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Closed I lost my key and when I use the resender it says I have no keys

Discussion in 'Starbound Support' started by Raindrac, Aug 19, 2013.

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  1. Raindrac

    Raindrac Existential Complex

    Is there nothing left for me to do?
    I can't purchase the game again for a few weeks, maybe even a month.
    I have the soundtrack downloaded, too. I tried all of my e-mail addresses, and it says I have no keys assigned to any of them.
    When I enter my emails to see if I even have a humble bundle account, it says I have none.

     
  2. Active Link

    Active Link Master Astronaut

    Then you probably entered your email incorrectly when you were buying the preorder.
    For the future it's a good idea to always bookmark your humble pages.
     
  3. If you can, search through your browser's history to see if you can find the page. Otherwise, as long as you have your transaction ID from PayPal/Amazon/Google, you can contact support@chucklefish.org and they should be able to help you out.
     
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