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Bug/Issue Lost a charcter after a crash.

Discussion in 'Starbound Support' started by RainbowTrololo, Aug 2, 2016.

  1. RainbowTrololo

    RainbowTrololo Void-Bound Voyager

    I play on a server with a group of people. I beam down to a planet and open a chest and take the contents. Game crashes. I lose my fucking character.
     
    RainbowTrololo, Aug 2, 2016
    #1
  2. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

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    Can you provide your starbound.log please?

    ~ Iris ~
     
    Iris Blanche, Aug 2, 2016
    #2
  3. RainbowTrololo

    RainbowTrololo Void-Bound Voyager

    Code:
    [Error] You were disconnected from the server for the following reason:
Disconnected due to inactivity
[10:24:30.014] [Error] Fatal Error: Access violation detected at 00007FF70766541F (Read of address 0000000000000148)
[0] 7ff7073b22b3 Star::captureStack
[1] 7ff7073b24fc Star::fatalError
[2] 7ff70766541f Star::Player::clearSwap
[3] 7ff707b24d39 <lambda_0d0de5f87f68120a360aa8715fa972fb>::operator()
[4] 7ff707a8d0f0 Star::PaneManager::dismiss
[5] 7ff707a8d2fc Star::PaneManager::dismissAllPanes
[6] 7ff707b2444d Star::MainInterface::~MainInterface
[7] 7ff7077e9401 std::shared_ptr<Star::CelestialSlaveDatabase>::reset
[8] 7ff7072f5804 Star::ClientApplication::changeState
[9] 7ff7072f3399 <lambda_90392d4686a3ea022d3dfc6d55f96f2a>::operator()
[10] 7ff7072fdc71 Star::ClientApplication::updateRunning
[11] 7ff7072fc54f Star::ClientApplication::update
[12] 7ff707a31881 Star::SdlPlatform::run
[13] 7ff707a31a3d Star::runMainApplication
[14] 7ff7072ff3b6 WinMain
[15] 7ff707c110f3 __scrt_common_main_seh
[16] 7ffdf16c8102 BaseThreadInitThunk
[17] 7ffdf22ac5b4 RtlUserThreadStart
     
    RainbowTrololo, Aug 2, 2016
    #3
  4. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

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    Looks like the crash caused a complete file corruption (hard to say since you posted not the whole log). You can try restoring one of the backup files. [ID].player.bak1 is the latest. [ID] is the player id. When restoring a backup you will loose the progression made after the backup was created.
    -> If you have only one character there will be only one id.
    -> If you have more characters open the file metadata in a texteditor of your choice. Somewhere will be "order" and ids to it. The id which is not in the list will be the id of the corrupted player file.

    ~ Iris ~
     
    Iris Blanche, Aug 2, 2016
    #4
  5. RainbowTrololo

    RainbowTrololo Void-Bound Voyager

    Okay, how do I restore a backup character?
     
    RainbowTrololo, Aug 2, 2016
    #5
  6. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

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    Just rename the [ID].player.bak1 to [ID].player ^^

    ~ Iris ~
     
    Iris Blanche, Aug 2, 2016
    #6
  7. RainbowTrololo

    RainbowTrololo Void-Bound Voyager

    Didn't work. Tried restoring .bak2 and even .bak3, still doesn't work.
     
    RainbowTrololo, Aug 2, 2016
    #7
  8. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

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    Then provide your latest full starbound.log

    ~ Iris ~
     
    Iris Blanche, Aug 2, 2016
    #8
  9. RainbowTrololo

    RainbowTrololo Void-Bound Voyager

    I pasted it into a .txt. file.
     

    Attached Files:

    • log.txt
      File size:
      19.5 KB
      Views:
      2
    RainbowTrololo, Aug 2, 2016
    #9
  10. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

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    Could you attach your player file? (put it into a zip file) I'd like to take a look into it's content.

    ~ Iris ~
     
    Iris Blanche, Aug 2, 2016
    #10
  11. RainbowTrololo

    RainbowTrololo Void-Bound Voyager

    I included all my backups as well, the character's name that was corrupted was "Kald'an."
     

    Attached Files:

    RainbowTrololo, Aug 2, 2016
    #11
  12. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

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    The playerfile is missing a few bytes at the end. I try if i can add them manually. Just give me a few minutes.
    FYI the backup (.bak1) loads fine for me.

    --- Post updated ---
    Looks like something else is messed up with the file. I'd recommend using the .bak1 file instead. You would loose 2h of progression but that is imo better than loosing the whole char.

    ~ Iris ~
     
    Iris Blanche, Aug 2, 2016
    #12
  13. RainbowTrololo

    RainbowTrololo Void-Bound Voyager

    You said the backup loads fine for you, can you show me how you have your folder set up?
     
    RainbowTrololo, Aug 2, 2016
    #13
  14. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

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    There you have it. I also made a screenshot from the character selection.

    ~ Iris ~
     

    Attached Files:

    Iris Blanche, Aug 2, 2016
    #14
  15. RainbowTrololo

    RainbowTrololo Void-Bound Voyager

    I suppose I can keep trying to restore from backups. I'm going to try and put the save on my laptop and run starbound from there and see if it works.
     
    RainbowTrololo, Aug 2, 2016
    #15
  16. RainbowTrololo

    RainbowTrololo Void-Bound Voyager

    Finally got it working. Thank you!
     
    RainbowTrololo, Aug 3, 2016
    #16

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