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Resolved Cannot Install on Mac?

Discussion in 'Mac / Linux Bug Reports' started by SugarDoughnut, Jul 25, 2016.

  1. SugarDoughnut

    SugarDoughnut Space Hobo

    (This is in Steam)
    So I went to properties>Beta and introduced the password of MonoGame2016.
    After that, it opened another beta option called "mac_linux_test - Mac and Linux test branch"
    I typed the password again and it said "Access code correct, private beta mac_linux_test is now available"
    I closed it, tried to install it again, but it only says "Stardew Valley is not available on your current platform."
     
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    • ShinyVanilli

      ShinyVanilli Space Hobo

      Me neither, I got the exact same results as you did.
       
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      • ShhLetMeDaydream

        ShhLetMeDaydream Seal Broken

        Same problem here. I'm on OS X El Capitan 10.11.5
         
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        • ConcernedApe

          ConcernedApe Stardew Valley Dev Developer

          In the "Betas" tab, there's a drop down menu titled "Select the beta you would like to opt into". Did you select the "mac_linux_test" branch from that menu before clicking install? Thanks for the help testing : )
          -Ape
           
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          • SugarDoughnut

            SugarDoughnut Space Hobo

            Yes! I did and typed the password again but no success. :c
            Thank you so much for your time and help! :)
             
            • liamdawe

              liamdawe Subatomic Cosmonaut

              The issue is the same for Linux, neither Mac or Linux have the main Stardew Valley included in their content depots.

              See mac: https://steamdb.info/depot/413152/subs/
              See Linux: https://steamdb.info/depot/413153/subs/

              Now compare to Windows: https://steamdb.info/depot/413151/subs/

              Notice Mac and Linux don't have the main Stardew Valley content.

              You have to set SV to the platforms before we can even opt into a beta to download (you will see this if you have a non-developer account/key with SV on it on either Mac or Linux).
               
              • ConcernedApe

                ConcernedApe Stardew Valley Dev Developer

                no problem!
                okay,
                Once you've selected mac_linux_test from the drop down menu, then close the properties window, then press install... is that when it says "not available on your platform"?
                --- Post updated ---
                My girlfriend was able to download it and play on her macbook moments before I tweeted, so it should be possible

                One other thing, have you tried restarting steam?
                 
                • liamdawe

                  liamdawe Subatomic Cosmonaut

                  Did she buy it, or did you give her a developer key? As dev/beta keys will have access to it, as I pointed out in my post.
                   
                  • SugarDoughnut

                    SugarDoughnut Space Hobo

                    Yups! After that it says it is not available on my platform. O:
                     
                    • tccoxon

                      tccoxon Procedurally Generated Programmer

                      Could you try exiting steam completely, and restarting it. Then double-check you've got the mac_linux_test branch, before installing it? The string [mac_linux_test] should appear next to the title of the game in your library:

                      upload_2016-7-25_20-1-42.png

                      That's because the mac and linux content is only on the mac_linux_test branch - a branch with a password that steamdb doesn't have access to.
                       
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                      • SugarDoughnut

                        SugarDoughnut Space Hobo

                        I'll try restarting! :)
                        --- Post updated ---
                        Okay! I will! Thank you! :3
                         
                        • liamdawe

                          liamdawe Subatomic Cosmonaut

                          It still needs to be set to have Linux/Mac as a platform, which it currently is not, even with a beta. As pointed out, it's only available for Dev/Beta keys right now, not normal keys.
                           
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                          • SugarDoughnut

                            SugarDoughnut Space Hobo

                            So we have to wait?
                             
                            • liamdawe

                              liamdawe Subatomic Cosmonaut

                              They will realise the issue before too long, I've told them exactly what it is :p

                              Linux/Mac don't have access to the main content/SV isn't set to allow Linux/Mac as a platform, so it throws that error.
                               
                                Last edited: Jul 25, 2016
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                              • SugarDoughnut

                                SugarDoughnut Space Hobo

                                Thank you so much! :3 hehe
                                 
                                • ConcernedApe

                                  ConcernedApe Stardew Valley Dev Developer

                                  Okay, you're right, there's something wrong and no one is able to access it right now except us. We're looking into it right now and hopefully it will be fixed soon. Thanks for your patience and sorry about the mishap
                                   
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                                  • SugarDoughnut

                                    SugarDoughnut Space Hobo

                                    Thank you so much for your time and help! Have a nice day! :3
                                     
                                    • liamdawe

                                      liamdawe Subatomic Cosmonaut

                                      I've heard horror stories about how confusing the Steam control panel is for this, still if you're having trouble Ethan Lee can likely help, he's the one who did the proof of concept port using FNA.
                                       
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                                      • gyoza

                                        gyoza Space Hobo

                                        Zomg! Can't wait until the platform issue is resolved woop!
                                         
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                                        • TomSpilman

                                          TomSpilman Intergalactic Tourist

                                          Hey all.

                                          The depot issue is fixed... you should be able to restart your Steam client and it will start installing the Mac/Linux beta if you have switched to that beta branch.

                                          Have fun and let us know what issues you find!
                                           

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