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Bug/Issue Fatal Error Crash on Start Up

Discussion in 'Starbound Support' started by Maurra, Apr 22, 2017.

  1. Maurra

    Maurra Lucky Number 13

    I'm unable to log into the game, I get a Fatal Error message as soon as the game attempts to load. This has been happening since the last Windows update that occurred last week.

    I'm using Windows 10, 64 bit.

    [​IMG]

    Here is the log:

    [06:00:41.803] [Info] Root: Preparing Root...

    [06:00:41.803] [Info] Root: Done preparing Root.

    [06:00:41.803] [Info] Client Version 1.2.3b (windows x86_64) Source ID: 69bc1c906122a1c61453c6cff15aa088b613db78 Protocol: 729

    [06:00:41.803] [Info] Root: Scanning for asset sources in directory '..\assets\'

    [06:00:42.042] [Info] Root: Scanning for asset sources in directory '..\mods\'

    [06:00:42.042] [Warn] Root: Unrecognized file in asset directory 'mods_go_here', skipping

    [06:00:42.042] [Info] Root: Detected asset source named 'base' at '..\assets\packed.pak'

    [06:00:42.042] [Info] Root: Detected unnamed asset source at '..\assets\user'

    [06:00:42.042] [Info] Loading assets from: '..\assets\packed.pak'

    [06:00:42.327] [Info] Loading assets from: '..\assets\user'

    [06:00:42.879] [Info] Assets digest is 06cbcabd08c255b023a32ab90661887de878dffa9534c11a0de2b083efe882db

    [06:00:42.879] [Info] Root: Loaded Assets in 1.07586 seconds

    [06:00:42.883] [Info] Application: Initializing SDL Video

    [06:00:42.890] [Info] Application: Initializing SDL Joystick

    [06:00:42.951] [Info] Application: Initializing SDL Sound

    [06:00:43.032] [Info] Initialized Steam services

    [06:00:43.033] [Info] Application: Creating SDL Window

    [06:00:44.046] [Info] Application: Enabling VSync with late swap tearing

    [06:00:44.093] [Info] Application: Opened default audio device with 44.1khz / 16 bit stereo audio, 2048 sample size buffer

    [06:00:44.098] [Info] OpenGL version: '4.5.0 NVIDIA 381.65' vendor: 'NVIDIA Corporation' renderer: 'GeForce GTX 750 Ti/PCIe/SSE2' shader: '4.50 NVIDIA'

    [06:00:44.112] [Info] Application: initialization...

    [06:00:44.113] [Info] Root: Loaded Configuration in 0.000740863 seconds

    [06:00:44.472] [Info] Application: renderer initialization...

    [06:00:44.486] [Info] detected supported OpenGL texture size 16384, using atlasNumCells 128

    [06:00:44.487] [Info] detected supported OpenGL texture size 16384, using atlasNumCells 64

    [06:00:44.488] [Info] Root: Loaded ImageMetadataDatabase in 3.58399e-06 seconds

    [06:00:44.501] [Info] Application: main update loop...

    [06:00:44.512] [Info] No subscribed user generated content

    [06:00:44.529] [Info] Root: Loaded NameGenerator in 0.0168077 seconds

    [06:00:44.539] [Error] OpenGL errors this frame: GL_INVALID_VALUE

    [06:00:44.634] [Info] Root: Loaded PlantDatabase in 0.105118 seconds

    [06:00:44.665] [Error] Fatal Error: Access violation detected at 00000000014D035D (Read of address 0000000000000250)

    [0] 7ff6b5504403 Star::captureStack

    [1] 7ff6b550464c Star::fatalError

    [2] 14d035d

    [06:00:44.764] [Info] Root: Loaded ObjectDatabase in 0.252331 seconds

    [06:00:44.884] [Info] Root: Loaded MonsterDatabase in 0.119349 seconds

    [06:00:44.911] [Info] Root: Loaded NpcDatabase in 0.0267914 seconds

    [06:00:44.912] [Info] Root: Loaded StagehandDatabase in 0.000691455 seconds

    [06:00:44.913] [Info] Root: Loaded VehicleDatabase in 0.00132019 seconds

    [06:00:44.915] [Info] Root: Loaded PlayerFactory in 0.00187341 seconds

    [06:00:44.971] [Info] Root: Loaded ProjectileDatabase in 0.337034 seconds

    [06:00:44.973] [Info] Root: Loaded VersioningDatabase in 0.00179635 seconds

    [06:00:44.973] [Info] Root: Loaded EntityFactory in 0.0583144 seconds

    [06:00:45.018] [Info] Root: Loaded ParticleDatabase in 0.0444111 seconds

    [06:00:45.173] [Info] Root: Loaded MaterialDatabase in 0.199667 seconds

    [06:00:45.176] [Info] Root: Loaded TerrainDatabase in 0.0035054 seconds

    [06:00:45.200] [Info] Root: Loaded BiomeDatabase in 0.0235404 seconds

    [06:00:45.200] [Info] Root: Loaded LiquidsDatabase in 0.000417535 seconds

    [06:00:45.204] [Info] Root: Loaded StatusEffectDatabase in 0.00402099 seconds

    [06:00:45.353] [Info] Root: Loaded DamageDatabase in 0.148552 seconds

    [06:00:45.356] [Info] Root: Loaded EffectSourceDatabase in 0.00271232 seconds

    [06:00:45.359] [Info] Root: Loaded FunctionDatabase in 0.00243763 seconds

    [06:00:45.374] [Info] Root: Loaded TreasureDatabase in 0.0152151 seconds

    [06:00:45.523] [Info] Root: Loaded DungeonDefinitions in 0.148853 seconds

    [06:00:45.523] [Info] Root: Loaded TilesetDatabase in 2.5088e-05 seconds

    [06:00:45.524] [Info] Root: Loaded StatisticsDatabase in 0.00126976 seconds

    [06:00:45.524] [Info] Root: Loaded EmoteProcessor in 4.68479e-05 seconds

    [06:00:45.528] [Info] Root: Loaded SpeciesDatabase in 0.00437222 seconds

    [06:00:45.536] [Info] Root: Loaded QuestTemplateDatabase in 0.00743858 seconds

    [06:00:45.537] [Info] Root: Loaded AiDatabase in 0.000857343 seconds

    [06:00:45.537] [Info] Root: Loaded TechDatabase in 0.000547327 seconds

    [06:00:45.541] [Info] Root: Loaded CodexDatabase in 0.00339916 seconds

    [06:00:45.723] [Info] Root: Loaded BehaviorDatabase in 0.1819 seconds

    [06:00:45.724] [Info] Root: Loaded DanceDatabase in 0.00159411 seconds

    [06:00:45.727] [Info] Root: Loaded SpawnTypeDatabase in 0.00320716 seconds

    [06:00:45.729] [Info] Root: Loaded RadioMessageDatabase in 0.00160665 seconds

    [06:00:46.571] [Info] Root: Loaded ItemDatabase in 1.59967 seconds

    [06:00:46.674] [Info] Root: Loaded CollectionDatabase in 0.944672 seconds

    [06:00:47.881] [Info] Root: Writing runtime configuration to '..\storage\starbound.config'


     
  2. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    Try disabling the gamebar and dvr of windows 10. Since it is it's own overlay it could be the reason. It's located in the settings of windows itself.

    ~ Iris ~
     
  3. Maurra

    Maurra Lucky Number 13

    Hi Iris,

    Thanks for the quick reply. Unfortunately that did not solve the issue, I'm still receiving the same error message when I attempt to start the game. Any other suggestions?

    Maurra
     
  4. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    What other software is running besides starbound? Are you using some special nvidia driver settings for Starbound? Thanks to the creators update on win 10 it's pretty hard to track down problems atm.
    Some ATI users had to do a rollback with the video card driver. I dunno if it also apply for nvidia. I am using a GTX 1060 and it's working fine with the latest driver and windows version.

    Can you also take a look into the windows event viewer if there are some weird errors? Maybe there is sth else failing and starbound is "only" suffering from that too.

    ~ Iris ~
     
  5. Maurra

    Maurra Lucky Number 13

    Steam is running, and chrome. I am using a GTX 750 Ti with latest drivers, no special settings are used for Starbound.
    Yeah, it happened because of the creators update. Windows event viewer shows a lot of errors occured April 15th which is when I installed the windows update. If I look at today's errors only, however, they mostly come from starbound only except for one from Microsoft Bing Weather "activation of app failed: this app does not support the contract specified or is not installed"
     
  6. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    Have you tried reinstalling the redistributable in the _CommonRedist folder?

    On an unrelated note: The app problem could probably be solved by re-registering the win 10 apps.

    ~ Iris ~
     
  7. Maurra

    Maurra Lucky Number 13

    Yes, I've installed both redists. Thanks :)
     
  8. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    So it fixed it?

    ~ Iris ~
     
  9. Maurra

    Maurra Lucky Number 13

    No, it is not fixed.

    Sorry for the confusion, was saying thanks for the app info.
     
  10. Iris Blanche

    Iris Blanche Pudding Paradox Forum Moderator

    xD Well good that i asked then. Unfortunately i'm running out of ideas though <.<

    All i can say is that i have a gtx 1060 and it's working with the latest version. But i also had to refresh my win10 after the update because the comodo firewall messed things up pretty bad.
    If nothing work you could consider a refresh and use the "keep your files" option. However you would have to reinstall all apps and i can't guarantee that it'll work after so for now i wouldn't say it's worth it atm.
    Maybe completly reinstalling the nvidia driver can help. Or rolling back to an older version. I assume it's a similar issue like the ATI thingy because the stacktrace there also gives nearly no information.

    ~ Iris ~
     
  11. Maurra

    Maurra Lucky Number 13

    Reinstalling the nvidia driver didn't help. Thanks for trying to help!

    I'll post again if I find a fix for the issue, in case others are having the same problem.
     
    Iris Blanche likes this.

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