1. Lose your pre-order key? Try using Humble's key resender here. Also, please check the support FAQs before posting: http://playstarbound.com/support/

Important CRASH REPORTS: Post 'em here.

Discussion in 'In-Game & Billing Support' started by mollygos, Dec 4, 2013.

Important CRASH REPORTS: Post 'em here.

Discussion in 'In-Game & Billing Support' started by mollygos, Dec 4, 2013.

  1. Ivory Ivan

    Ivory Ivan Space Hobo

  2. TinyDee

    TinyDee Orbital Explorer

    My App crashes when I go to open a character file and when I launch my server... The client itself goes unresponsive and I am forced to close it when I attempt to interact with it
    Crash Report:
    Problem Event Name: APPCRASH
    Application Name: starbound.exe
    Application Version: 0.9.0.0
    Application Timestamp: 52a14fce
    Fault Module Name: USP10.dll
    Fault Module Version: 1.626.7601.17514
    Fault Module Timestamp: 4ce7ba29
    Exception Code: c0000005
    Exception Offset: 0002f9e7
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: c321
    Additional Information 2: c3212572b3d0422bffff40448820520e
    Additional Information 3: 58fa
    Additional Information 4: 58fac46c7b1626ddc6c6cd47aa3a6343
    Specs: http://pastebin.com/W7S91dMy
    Log for single player client crash: http://pastebin.com/mjnsLbJn
    Log for server client crash: http://pastebin.com/TmmwHaC4

    Thanks for the help :(

    Editt: I have tried just about everything to fix my issue including:
    -reinstalling starbound 3-4 times
    -searching forums across the internet
    -going to my geek-like friends
    and posting here. I'm just very flustered. Is it possible to have some insight about when things will be addressed?
    Last edited: Dec 18, 2013
  3. Flamerunner4

    Flamerunner4 Yeah, you!

    When I play starbound for a long period of time like 2 or 3 hours it just crashes
  4. Idren

    Idren Intergalactic Tourist

    Specs:
    MacBook Pro - mid 2010
    Software: Mac OSX 10.9 (13A603)
    Processor: 2.4 GHz Intel Core 2 Duo
    Memory: 4 GB 1067 MHz DDR3
    Graphics: NVIDIA GeForce 320M 256 MB

    Issue:
    Game crashes on startup - (running through steam)I played Starbound yesterday. . .? But today the game will not start and i get the same error on every attempted startup.

    CrashLog:

    http://pastebin.com/jBbZ8BALI'd love to keep playing the game... any chance there's a quick fix for this particular issue?
  5. Idren

    Idren Intergalactic Tourist

    I'm having this same issue? except that instead of a mismatch in reading Uuid from ByteArray: 3 vs 16 - I get 4 vs 16...any idea of how it "fixed itself"?
  6. LordFeederdinkle

    LordFeederdinkle Intergalactic Tourist

    Started up game, all splash screens come up fine. Created character, started game, then black screen and like a billion error messages pop up: http://imgur.com/a/ynywd
  7. Kjkillercom

    Kjkillercom Big Damn Hero

    Got this error when my computer went to screensaver while the game was running.
    System specs:
    Windows 8.1 x64
    16gb ddr3 pc1333
    AMD Phenom 2 x4 955 3.2ghz (AM3+)
    AMD Radeon HD6970 With latest drivers

    The game was on fullscreen
    The game's resolution was set to 1920x1080

    Attached Files:

  8. Ian_Corvid

    Ian_Corvid Space Hobo

    When adding .ABC files for the musical instruments of the game: Removing an .ABC file from the assets/songs folder while the game is still running, then attempting to play that song from the instrument's selection menu causes the game to lock up. While it doesn't cause the game itself to crash, it remains locked up until it is forcefully shut down.
  9. Jarnan

    Jarnan Space Hobo

  10. Hypnos69

    Hypnos69 Aquatic Astronaut

    My game seems to crash mostly on teleport to the planet surface. It either teleports right back to the ship or radically changes screen resolution then crashes.
  11. DarkTails

    DarkTails Astral Cartographer

    -Game randomly quits to desktop
    -Usually happens when I teleport down from the ship
    -Also happened once when I simply jumped from a high ledge to the ground below

    Windows Vista
    4GB RAM
    i3 Ivy Dual Core 3.2
    AMD Radeon HD 7770 with latest drivers
  12. voldio22

    voldio22 Intergalactic Tourist

    My game crashes randomly without a crash report.
    Sometimes when i kill monsters or farm ores it just quits to desktop mostly after like half an hour
  13. Dstuart

    Dstuart Yeah, you!

    (mac osx mavericks 10.9)when i push play on steam the logo pops up in the dock then disappears nothing else pops up


    Info: Preparing Star::Root...
    Info: Loading Star::Configuration from '../../../starbound.config'
    Info: Done preparing Star::Root.
    Info: Client version 'Beta v. Irritated Koala' '616' '418'
    Info: Starting from the title screen
    Info: Initialized SDL
    Info: Initialized SDL Video
    Info: Initialized SDL Joystick
    Info: Initialized SDL Sound
    Info: Opened default audio device with 44khz / 16 bit stereo audio, 2048 sample size buffer
    Info: Shutting down Star::Root
    Error: Fatal Exception Caught: UuidException: Size mismatch in reading Uuid from ByteArray: 4 vs 16
    0 starbound 0x000000010f41ec71 _ZN4Star13StarExceptionC2ERKNSt3__112basic_stringIcNS1_11char_traitsIcEENS1_9allocatorIcEEEE + 273
    1 starbound 0x000000010f3f6111 _ZN4Star4UuidC1ERKNS_6StringE + 161
    2 starbound 0x000000010f0d2a9f _ZN4Star13PlayerStorageC2ERKNS_6StringE + 1535
    3 starbound 0x000000010ec57bc1 _ZN4Star17ClientApplicationC2Ev + 305
    4 starbound 0x000000010ec683cc SDL_main + 364
    5 starbound 0x000000010ed7e0a0 -[SDLMain applicationDidFinishLaunching:] + 48
    6 CoreFoundation 0x00007fff88100fcc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
    7 CoreFoundation 0x00007fff87ff4c5d _CFXNotificationPost + 2893
    8 Foundation 0x00007fff84b124aa -[NSNotificationCenter postNotificationName:eek:bject:userInfo:] + 68
    9 AppKit 0x00007fff8506fb79 -[NSApplication _postDidFinishNotification] + 289
    10 AppKit 0x00007fff8506f8ac -[NSApplication _sendFinishLaunchingNotification] + 195
    11 AppKit 0x00007fff8506c796 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 570
    12 AppKit 0x00007fff8506c1eb -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
    13 Foundation 0x00007fff84b30eaa -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
    14 Foundation 0x00007fff84b30d1d _NSAppleEventManagerGenericHandler + 106
    15 AE 0x00007fff843cfe1f _Z20aeDispatchAppleEventPK6AEDescPS_jPh + 381
    16 AE 0x00007fff843cfc32 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 31
    17 AE 0x00007fff843cfb36 aeProcessAppleEvent + 315
    18 HIToolbox 0x00007fff8c2365f1 AEProcessAppleEvent + 56
    19 AppKit 0x00007fff850680f6 _DPSNextEvent + 1026
    20 AppKit 0x00007fff850678db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    21 AppKit 0x00007fff8505b9cc -[NSApplication run] + 553
    22 starbound 0x000000010ed7e6f3 main + 1299
    23 libdyld.dylib 0x00007fff827865fd start + 1
  14. ponedorene

    ponedorene Space Spelunker

    I have an issue starting the game.
    Here is the log:
    http://pastebin.com/wx6pTpqT
    Computer Specs:
    Intel Core 2 Duo 2.9GHz
    RAM: 4GB
    Graphic Card: Intel G33/G31 Express Chipset Family 256Mb (the one that came with the computer, kinda sux I think this would be my problem....)
  15. MadMaxIII

    MadMaxIII Space Hobo

    Teleported from ship to ground; game minimizes and changes resolution rapidly.

    System Specs:
    Win7 32-bit
    NVIDIA GeForce GTX 260
    Intel Core 2 Quad CPU @2.50GHz
    (RAM) 4.00 GB

    Crash Log:
    http://pastebin.com/Gf1NxeDZ
  16. jdstream

    jdstream Space Hobo

  17. adamc11

    adamc11 Space Hobo

    Created this account solely for the purpose of finding help for a problem i'm having with Starbound.

    It doesn't "crash" as such, it more wont start up...

    I start up Starbound through Steam using the "Safe Start" after the standard one produced the same results, the page loads with the latest version, updates etc, I click the bottom left button to start Starbound, wait a few minuets and the black window appears with the "Starbound" in the title, after a few more minuets of the black box it becomes "Unresponsive" and this error message appears.

    GraphicsException: openGL 2.0 not available!
    004D827A
    00408b28
    00408fbc
    0054097ae
    00407a0f
    003d9191

    My computer specs are:
    Operating system: windows vista home premium (6.0, Build 6002)
    Manufacturer: Sony Corperation
    System Model: VGN-CR115_P
    BIOS: Ver 1.00PARTTBL
    processor Intel(R) Core (TM) Duo CPU T7100 @ 1.80GHz (2CPUs), - 1.8GHhs
    Memory: 2038 RAM
    Page file 2335MB used, 2510MB available
    DirectX version: DirecX 11

    I've played Terreria on the same laptop so I assumed it would have similar requirements, a friend gifted me Starbound and after trying over a couple days am unable to even start playing.

    Thanks in advance
  18. SirCow

    SirCow Master Chief

    Here's my starbound.log http://pastebin.com/vM9uTRSf
    My Specs:
    Windows XP Home SP3
    3 GB RAM
    ATI Radeon HD 2400 Pro
    After those two errors show up as error messages another pops up saying:
    Runtime Error!

    Program: ...les\Steam\steamapps\common\Starbound\win32\starbound.exe


    This application has requested the Runtime to terminate it in an unusual way.
    Please contact the applicatoin's support team for more information.

    After I click 'OK' my computer freezes up.
    Ender26 likes this.
  19. julienrl

    julienrl Yeah, you!

    Crash report:
    http://pastebin.com/8RmCfzCT

    What I was doing: clicked on save and quit

    Stystem Specs:

    OS Name Microsoft Windows 7 Professional
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name DESKTOP
    System Manufacturer System manufacturer
    System Model System Product Name
    System Type x64-based PC
    Processor Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz, 3101 Mhz, 4 Core(s), 4 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 0237, 14/02/2012
    SMBIOS Version 2.7
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale Canada
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    User Name Desktop\Julien
    Time Zone Eastern Standard Time
    Installed Physical Memory (RAM) 32.0 GB (I run mathematical simulations before anyone asks why I would waste money on 32GB of ram....)
    Total Physical Memory 31.9 GB
    Available Physical Memory 17.8 GB
    Total Virtual Memory 31.9 GB
    Available Virtual Memory 17.0 GB
    Page File Space 32.0 MB
    Page File C:\pagefile.sys
  20. I_Heart_jake

    I_Heart_jake Space Hobo

    Again, game crashes while using the search function of the crafting table.

    Attached Files:

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