptop Tamer

                                I read it as the patch will HOPEFULLY automatically repair your save, no sending required.
                                 
                                  JoshuaMaster likes this.
                                • Pchmse69

                                  Pchmse69 Space Hobo

                                  I am playing on PS4 and I also have 2 stuck fertilizers and sometime in the middle of summer year 3 I have lost my hoe!?!? How will I plant new things?? How will I collect the worm foraging things??? :'( year 3, I don't want to start over.....
                                   
                                  • HouraiTeahouse

                                    HouraiTeahouse Space Hobo

                                    So, I have a uh...interesting glitch. I got stuck in the Community Center introduction video, since I already have a Joja membership. My character is just walking forward forever, trying to reach something that doesn't exist. Have the video for it here: https://twitter.com/Hourai_Teahouse/status/822619885989724164

                                    Workaround is admittedly easy (don't go into the town center during a time the cutscene would activate), but I'm sure it would be frustrating if you aren't doing this on a file made specifically for that achievement/trophy.
                                     
                                    • Mcspear

                                      Mcspear Space Hobo

                                      @tccoxon Will this new update/patch include multiplayer??
                                       
                                      • dutrank

                                        dutrank Tentacle Wrangler

                                        In the current state of the game, multiplayer should be the last thing they worry about right now.
                                         
                                          hkfrith, Oscarrah, Thorzuul and 7 others like this.
                                        • Gypsegoggles

                                          Gypsegoggles Void-Bound Voyager

                                          See what happens when You go with Joja
                                           
                                            phreak64 and Xxlifehunterxx like this.
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